Job Openings

• · Provide project status to managers and key stakeholders
• · Utilize project management methods, standards, and project integration to coordinate all internal and external resources required to complete assigned projects.
• · Develop project plans based on specifications provided by the Program manager and manage effective execution of the initiatives
• · Participate in identifying projects costs, resource allocation, project schedule changes and issue
• · Source for alternate solutions for issues and escalate issues when necessary
• · Manage agile/scrum boards, participate in backlog maintenance and grooming and other core scum tasks
• · Keep Scrum process running
• · Ensure a proper power balance between project office, team, and management
• · Ensure team members are focused on the current Sprint in order to achieve the set Sprint goals
• · Detect hidden problems and strives to solve them
• · Solve impediments
• · Encourage and help to achieve transparency
• · Support team building and team development by utilizing the abilities and skills of individuals, and fostering a Feedback culture
• · Provide timely and concise communications to functional leadership regarding project status and pending issues
• · Analyse processes and make recommendations for optimizing resources and product delivery.
• · Ensures all scrum meetings takes place.

• · Identify and document As-Is and To-Be scenarios
• · Conduct Gap Analysis
• ·  Propose and negotiate multiple solutions based on ease of implementation and business priority
• · Define scope and get signoffs from relevant stakeholders
• · Conduct cross functional meetings to gather, analyze and refine requirements
• · Document use cases/ user stories and acceptance criteria
• · Own and groom Product Backlog
• · Test case preparation
• ·  Act as SPoC (bridge) representing Business to Development team
• · Verification of solution
• · Support after solution delivery
• ·  Monitor project progress by tracking activity, resolving problems, publishing progress re-ports and recommending actions
• · Write and maintaining user documentation and training users
• · Prepare technical reports by collecting, analyzing, and summarizing information and trends
• · Understanding of Agile Scrum
• ·  Travel Domain Experience

• · Identify and document As-Is and To-Be scenarios
• · Conduct Gap Analysis
• ·  Propose and negotiate multiple solutions based on ease of implementation and business priority
• · Define scope and get signoffs from relevant stakeholders
• · Conduct cross functional meetings to gather, analyze and refine requirements
• · Document use cases/ user stories and acceptance criteria
• · Own and groom Product Backlog
• · Test case preparation
• ·  Act as SPoC (bridge) representing Business to Development team
• · Verification of solution
• · Support after solution delivery
• ·  Monitor project progress by tracking activity, resolving problems, publishing progress re-ports and recommending actions
• · Write and maintaining user documentation and training users
• · Prepare technical reports by collecting, analyzing, and summarizing information and trends
• · Understanding of Agile Scrum
• ·  Travel Domain Experience

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• · Ensuring projects are delivered on time, within budget, and all governance, risk and regulated frameworks are adhered to throughout the project life cycle.
• · Working with the Project Owner/Sponsor to confirm the project scope and goals, objectives and business justification, secure project resources (people and budget) and re-iterate the mandate for the project.
• · Administer project scrum board and ensure that cards are up to date in Jira or any other agile tools in use.
• · Complete governance documentation and produce decision papers for project boards as and when required.
• · Leading, monitoring and maintaining the progress of the project plan to ensure delivery of the key stages and goals within the agreed constraints of time, cost and quality.
• · Identify interdependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated

• · AWS Practitioner Certificate and active participation in at least one AWS migration project.
• · Agile exposure including experience with the SCRUM methodology
• · Experience in driving implementation of new business processes to support the adoption of new technology.
• · 2-3 years proven experience of managing a number of business change projects
• · Evidence of having managed or played a lead role in a team delivering successful business change
• · Prince2 Practitioners and/or APM (Association for Project Management) certificate

• Provide project status to managers and key stakeholders
• · Utilize project management methods, standards, and project integration to coordinate all internal and external resources required to complete assigned projects.
• · Develop project plans based on specifications provided by the Program manager and manage effective execution of the initiatives
• · Participate in identifying projects costs, resource allocation, project schedule changes and issue
• · Source for alternate solutions for issues and escalate issues when necessary
• · Manage agile/scrum boards, participate in backlog maintenance and grooming and other core scum tasks
• · Keep Scrum process running
• · Ensure a proper power balance between project office, team, and management
• · Ensure team members are focused on the current Sprint in order to achieve the set Sprint goals
• · Detect hidden problems and strives to solve them
• · Solve impediments
• · Encourage and help to achieve transparency
• · Support team building and team development by utilizing the abilities and skills of individuals, and fostering a Feedback culture
• · Provide timely and concise communications to functional leadership regarding project status and pending issues
• · Analyse processes and make recommendations for optimizing resources and product delivery.
• · Ensures all scrum meetings takes place.

We are seeking a highly motivated and results-driven Tech Sales Executive to join our team. As a Tech Sales Executive, you will play a key role in driving revenue growth and expanding our customer base for our Cloud and AI solutions.   Responsibilities: Identify and pursue new sales opportunities for our Cloud and AI solutions Develop and maintain strong relationships with existing clients to drive repeat business and referrals Collaborate with our technical team to understand client requirements and provide tailored solutions Conduct product demonstrations and presentations to showcase our solutions Negotiate and close deals to meet and exceed sales targets Stay up-to-date with industry trends and competitor activity Keep customers informed of the latest technological trends and innovations

Installation and Configuration:  Attending to customer premises to install and configure ISP services, including internet connectivity, routers, modems, and other networking equipment.  Follow installation guidelines, technical specifications, and company procedures to ensure accurate setup and connectivity.  Test and verify the performance of installed services to ensure they meet the desired speed, reliability, and quality standards.  Educate customers on the proper use and maintenance of the installed equipment and services. Troubleshooting and Issue Resolution:  Diagnose and resolve technical issues related to network connectivity, equipment malfunction, or service disruptions.  Respond to customer complaints or service requests in a timely manner and provide effective solutions to address their concerns.  Collaborate with internal teams, such as coordinators, network operations and support, to escalate and resolve complex issues when necessary.  Maintain detailed documentation of customer interactions, service requests, and problem resolutions. Customer Service and Communication:  Interact professionally and courteously with customers, ensuring a positive customer experience during the installation process.  Communicate technical information to customers in a clear and understandable manner, addressing any questions or concerns they may have.  Provide recommendations for improving network performance, equipment upgrades, or additional services based on customer requirements and industry best practices.  Collaborate with sales teams or account managers to gather customer feedback and identify opportunities for upselling or cross-selling services. Quality Assurance and Compliance:  Ensure installations are completed according to company standards, policies, and regulatory requirements.  Perform regular audits and quality checks on installed services to identify any deficiencies and implement corrective actions.  Stay updated with industry trends, emerging technologies, and best practices related to ISP installations to enhance service delivery and customer satisfaction. Qualification and Skills:  High school diploma or equivalent; technical certifications or degree in a related field is a plus.  Proven experience in network installations, preferably within an ISP or telecommunications environment.  Strong knowledge of networking concepts, protocols, and equipment, such as routers, switches, modems, and cabling.  Proficiency in troubleshooting network connectivity issues and resolving technical problems.  Familiarity with various operating systems (Windows, Linux, macOS) and network diagnostic tools.  Excellent communication and customer service skills to interact effectively with customers and internal teams.  Ability to work independently, prioritize tasks, and meet deadlines in a field environment.  Valid driver's license and willingness to travel to customer sites as required.  Physical ability to lift and move networking equipment during installations

Job Description: • Perform general “system administration” tasks on all elements of the network • Discover problem areas which could negatively impact system performance or customer satisfaction • Pro‐actively monitor network and system performance. • Analyze traffic data and trends and escalate areas of concern to the network design authority. • Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC). • Perform general “system administration” tasks on all elements of the network. • Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems • Take ownership to ensure that all problems are resolved in a timely and efficient manner. • Manage problem resolution using network monitoring/management tools • Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met

Job Responsibilities:  Receive, confirm, track, store and deliver materials from the Warehouse to production floor.  Perform careful checks of materials, ensuring that materials are completed as requested.  Implement general housekeeping practices to maintain workplace cleanliness.  Maintain up-to-date records of stock level, track safety stock, etc to ensure production plans are not disrupted.  Implement and comply with QHSE requirements relating to environmental aspects.  Ensure strict compliance to Safety Rules.

Job Responsibilities:  Ensure full compliance to all Safety regulation  Operate, monitor, and troubleshoot cleaning process.  Operate machine in accordance with the established standard operating procedure and speed targets.  Accurately document work performed.  Verify and ensure proper functioning of all components of the machines and auxiliary.  Collaborate with Maintenance Technician to resolve all machine-related problems.  Carry out recommended maintenance as per checklist to ensure equipment reliability.  Ensure material wastages from machine are kept at minimum acceptable level.  Promptly report all malfunctions and constraints to the Shift Executive.  Assist in cross-training team members as assigned.  Ensure acceptable level of cleanliness in immediate work area in line with Good House-keeping practice.  Apply all company provided protective wears and gadgets and comply with all Health and Safety rules.  Avoid cross contamination of products due to unhygienic state of equipment.  Implement change-over programs as per production schedule.  Ensure compliance with Quality and GMP Standards.

Determining Market Rates: Evaluate every position and determine the proper market value for each job. This can be conducted through salary surveys and statistical analysis to determine what the market value is for each job. Compensation and Benefits: Develop and implement a Total Reward strategy, framework and practices to strengthen a differentiated Employee Value Proposition and enhance company’s competitive position. Research and compare incentive compensation plans offered by comparable organizations (in demography and job market); assess competitors’ plans and make recommendations for enhancements or improvements required to keep the organizations plans competitive and effective. Collaboration: Work with HR and other departments to align programs with business strategies Salary and Benefits Structures & Administration:  Develop and implement a robust and flexible salary and benefits framework; also, provide advisory to the Board Remuneration Committee on executive pay, Long Term Incentive Plan etc.  Maintains knowledge of economic conditions, labor market, and other factors related to ensuring the organization provides competitive and reasonable benefits and compensation scales and structures.  Develops pay systems that are industry competitive and enable management to focus on and reward individual and group performance.  Recognition: Acknowledge employee efforts with non-financial rewards Compensation Surveys: Conduct market intelligence, compensation surveys and benefits benchmarking, and apply the survey outcomes to implement necessary changes in synergy with business strategy. Audits, Reviews & Implementation: Drive quality assurance and performance improvement, carrying out periodic reviews and audits to improve efficiency and effectiveness of compensation & Benefits implementation. Payroll Contributions: Facilitates accurate and timely delivery of employer contributions and employee payroll deductions to carriers, plan administrators, or other appropriate service providers. Job Evaluation:  Drive and implement organizational effectiveness through instituting a job evaluation framework that is aligned to the compensation, promotion, talent etc. processes.  Conduct job analysis/evaluation to determine appropriate market pricing; review and approve salary increases and advise management on compensation actions for employees. Industry and Regulatory Liaison:  Lead liaison with all key external stakeholders on pay related matters e.g. ITF, JV partners, Consultants, etc. to assure regulatory and business compliance in Nigeria/UK.  Maintain a working knowledge of international, federal, and state legislation influencing compensation and benefits. Monitoring Internal Equity & Analytics: Ensure that the pay is equitable internally by checking not only the internal equity of people with the same job level, but looking across the organization, taking special note for differences in key diversity indices such as race, gender, and age. The application of required analytic tools to identify and confirm grounds for any variances. Manage programs: Manage programs such as deferred compensation plans, variable compensation plans, health insurance, disability insurance, life insurance, retirement plans and other company plans and programs. They should also be able to adapt to change and prioritize tasks

Job Responsibilities:  Ensure compliance to all Safety regulation  Carry out stock and inventory control by reordering spare parts using set reorder levels and Economic Order Quatities as Set up in Maximo  Constantly review ROL and EOQ to minimize stockouts and ensure the availability of needed spare parts for effective operations.  Ensure 5S within the technical store.  Accountable for diesel discharge and usage  Act as process owner for the purchase-to-pay process for all technical items and services.  Participate in and oversee monthly stock taking with a view to ensuring that right stock levels are always maintained and accounted for.  Carry out any assigned food safety jobs by the head of department  Prevent introduction of food safety hazard into the product when carrying out assigned job.  Ensure awareness, understanding and application of QHSE policy on assigned jobs  Ensure awareness, understanding and application departmental /process QHSE objectives;  Ensure awareness of your contribution to the effectiveness of the QHSE Management Systems, including the benefits of improved performance including associated opportunities for improvement of the processes assigned;  Ensure awareness of the implications of not conforming with the Company QHSE Management Systems requirements including associated risks for the process assigned  Implement and comply with QHSE requirements relating to environmental aspects and impacts and other policies, procedures and /or regulations applicable to assigned jobs  Understand and apply the intent of the QHSE policy to assigned jobs  Understand the significant environmental aspects and related actual or potential impacts associated with their work, and the environmental benefits of improved personal performance  Understand roles and responsibilities and the importance of conformity with the QHSE requirements.  Understand the potential consequences of departure from specified QHSE procedures or legal requirements

Job Responsibility:  Manage all packaging development initiatives with the Group Packaging team, local Marketing team and external strategic partners.  Coordinate and facilitate plant trials and new packaging development start up, working with vendors/suppliers.  Ensure that all packaging materials meant for production use are suitable and certified okay.  Manage and oversees packaging test, shelf life testing, label legal claims and packaging specifications.  Ensure that the M&E teams as well as other team members receive development initiatives feedback regularly.  Ensure periodic verification/calibration of all packaging machine in the factory with the M&E team for consistency in packaging quality, control of variances and production efficiency.  Propose continuously new packaging concepts with a view on new materials, new technologies and new suppliers  Carry out periodic online quality checks/tests and advise the production team to make adjustments, preventive/corrective measures where necessary for conformity to packaging specifications.  Ensure that samples of the finished products are taken for packaging analyses and evaluate the results before the products are released to trade.  Make available packaging dummy for NAFDAC packaging verification before commercial run  Manage and maintain records of all bar code allocation for all packaging element.  Verify all packaging artwork, KLD adaptation and PIFA for all vendors/supplier prior to colour cylinder approval.  Monitor packaging related patents of major competitors.  Carry out any assigned food safety jobs by the head of department  Prevent introduction of food safety hazard into the product when carrying out assigned job.  Ensure awareness, understanding and application of QHSE policy on assigned jobs  Ensure awareness, understanding and application departmental /process QHSE objectives;  Ensure awareness of your contribution to the effectiveness of the QHSE Management Systems, including the benefits of improved performance including associated opportunities for improvement of the processes assigned;  Ensure awareness of the implications of not conforming with the Company QHSE Management Systems requirements including associated risks for the process assigned  Implement and comply with QHSE requirements relating to environmental aspects and impacts and other policies, procedures and /or regulations applicable to assigned jobs  Understand and apply the intent of the QHSE policy to assigned jobs  Understand the significant environmental aspects and related actual or potential impacts associated with their work, and the environmental benefits of improved personal performance  Understand roles and responsibilities and the importance of conformity with the QHSE requirements.  Understand the potential consequences of departure from specified QHSE procedures or legal requirements

1. Design, develop, and maintain cloud-based data pipelines and data processing systems.

2. Collaborate with stakeholders to gather requirements and define data engineering solutions.

3. Implement data integration and ETL processes to extract, transform, and load data from various sources.

4. Ensure data quality, integrity, and consistency across different data sets.

5. Optimize and fine-tune data processing and data storage systems for performance and scalability.

6. Monitor and troubleshoot data pipelines and resolve any issues that arise.

7. Collaborate with cross-functional teams to implement data governance and security measures.

Requirements:

1. Minimum of 5 years’ experience in Cloud Data Engineering, Machine Learning, and Visualization.

2. Proficiency in AWS Boto3 Python SDK

3. Experience with big data processing frameworks such as Apache Spark or Hadoop.

4. Familiarity with data modeling, data warehousing, and database design principles.

5. Knowledge of Cloud Warehousing Solutions such as Amazon Redshift and Google BigQuery

6. Experience with ETL tools such as Amazon Glue

7. Knowledge of SQL and NoSQL databases.

8. Experience with data integration tools and technologies (e.g., Apache Kafka, Apache NiFi).

9. Understanding of data governance, data security, and privacy best practices.

10. Knowledge of data visualization tools (e.g., Data Studio, QuickSight, Tableau, Power BI).

11. Relevant Solution Architecture, Data engineering and Machine learning Certification,

12. Experience with containerization technologies (e.g., Docker, Kubernetes).  

Key Responsibilities Strategic Planning and Leadership - Develop and implement the company’s technology strategy aligned with business objectives. - Lead and manage the technology team, fostering a culture of innovation and continuous improvement. - Collaborate with the executive team to set clear priorities and goals for IT management and support. Strategic Partnership Management - Develop and maintain strategic relationships with major OEM partners. - Negotiate partnership agreements and ensure mutual benefits and adherence to agreed terms. - Act as the primary liaison between the company and OEM partners for technology initiatives.

    

goals and OEM partner strategies.

 

Product and Solution Development

 

Identify and pursue new sales opportunities for our Cloud and AI solutions

Develop and maintain strong relationships with existing clients to drive repeat business and referrals

Collaborate with our technical team to understand client requirements and provide tailored solutions

Conduct product demonstrations and presentations to showcase our solutions

Negotiate and close deals to meet and exceed sales targets

Stay up-to-date with industry trends and competitor activity

Keep customers informed of the latest technological trends and innovations

Requirements:

5-8 years of experience in tech sales, preferably in Cloud and AI solutions

Proven track record of meeting and exceeding sales targets

Strong understanding of Cloud and AI technologies, including AWS, Azure, Google Cloud, and machine learning

Excellent communication, presentation, and negotiation skills

Ability to work in a fast-paced environment and meet deadlines

Duties and Responsibilities

Job Responsibility:

Job Responsibilities:

Minimum Qualification & Experience: Minimum OND in Business or Numerical-related studies.

3 - 5 years relevant experience preferably within the Food & Beverage Industry.

Knowledge & Experience:

Key Skills & Competencies:

Job Responsibilities:  Ensure compliance to all Safety regulation  Carry out stock and inventory control by reordering spare parts using set reorder levels and Economic Order Quatities as Set up in Maximo  Constantly review ROL and EOQ to minimize stockouts and ensure the availability of needed spare parts for effective operations.  Ensure 5S within the technical store.  Accountable for diesel discharge and usage  Act as process owner for the purchase-to-pay process for all technical items and services.  Participate in and oversee monthly stock taking with a view to ensuring that right stock levels are always maintained and accounted for.  Carry out any assigned food safety jobs by the head of department  Prevent introduction of food safety hazard into the product when carrying out assigned job.  Ensure awareness, understanding and application of QHSE policy on assigned jobs  Ensure awareness, understanding and application departmental /process QHSE objectives;  Ensure awareness of your contribution to the effectiveness of the QHSE Management Systems, including the benefits of improved performance including associated opportunities for improvement of the processes assigned;  Ensure awareness of the implications of not conforming with the Company QHSE Management Systems requirements including associated risks for the process assigned  Implement and comply with QHSE requirements relating to environmental aspects and impacts and other policies, procedures and /or regulations applicable to assigned jobs  Understand and apply the intent of the QHSE policy to assigned jobs  Understand the significant environmental aspects and related actual or potential impacts associated with their work, and the environmental benefits of improved personal performance  Understand roles and responsibilities and the importance of conformity with the QHSE requirements.  Understand the potential consequences of departure from specified QHSE procedures or legal requirements

Qualifications & Experience:  BSC/HND in any Technical/Engineering or any related Field.  Minimum 7 years of experience in a manufacturing environment, with at least 3 years as a Production Supervisor, preferably in Manufacturing or medical device production.  Strong knowledge of production processes, machine operations, and assembly line management.  Experience in supervising operators, technicians, and production staff.  Understanding of quality control standards, and GMP (Good Manufacturing Practices).  Familiarity with production efficiency optimization.  Ability to analyze production data, monitor KPIs, and implement process improvements.  Knowledge of safety protocols, workplace discipline  Strong troubleshooting skills for equipment downtime reduction and quick problem resolution. Preferred Skills & Additional Knowledge:  Experience in the medical device industry (syringes, needles, or plastic components) is an advantage.  Familiarity with ERP systems for production planning and reporting.  Strong leadership and team management skills to maintain productivity and motivation.  Ability to work under pressure, meet deadlines, and ensure smooth production flow.

Qualifications & Experience:  Bachelor’s degree in mechanical engineering, Mechatronics Engineering, or a related field.  Minimum 7 years of experience in the manufacturing industry.  Strong expertise in mechanical systems, pneumatic systems, and machine maintenance.  Hands-on experience with assembly lines, and automated packaging systems can be an added advantage.  Good understanding of predictive maintenance techniques.  Experience in troubleshooting mechanical failures and optimizing machine performance.  Knowledge of wear and tear analysis, and lubrication techniques. Preferred Skills & Additional Knowledge:  Experience in injection molding or medical device manufacturing is an advantage.  Ability to troubleshoot and improve Mechanical Mechanisms, Gear boxes, and Mechanical Companents.  Strong analytical skills for root cause analysis and process optimization.  Ability to work with multidisciplinary teams, including electrical, production, and maintenance departments.  Familiarity with Mechanical safety standards and compliance with industrial regulations.

Qualifications & Experience:  Bachelor’s degree in Electrical Engineering, Mechatronics Engineering, or a related field.  Minimum 7 years of experience in the manufacturing industry, with hands-on expertise in electrical systems.  Strong knowledge of electrical control panels, including design, troubleshooting, and maintenance.  Experience with different types of electrical motors (AC, DC, Servo, Stepper) and their control systems.  Proficiency in working with industrial sensors (proximity, pressure, temperature, optical, etc.).  Good knowledge of PLC programming and troubleshooting.  Good knowledge of automation systems, including SCADA, HMI  Understanding of VFDs (Variable Frequency Drives) and motor controllers for process control.  Knowledge of machine maintenance, power distribution, and energy efficiency optimization in industrial settings. Preferred Skills & Additional Knowledge:  Experience in injection molding or medical device manufacturing is an advantage.  Ability to troubleshoot and improve electrical circuits, wiring, and schematics.  Understanding robotics and industrial automation for process improvement is an advantage.  Strong analytical skills for root cause analysis and process optimization.  Ability to work with multidisciplinary teams, including mechanical, production, and maintenance departments.  Familiarity with electrical safety standards and compliance with industrial regulations.

Qualifications & Education  Bachelor’s degree in mechanical engineering, Mechatronics Engineering, Polymer Engineering, or a related field.  7+ years of experience in injection molding, with a minimum of 2 years in medical device manufacturing (e.g., syringes, needles, or other plastic medical components).  Good knowledge of plastic injection molding processes, including troubleshooting and optimization.  Experience with Different types of polymers such as Polypropylene (PP), Polyethylene (PE) an others.  Familiarity with ISO 13485 (Medical Devices) and GMP (Good Manufacturing Practices) is preferred. Preferred Skills & Additional Knowledge:  Proficiency in injection molding machine setup, process validation, and cycle time optimization.  Strong understanding of mold parts, hot runner systems, and cooling systems.  Ability to perform root cause analysis and troubleshooting for defects like flash, short shots, sink marks, warping, or burns.  Familiarity with mold maintenance and repair coordination.  Knowledge of Electrical Components used in injection molding. Soft Skills & Competencies  Strong problem-solving skills with an analytical mindset.  Excellent teamwork and leadership abilities to coordinate with production, QC, and maintenance teams.  Effective communication skills to report findings, suggest improvements, and train operators.

Duties and Responsibilities · Provide technical support for corporate clients.   · Design, implement and support IT, Security and Network Solutions for corporate clients.   Personal Responsibilities: · Report to the Head of Department. · Responsible for all assigned equipment to his team. · Should maintain a high level of personal responsibility in order to be an example to his colleagues. · Abide and apply the rules and regulations of the department and the company as a whole. · Responsible for achieving any assignment given by his Manager · Keeping up to date with departmental and company notification via Emails, Notice board and other mediums · Keeps himself up-to-date with the technologies required by companies. · High ability and readiness for any urgent intervention at client sites to meet SLAs.   Technical Skills: · Good knowledge in Routing and Switching. · Good knowledge VLAN, Trunks and VPN networks. · Very good knowledge in Mikrotik, Sophos and Other UTMs and Firewalls. · Good knowledge in Servers OS: Windows and Linux · Good knowledge in Microsoft Active Directory and Exchange. · Very Good knowledge in IP Subnets. · Ability to design topologies and provide consultancy for corporate customers. · Ability to assess and troubleshoot networks, systems and IT Security. · Knowledge in Enterprise grade WiFi such as UniFi, Huawei or Ruijie. General Skills: · Interpersonal relationship. · Maintain a good communication and interaction with customers and colleagues. · Team leadership (or team player). · Communications skills, both verbal and written.