Job Openings

Key Responsibilities: Talent Sourcing and Management

• Develops and implements effective recruitment strategies to attract top talent.
• Manages the entire recruitment process, from job posting to onboarding.
• Builds and maintains relationships with hiring managers, candidates, and external partners.
• Ensures compliance with labour laws and regulations.

Learning and Development

• Designs, develops, and delivers training programs to enhance employee skills and knowledge.
• Conducts needs assessments to identify training gaps and opportunities.
• Evaluates the effectiveness of training programs and make recommendations for improvement.
• Manages the company's learning management system (LMS).

Talent Management

• Develops and implements talent management strategies to retain and develop employees.
• Creates and manages succession plans to ensure continuity in key roles.
• Collaborates with line managers to develop and implement performance improvement plans.
• Analyzes HR data to inform talent management decisions.

Requirements

• Bachelor's degree in HR, Business, or a related field.
• 5+ years on hand experience in HR, talent acquisition, and learning and development.
• Proven track record of success in recruitment, talent management, and learning and development.
• Excellent communication, interpersonal, and human management skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Experience with HRIS systems and LMS platforms.
• Adequate knowledge of labour laws and regulations.
• Experience in a fast-paced, dynamic environment, preferably manufacturing (FMCG)

Professional Qualification: Professional certification in HR (e.g., SHRM-CP, CIPMN.) Age – Should not be more than 35 years old  

Job Summary & Purpose: Proactively grow our AWS/GCP technology consulting and services pipeline and sales, work with our company and AWS/GCP account teams to proactively originate, shape and close opportunities involving AWS/GCP technologies. Build close relationships with clients, the broader organisation’s team and with AWS/GCP. Manage a team of cloud sales specialists and guide the wider cross-functional team. You will be adept at delivering growth with enterprises and startups who are making their initial IT decisions.  Establish and maintain relationships within key customers, driving innovation and capabilities for enterprises, small & medium enterprises and startups. Develop opportunity pipelines, evangelizing cloud (AWS/GCP) computing and driving revenue and user adoption. Lead a team who influences customers to leverage Cloud (AWS/GCP) to power their business and technology outcomes. Job Responsibility:

•  Accelerate adoption of AWS/GCP Cloud Technologies
• Maintain a robust sales pipeline.
• Develop and executive a comprehensive sales plan.
• Derive revenue and market share in West Africa.
• Meet or exceed quarterly revenue target.
• Develop relationships with key buyers and decision makers at new or existing clients.
• Develop Long-term strategic relationships with key corporate, small and medium enterprises and startup accounts.
• Effectively engage with the clients at all levels, to maintain their continued support for the company and AWS.
• Lead the deal-including qualification, shaping, defining, win strategy, charting power map, etc.
• Engage early to influence the client’s selection process and evaluation criteria.
• Interaction with executive and senior management levels at a client and /or within the organisation and AWS/GCP, involving negotiating or influencing sales strategy.
• Working with clients account leads and industry leads to understand the context to develop compelling value propositions to take the client.
• Lead the overall solutions shaping using your knowledge of the AWS/GCP platform, bringing together the company &AWS/GCP specialist as required to compliment the overall solution.
• Manage the opportunity from sales pursuit, facilitate negotiations and closing activities.

Academic Qualification: BS/BA Degree or equivalent. MBA/Master degree preferred.

• A technical background in engineering or computer science. Ideally AWS certification at practitioner level.

Knowledge & Experience:

• I6+ years of technology related sales.
• 10+ years of sales management experience.
• Experience of leading, winning, negotiating and closing technology sales pursuits in the cloud, infrastructure, and applications space, ideally using AWS/GCP or other cloud technologies.
• Originating sales and relationships with clients at all levels, including C-suite, both at established and emerging clients.
• An understanding of the Nigeria, Ghana, Kenya and the West Africa Cloud competitive landscape.
• Proven track record of building and managing successful technology sales teams.
• Deep insights into enterprise technology sales ecosystem in West Africa, main stakeholders and trends.
• Previous technology sales expertise at a Nigerian channel partner company.

Key Skills & Competencies:

• Analytical Skills
• Excellent Leadership, organizational and communication skills
• Ability to work independently and successfully as part of a team.
• Ability to assess complex problems and create solutions that are market competitive.
• Track record of establishing new client relationships and developing long-term recurring relationships both with clients and in the broader technology vendor alliance ecosystem.
• Able to initiate and drive change

Job Brief: We seek a hands-on Chief Operating Officer (COO) with strong leadership skills to lead operations, optimize processes, and drive service delivery excellence in both markets. The COO will act as the key integrator between the CEO and the wider organization, ensuring that our teams, tools, and systems are efficient, productive, effective and align with the agency’s growth objectives. Position Overview As the COO, you will oversee the day-to-day operations of the company, managing the company’s P&L,  systems, processes, service delivery, resource optimization, and client satisfaction. Reporting directly to the CEO, you will lead a team of senior leaders across operations, HR, Finance, strategy, digital, creative, and client management. You will be instrumental in implementing scalable systems, improving operational efficiencies, and driving profitability. The ideal candidate will have extensive experience in creative and digital advertising agencies, preferably having worked their way up to an executive role. This trajectory helps develop a unique mix of business and management expertise, plus proficiency with our industry's practices, policies, and procedures. Key Responsibilities Operational Excellence

• Act as the integrator between the CEO and the rest of the company, setting and driving organizational vision, translating high-level strategy into actionable steps for growth, implementing organization-wide goal setting, human performance management, and annual operations planning
• Oversee operations, human resources, finance, and service delivery ensuring projects are completed on time, within budget, and to the highest quality standards.
• Implement tools and processes to standardize project management, time tracking, and employee utilization.
• Optimize resource allocation and utilization across creative and digital teams to improve efficiency.
• Monitor performance with time-tracking software, take corrective measures when necessary, and prepare detailed updates and forecasts

Process Development & Compliance

• Develop and enforce scalable operational processes that meet international standards.
• Analyze internal operations and identify areas for process enhancement
• Champion compliance with regulatory requirements, integrating them into workflows.
• Implement and maintain quality assurance practices to ensure consistent delivery excellence.

• Ensure compliance with business regulations in the Nigeria and UK markets, and take appropriate action when necessary

Procurement and Outsourcing

• Create a vendor management system for sourcing and onboarding freelancers, vendors, and suppliers globally.
• Develop procurement policies to streamline outsourcing and vendor relationships.

Pricing and Scoping

• Develop accurate templates and processes for scoping and pricing retainers and projects to ensure profitability.
• Analyze historical project data to refine cost estimates and resource planning.

Technology and Innovation

• Champion the integration of technology tools into operations, creative, digital and other teams to enhance efficiency.
• Collaborate with the innovation and data teams to test, adopt, and scale new technologies.
• Ensure existing tools are fully leveraged while identifying and implementing additional solutions when required.

Financial Oversight

• Work closely with the CFO to monitor operational budgets, manage P&L, and ensure financial performance aligns with business objectives.
• Analyze financial performance data to identify and address inefficiencies or opportunities for growth.

• Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability

Leadership and Culture

• Lead and mentor directors to foster a culture of accountability, growth, and excellence.
• Promote Company’s core values: responsibility, innovation, owner mindset, growth orientation, excellence, and team spirit.
• Actively participate in talent development, ensuring the team is equipped to adapt to industry changes.

Client Relationship Management

• Oversee high-level client relationships, stepping in to manage accounts when account directors are unavailable.
• Support the account management team in upselling services to existing clients when required.
• Build and maintain trusting relationships with clients
• Grow business volume with existing clients by delivering projects optimally, securing additional value-adding opportunities, and strengthening client relationships.

Human Resources

• Ensure effective recruiting, onboarding, professional development, performance management, and retention

Others

• Maintain a continuous line of communication with the CEO. Keep him informed of all critical issues.
• Represent the organization externally, as necessary
• Manage and cultivate existing relationships with partners, regulators, key suppliers, and other stakeholders to ensure effective project and program delivery and overall group performance.

Required Qualifications Experience

• Five or more years of leadership experience in marketing agencies with both digital and creative expertise
• Proven experience in operational management, service delivery, and scaling teams in high-growth environments.
• Strong track record of implementing processes and systems to improve efficiency and profitability.
• Experience in consulting/ professional services and IT would be a distinct advantage

Skills & Competencies

• Undergraduate degree in relevant discipline required. MBA or a similar advanced degree is highly desired
• Exceptional leadership and team management skills, with the ability to inspire and align cross-functional teams.
• Expertise in project management, resource optimization, and operational systems.
• Familiarity with tools and data-driven approaches to digital marketing, creative production, and agency operations.
• Financial acumen, with experience managing budgets, forecasting, and P&L oversight.
• Strong client relationship management skills, with a focus on service excellence.
• Proficiency in Technical tools in project management, analytics, and other tools that can drive digital marketing and data optimization will be an advantage. Excellent leadership skills, with steadfast resolve and personal integrity
• Solid grasp of data analysis and performance metrics
• Ability to diagnose problems quickly and foresee potential issues

Key Result Areas

• Results proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen; the ability to balance the delivery of programs against the realities of a budget; and problem-solving, project management and creative resourcefulness
• Strategic Vision and ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
• Capacity building – the ability to effectively build organization and staff capacity, develop an effective workforce, and the processes that ensure the organizational plan.
• Leadership and organizational exceptional capacity for managing and leading people; a team builder; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower effective leaders from the bottom up, lead from the top down
• Action-oriented – enjoys working hard and looks for challenges; proactive, able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary

Age: 35-50 KEY COMPETENCIES REQUIREMENTS                    Functional /Technical

• Entrepreneurial
• Innovative
• Strong written and verbal communication skills
• Mission-driven
• Strategic thinker
• Practical Doer

Supervisory

• Strong mentoring and creative problem-solving skills
• Collaborative
• Team leader
• Capacity building ability

Behavioural

• Action-oriented
• Strong interpersonal skills
• Strong presentation skills

Compensation & Benefits

• Salary: Competitive and commensurate with experience.
• Benefits: Flexible work environment, professional development opportunities, and the chance to shape the future of a dynamic, culturally-driven creative agency.
• Performance Incentives: Bonus structure tied to operational efficiency, profitability, and client satisfaction metrics.

     

Job Summary & Purpose: Responsible for routine/shift operation and preventive, predictive maintenance of the Plant and process equipment, packaging machines, pumps, gear boxes and other machines. Job Responsibilities:

• Ensure full compliance to all Safety regulation
• Operate, monitor, and troubleshoot cleaning process.
• Operate machine in accordance with the established standard operating procedure and speed targets.
• Accurately document work performed.
• Verify and ensure proper functioning of all components of the machines and auxiliary.
• Collaborate with Maintenance Technician to resolve all machine-related problems.
• Carry out recommended maintenance as per checklist to ensure equipment reliability.
• Ensure material wastages from machine are kept at minimum acceptable level.
• Promptly report all malfunctions and constraints to the Shift Executive.
• Assist in cross-training team members as assigned.
• Ensure acceptable level of cleanliness in immediate work area in line with Good House-keeping practice.
• Apply all company provided protective wears and gadgets and comply with all Health and Safety rules.
• Avoid cross contamination of products due to unhygienic state of equipment.
• Implement change-over programs as per production schedule.
• Ensure compliance with Quality and GMP Standards.

Academic Qualification:

• OND in Engineering related Discipline
• 4 – 6 years post NYSC work experience OR
• HND/BSc in engineering related discipline
• 2 – 3 years post NYSC work experience
• Must be detail oriented.
• Ability to work shift rotation & extended work hours.
• High level of drive and initiative.
• Excellent ownership mindset.
• Good communication & interpersonal skills.

Knowledge & Experience:

• Basic Equipment Care
• Good knowledge in operating high-speed equipment.
• Proven experience to ensure machine reliability.
• Ability to train others.
•  Knowledge of Lean Manufacturing methodologies.
• Basic Knowledge of Machine Operations.

Skills:

• Strong technical and analytical skills.
• Able to think out of the box
• Organizational & Prioritization skills
• Detail orientation.
• Effective communication and Time Management skills.
• Physical and mental alertness

Position Summary: - As a Sales Executive for the automobile company your primary focus is generating revenue from the sale of commercial vehicles, light and heavy-duty vehicles by contacting and following up with clients. Tasks & Responsibilities: · Generating sales revenue from the sale of commercial vehicles, light and heavy-duty vehicles · Generating new leads and following up with existing customers to boost/increase sales as well as product awareness. · Work closely with the National Sales Manager as well as your Branch Manager to achieve monthly and annual sales targets. · Ensure customer satisfaction by addressing inquiries, concerns, and issues promptly and professionally. · Understanding and anticipating customer needs, preferences, and budgets Experience & Qualifications: · Bachelor's degree in Business Management or related field · Proven sales experience of commercial vehicles, Light and Heavy-duty trucks. · Strong understanding of the automotive industry and market dynamics · Strong product knowledge and passion for automobiles. · Results-driven with a track record of meeting or exceeding sales targets · Experience in pickup &/or commercial vehicle segment with corporates & fleets. · The candidate must have min 3 years of strong Field sales experience.   Demand on the Job: Ideal candidates should have experience in companies like: Elizade: JAC/Jetour, Toyota, Suzuki / Mitsubishi/Fuso, Stallion: Honda/Hyundai/Nissan, Kewalram: Foton/Isuzu etc.

Key responsibilities:  Assist in developing, designing & implement workflows for infrastructure configuration, back –up & management.  Lead architecture initiative from inception to completion  Introduce new networking technologies or improve existing technologies to add value to existing services & capabilities.  Develop solutions that drive the success of our network.  Participate in developing policies, procedures and technical reports.  Leverage networking tools to identify & mitigate networks anomalies.  Ensure stable & reliable ISP network services.  Monitors the network performance on daily basis.  Handles & coordinates network trouble shooting & fault analysis.  Coordinates Trouble Ticket generation & swift responses.  Coordinates escalation matrix & solution management.  Manages deployment & maintenance of network monitoring, analysis & reporting tools.  Coordinates configuration processes on the hardware.  Manages installation of network hardware & software.  Provide technical guidance and leadership to Technical Support Team in interpreting and reacting to networks issues/events.  Contribute to design & enhancement of the Company datacentre infrastructures.  Manages outages bridges, compose detailed shift and outage reports to Management.  Review new technologies and keep the company at the forefront of developments in Network Engineering.  Research and identify solutions to software and hardware issues.  Diagnose and troubleshoot technical issues, including account set and network configuration.  Talk Clients through a series of actions, either via phone, email or chat, until they have solve a technical issue.  Provide prompt and accurate feedback to Customers.  Any other Tasks assigned to you by the Management.

Key Responsibilities  Planning and executing network projects such as upgrades, expansions, migrations and integration.  Monitor and troubleshoot network performance, availability and security issues while ensuring compliance with SLAs.  Manage and supervise a team of network engineers, technicians and administrators while providing guidance and training  Coordinate with other IT Managers, vendors and stakeholders to align network strategies and business needs.  You are to develop and enforce network policies and standards while ensuring adherence to industry regulations and best policies.  They recommend network technologies to improve efficiency, reliability and scalability.  Contribute to design and enhancement of the company’s data center infrastructures.  Manages outages bridges, compose detailed shift and outage reports to Management.  Review new technologies and keep the company at the forefront of developments in Network Engineering.  Research and identify solutions to software and hardware issues.  Diagnose and troubleshoot technical issues, including account set and network configuration.

Job Description:  Provide technical support service via phone, email, and other channels as required to clients.  Providing primary backup for networks should they fail  Ensuring the effective administration of a new business network  Performing troubleshooting on all programs when required  Preparing post-mortem reports and performing trend analysis when there are system failures  Developing proposals and helping to finalize opportunities that reduce expenses  Developing and maintaining all of the comprehensive paperwork associated with the implemented network  Assisting other departments when it comes to localized issues  Coordinating with various different departments to help develop a Linux network design that runs smoothly  Managing all of the technical network resources for both projects and the business as a whole  Assisting and providing consultancy services to clients (should it be required)  Supervising and ensuring there is an optimal level of technical backup at all times  Administering and ensuring project completion  standard procedures for proper escalation of unresolved issues to the appropriate internal teams.  Proper vendor engagement and providing prompt and accurate feedback to customers.  Escalate cases to another unit and follow up on the case. Ensuring incidents are documented in a professional manner using the available Customer Relationship

Key Responsibilities  Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels  Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning  Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met  Ensure effective recruiting, onboarding, professional development, performance management, and retention  Ensure compliance with national and local business regulations, and take appropriate action when necessary  Analyze internal operations and identify areas for process enhancement  Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with CEO  Oversee operations, HR, and accounting, and partner with CEO in sales management so that sufficient investment capital can be budgeted for near-term growth targets  Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability  Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts  Build and maintain trusting relationships with key customers, clients, partners, and stakeholders  Maintain continues line of communication, keeping the MD informed of all critical issues.  Represent the organization externally, as necessary  Manage and cultivate existing relationships with clients, partners, regulators, key suppliers and other stakeholders to ensure effective project and program delivery and overall group performance.  Grow business volume with existing clients by delivering projects optimally, securing additional value adding opportunities, and strengthening client relationships.

Key Responsibilities: Installation and Configuration: · Attending to customer premises to install and configure ISP services, including internet connectivity, routers, modems, and other networking equipment. · Follow installation guidelines, technical specifications, and company procedures to ensure accurate setup and connectivity. · Test and verify the performance of installed services to ensure they meet the desired speed, reliability, and quality standards. · Educate customers on the proper use and maintenance of the installed equipment and services. Troubleshooting and Issue Resolution: · Diagnose and resolve technical issues related to network connectivity, equipment malfunction, or service disruptions. · Respond to customer complaints or service requests in a timely manner and provide effective solutions to address their concerns. · Collaborate with internal teams, such as coordinators, network operations and support, to escalate and resolve complex issues when necessary. · Maintain detailed documentation of customer interactions, service requests, and problem resolutions. Customer Service and Communication: · Interact professionally and courteously with customers, ensuring a positive customer experience during the installation process. · Communicate technical information to customers in a clear and understandable manner, addressing any questions or concerns they may have. · Provide recommendations for improving network performance, equipment upgrades, or additional services based on customer requirements and industry best practices. · Collaborate with sales teams or account managers to gather customer feedback and identify opportunities for upselling or cross-selling services. Quality Assurance and Compliance: · Ensure installations are completed according to company standards, policies, and regulatory requirements. · Perform regular audits and quality checks on installed services to identify any deficiencies and implement corrective actions. · Stay updated with industry trends, emerging technologies, and best practices related to ISP installations to enhance service delivery and customer satisfaction.

Duties and Responsibilities Provide technical support for Corporate clients. Design, implement and support IT, Security and Network Solutions for corporate clients. Personal Responsibilities: Report to the Head of Department. Responsible for all assigned equipment to his team. Should maintain a high level of personal responsibility in order to be an example to his colleagues. Abide and apply the rules and regulations of the department and the company as a whole. Responsible for achieving any assignment given by his Manager Keeping up to date with departmental and company notification via Emails, Notice board and other mediums · Keeps himself up-to-date with the technologies required by companies. High ability and readiness for any urgent intervention at client sites to meet SLAs. Technical Skills: · Good knowledge in Routing and Switching. Good knowledge VLAN, Trunks and VPN networks. Very Good Knowledge in Mikrotik, Cyberoam, Sophos and Other UTMs and Firewalls. Good Knowledge in Servers OS: Windows and Linux · Good knowledge in Microsoft Active Directory and Exchange. Very Good knowledge in IP Subnets. · Knowledge in Virtualization. · Ability to design topologies and provide consultancy for corporate customers. · Ability to assess and troubleshoot networks, systems and IT Security.

Responsibilities: · Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems and manage problem resolution using network monitoring/management tools. · Take ownership to ensure that all problems are resolved in a timely and efficient manner. · Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC). · Perform general “system administration” tasks on all elements of the network. · Perform documented network configuration procedures. · Pro‐actively monitor network and system performance. · Analyze traffic data and trends and escalate areas of concern to officer on duty. · Through pro‐active and systematic review, discover problem areas which could negatively impact system performance or customer satisfaction. · Provide scheduled and on‐demand traffic analysis reports. · Maintains inventory of equipment acquisitions, installations, designs, and modifications. · Generate weekly and monthly reports on diesel delivery/consumption and Monitor generator capacity and mileage. · Monitors the Network Monitoring System and responds to and addresses system generated alerts as needed. · Monitors and ensures the stability of the network infrastructure hosting Network Monitoring System. · Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, power usage, running health and safety and housekeeping checks at Company’s POPs). · Optimizes Company’s network performance and clients service delivery meeting. · QOC metrics per client SLA’s. · Employees will be required to follow any other job‐related instructions to perform.

Key Responsibilities: Performance Monitoring: · Continuously monitor the performance of the FOC department. · Ensure coordinators follow departmental procedures and policies. · Identify and report any deviations from established standards. Reporting: · Prepare and submit daily performance reports for the head of the department. · Include detailed analysis of team performance and individual engineer performance. Ticket Management: · Track and catch delays in updating tickets by coordinators. · Ensure timely and accurate ticket updates to reflect the current status of field operations. Team Performance: · Collaborate with coordinators to identify engineers who are not performing well on-site. · Provide feedback and recommendations for performance improvement. Case Investigation: · Investigate escalated cases thoroughly to determine the root cause of issues. · Document findings and propose solutions to prevent future occurrences. Training and Development: · Prepare regular training sessions for the FOC team. · Identify weaknesses in team performance and develop training programs to address them. · Ensure the team is up-to-date with the latest procedures, policies, and technologies. Compliance and Improvement: · Ensure compliance with all FOC policies and procedures. · Recommend process improvements to enhance the efficiency and effectiveness of field operations.

Requirements Ø Great educational background, preferably in the fields of computer science or engineering for technical project managers Ø Proven working experience as a project administrator in the information technology sector. Ø Solid technical background, with understanding or hands-on experience in software development and web technologies. Ø Excellent internal communication skills. Ø Solid organizational skills including attention to detail and multi-tasking skills. Ø Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus. Ø Proficiency in English. Ø Well-organized and responsible with an aptitude in problem-solving. Ø Excellent verbal and written communication skills. Ø A team player with high level of dedication. Ø BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset. Responsibilities Ø Coordinate sales team by managing schedules, filing important documents and communicating relevant information. Ø Ensure the adequacy of sales-related equipment or material. Ø Respond to complaints from customers and give after-sales support when requested. Ø Store and sort financial and non-financial data in electronic form and present reports. Ø Handle the processing of all orders with accuracy and timeliness. Ø Inform clients of unforeseen delays or problems. Ø Monitor the team’s progress, identify shortcomings and propose improvements

Key Accountabilities: Determining Market Rates: Evaluate every position and determine the proper market value for each job. This can be conducted through salary surveys and statistical analysis to determine what the market value is for each job. Compensation and Benefits: Develop and implement a Total Reward strategy, framework and practices to strengthen a differentiated Employee Value Proposition and enhance company’s competitive position. Research and compare incentive compensation plans offered by comparable organizations (in demography and job market); assess competitors’ plans and make recommendations for enhancements or improvements required to keep the organizations plans competitive and effective. Collaboration: Work with HR and other departments to align programs with business strategies Salary and Benefits Structures & Administration:  Develop and implement a robust and flexible salary and benefits framework; also, provide advisory to the Board Remuneration Committee on executive pay, Long Term Incentive Plan etc.  Maintains knowledge of economic conditions, labor market, and other factors related to ensuring the organization provides competitive and reasonable benefits and compensation scales and structures.  Develops pay systems that are industry competitive and enable management to focus on and reward individual and group performance.  Recognition: Acknowledge employee efforts with non-financial rewards Compensation Surveys: Conduct market intelligence, compensation surveys and benefits benchmarking, and apply the survey outcomes to implement necessary changes in synergy with business strategy. Audits, Reviews & Implementation: Drive quality assurance and performance improvement, carrying out periodic reviews and audits to improve efficiency and effectiveness of compensation & Benefits implementation. Payroll Contributions: Facilitates accurate and timely delivery of employer contributions and employee payroll deductions to carriers, plan administrators, or other appropriate service providers. Job Evaluation:  Drive and implement organizational effectiveness through instituting a job evaluation framework that is aligned to the compensation, promotion, talent etc. processes.  Conduct job analysis/evaluation to determine appropriate market pricing; review and approve salary increases and advise management on compensation actions for employees. Industry and Regulatory Liaison:  Lead liaison with all key external stakeholders on pay related matters e.g. ITF, JV partners, Consultants, etc. to assure regulatory and business compliance in Nigeria/UK.  Maintain a working knowledge of international, federal, and state legislation influencing compensation and benefits. Monitoring Internal Equity & Analytics: Ensure that the pay is equitable internally by checking not only the internal equity of people with the same job level, but looking across the organization, taking special note for differences in key diversity indices such as race, gender, and age. The application of required analytic tools to identify and confirm grounds for any variances. Manage programs: Manage programs such as deferred compensation plans, variable compensation plans, health insurance, disability insurance, life insurance, retirement plans and other company plans and programs. They should also be able to adapt to change and prioritize tasks

Job Description: Provide technical support service via phone, email, and other channels as required to clients. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper follow up and closure of all pending tickets. Interact with customers to provide and process information in response to complaints and inquiries. Escalate cases to another unit and follow up on the case. Ensuring incidents are documented in a professional manner using the available Customer Relationship Personal Responsibilities: Report to the Head of Department. Respond to client complains in a proper and professional manner. Should maintain a high level of personal responsibility. Abide and apply the rules and regulations of the department and the company as a whole. Responsible for achieving any assignment given by the Manager. Keeping up to date with departmental and company notification via Emails, notice board and other mediums.

Responsibilities: · Analyze Device and Classify Areas for Enhancement · Testing the performance of existing wireless networks. · Analyzing RF broadcasting equipment and suggesting improvements. · Using computer software to design RF installations for new wireless networks. · Troubleshooting network issues. · Conducting laboratory tests on RF equipment. · Design new Wireless Networks RF Plans · Ensure Regulatory Standards are met · Problem-solving and troubleshooting · Fixed Wireless Network Planning and optimization · Capacity Dimensioning and Design · Interference Analysis · Ensure the best QOS delivered for the last mile end user · Perform routine audits of network parameters and recommend remedial action where necessary · Handle and monitor the performance of new upgrades on the network · Enhance the Performance of Present Wireless Networks · Have the ability to work in a team and Prioritize workload

Responsibilities: · Perform general “system administration” tasks on all elements of the network. · Discover problem areas which could negatively impact system performance or customer satisfaction · Pro‐actively monitor network and system performance. · Analyze traffic data and trends and escalate areas of concern to the network design authority. · Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC). · Perform general “system administration” tasks on all elements of the network. · Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems · Take ownership to ensure that all problems are resolved in a timely and efficient manner. · Manage problem resolution using network monitoring/management tools · Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Responsibilities: · Having comprehensive knowledge and understanding of different automobiles, their features and characteristics, such as engine size, mileage, gas usability, and colors, quick comparing and contrasting of different competitive models and examination. · Complete knowledge about the vehicles features, specifications must able to produce the catalog when the customer asked for it. · You have to be aware of all the new vehicle inclusions and also complete knowledge about the models available in the inventory. · Sales consultant must have to explain to the customers with benefits sometimes compare two models and help them derive the best choice. · Ability to understand the client requirements and provide solutions based on their requirement as you need to explain about the features of certain vehicles that suits customer needs. · Effectively communicate the quotes through proper communication channels such as emails · Follow up with the customers who have visited the showroom, or those whom the consultant had gone to visit personally in their home. · Ability to create sales through giving quality information that matches the needs of the customers. · Must be knowledgeable in knowing all the dealership sales process. Academic Qualification: BSC/ HND degree in Marketing/ Social Science or related field. Experience: 2-3 years’ prior work experience in Sales/Client Relationship management role Key Skills & Competencies: · Being calm when dealing with customer complaints and issues. · Working well as part of a bigger sales team but also be able to deliver and work independently. · Giving professional presentations. · Strong negotiating and selling skills. · Be well-groomed and presentable. · Having excellent people’s skills and intuitive to clients’ needs

Underwriting Responsibilities 1. Risk Assessment • Evaluate insurance proposals by analyzing data and assessing potential risks. • Approve or reject insurance applications based on underwriting policies. • Draft policy terms, conditions, and exclusions in line with company guidelines. 2. Policy Issuance • Ensure the timely issuance of policy documents and endorsements. • Review and update existing policies based on changes in client needs or risk exposure. 3. Compliance • Ensure underwriting practices comply with regulatory standards. • Maintain detailed and accurate records of all underwriting decisions. 4. Collaboration • Work closely with sales teams to provide underwriting support on client proposals. • Provide guidance on risk-related matters to clients and brokers. Sales Responsibilities 1. Business Development • Identify and pursue sales opportunities through cold calling, networking, and referrals. • Develop and implement sales strategies to meet individual and team targets. • Present tailored insurance solutions to clients based on their specific needs. 2. Client Relationship Management • Build and nurture long-term client relationships to ensure customer retention. • Provide exceptional post-sales service, including handling client inquiries and resolving complaints.

Key Responsibilities: - Locate and propose potential business deals by contacting potential partners and exploring opportunities. - Communicate new product developments to prospective clients. - Collaborate with cross-functional teams to develop proposals that meet client needs, concerns, and objectives. - Work closely with the Business Development department to ensure that fundamental requirements are met in a timely manner. - Liaise with other executive heads on the implementation of the company's strategic and operational plans. - Develop, review, and report on the business development division's strategy, ensuring team members understand and execute strategic objectives. - Contribute to the development and refinement of the company's vision and strategy. - Support corporate decision-making processes to maximize short, medium, and long-term profitability and shareholder returns. - Prepare reports and presentations for stakeholders. - Conduct market analysis and monitor competitors. - Lead the business development team in sourcing, managing, and implementing new business opportunities. - Ensure efficient marketing, advertising, and promotional planning through the marketing department. - Track and record account activity and work towards closing deals to meet targets. - Deliver engaging presentations to clients and stakeholder

Job Objective: Responsible for completing varieties of HR task to support the daily operations of the HR Department. Responsibilities:

• Assist in coordinating performance feedback process to ensure that all employees are informed about their performance. Ensure staff compliance with HR Policies.
• Recruitment – manage the process of preparing advertisements, screening application forms, short-listing the candidates and interviewing.
• Manage the planning and delivering of induction programs for new hires.
• Health Insurance Management. Ensure bills are vetted, enrolment, additions and termination of Staff, Hospital Changes and resolving issues arising from staff visits to the hospitals to access care.
• Support in the development of HR strategic plans with line managers, in terms of skill and number levels in considerations with long-term and immediate staff requirements.
• Assist in conducting surveys for advising on pay including employee benefits and promotion and other issues on remuneration.
• Oversee the Leave administration
• Manage the process of performance appraisals and necessary actions points.
• Employee relations – served as an intermediary between management and employees.
• Support the process of policy development and documentation.
• Forster good employee engagement activities.
• Plan, implement and manage business recruitment needs.
• Assist in explaining human resources policies, procedures and standards to new and existing employees.
• The ideal candidate would be agile, ability to perform duties independently under general, minimal supervision within specific assignments.

Education/Professional Qualification:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• Relevant postgraduate and or professional qualification would be an added advantage.
• Proficiency in ERP application.
• Good knowledge of balanced score-card model

Experience: Minimum of 4-5years experience as HR Generalist.    

Job Summary:

• The Business Development Manager will be responsible for driving sales growth, building strategic partnerships, and expanding our customer base. The ideal candidate will have a strong background in software sales, a deep understanding of HR processes, and a proven track record of achieving sales targets.
• Key Responsibilities:
• Develop and execute a comprehensive business development strategy to promote our HR management software.
• Identify and target potential clients through research, networking, and outreach.
• Build and maintain strong relationships with key decision-makers and stakeholders in target organizations.
• Conduct product demonstrations and presentations to showcase the value and benefits of our software.
• Collaborate with the marketing team to create compelling sales materials and campaigns.
• Negotiate and close sales deals, ensuring customer satisfaction and long-term partnerships.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Provide feedback to the product development team based on client needs and market demands.
• Achieve and exceed sales targets and performance metrics.

  Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus.
• Proven experience in business development, sales, or a similar role, preferably in the software or HR industry.
• Strong understanding of HR processes and technologies.
• Excellent communication, negotiation, and presentation skills.
• Demonstrated ability to build and maintain relationships with key stakeholders.
• Results-driven with a track record of meeting or exceeding sales targets.
• Self-motivated, proactive, and able to work independently.
• Proficient in CRM software and Microsoft Office Suite.

Job Summary & Purpose: Sales managers lead a sales team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building their team.

Job Responsibilities (part but not limited to):

• Collaborate with the General Manager to implement sales policy and processes
• Identify and qualify leads through collaboration and partnerships, leading to sales opportunities in the retail and B2B sectors
• Successfully create new business opportunities and accounts
• Identify potential markets, sales channels, competition and propose effective sales strategy, expansion & development to achieve sales targets & KPIs
• Manage complex negotiations with senior-level executives
• Monitor sales executives’ activities and ensure targets are met
• Coach and support sales executives
• Regularly visit prospects, clients and follows up on visits
• Grow the network both in terms of quantity and quality
• Elaborate plans to continuously improve customer’s experience / satisfaction
• Collaborate with extended dealerships out of Lagos territories
• Analyze sales figures and propose sales promotion and development measures
• Monitor competitors and make recommendations to Management
• Create a comprehensive weekly sales reporting system
• Escalate complaints in the client tracking program
• Report on competitor’s activity, new product, promotions
• Perform other duties as assigned by the General Manager

Requirements:

• HND / Sc. or equivalent in Business Administration or related discipline
• Minimum of 7 years Senior Management experience in planning and implementing sales strategies in the automotive or related industry
• Successful previous experience of consistently meeting or exceeding targets
• Demonstrated ability to communicate, present, negotiate and influence credibly and effectively at all levels of the organization
• Proven ability to drive the end to end sales process
• Strong mentoring, coaching and people management skills

Key Skills & Competencies:

• Excellent communication & interpersonal skills
• Ability to lead and manage a team
• Proficient in sales and marketing techniques
• Proficient in promotional sales techniques
• Excellent selling and negotiation skills
• Good knowledge of MS office packages (Word, Excel & PP)
• Self-aware, self-motivated, self-confident individual who is comfortable operating with minimal direction and thrives in a dynamic environment
• Sales and target driven individual with high energy and high levels of perseverance; works towards both individual and team goals
• Persuasive and Tenacious
• Compliance and ethics-oriented attitude

     

Job Summary: Our client requires a Solution sales professional for the commercial sector to cover software opportunities in the financial services, Telecommunication, Manufacturing and Oil Gas sectors. This is a highly strategic position in the company as role will be responsible for showcasing and driving the sales of

Key Responsibilities:

• Understanding customers’ diverse, specific business needs and applying product knowledge to meet those needs;
• Presenting and demonstrating company solutions to technical and business decision makers in the industry;
• Identifying and developing new business through networking and courtesy and follow-up calls;
• Developing effective sales plans using sales methodology;
• Ensuring quality of service by developing a thorough and detailed knowledge of technical
• specifications and other features of company’ s systems and processes, and then documenting them;
• Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
• Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
• Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.
• Meeting sales targets set by managers and contributing to team targets;
• Networking with existing customers in order to maintain links and promote additional products and upgrades;
• Responding to tender documents, writing proposals, reports and supporting literature;
• Managing your own diary in order to organize and prioritize daily and weekly
• Advising on software features and how they can be applied to assist in avariety of context

Requirements:

• Candidate is expected to possess vast industry knowledge in commercial sector;
• Candidate is expected to perform independent research and analysis on company and its products and services;
• Excellent demonstrations and Presentation skills;
• Good pre-sales experience;
• Ability to identify business opportunities and proffer solutions that are of value to our customers through our products and services;
• Solid Territory Management and Account planning skills
• Ability to identify potential customers (customer acquisition management) and retain them as esteemed company's  clients;
• Candidate should possess leadership skills and ability to work within a local and virtual team
• Experience in working with local technology companies as business partners;
• Ability to work under pressure, to multitask, to focus and to deliver.

EXPERIENCE

3years of successful work experience as a Business Analyst, Pre- sales or sales professional in an IT company.

QUALIFICATIONS

University degree or equivalent.

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