Job Archives
Job Summary & Purpose: This role ensures effectiveness in managing, developing, motivating and retaining staff at the various subsidiaries of the Group.
Responsibilities:
- Act to ensure the achievement of HR strategy and objectives at the subsidiary level.
- Lead and direct the HR team in the SBU to deliver appropriate and efficient customer focused service across the HR value chain.
- In conjunction with the Group Head, HR & Office Services, act to ensure all company policies and procedures are up to date in line with regulatory requirements.
- Identify gaps in existing HR policies compared to business needs and contribute to the development and implementation of HR policies and procedures at the SBUs to ensure compliance.
- Develop effective working relationships with senior management team to ensure the delivery of HR plans to support the achievement of business areas and HR strategies.
- Embed a performance management culture within the business unit as a means of business improvement by ensuring clear objectives, feedback and the improvement of deliverables through behaviours aligned with company values.
- Oversee the management and timely resolution of employee related disciplinary and grievance issues at the SBUs.
- Ensure optimal utilization of the HR budget at the SBUs.
- Manage human resource information management systems at the SBUs
- Obtain and review feedback from staff to aid/improve HR service levels and provide alerts on HR issues that may impact on other areas of operations
- Make report on the performance of the HR function at the SBUs:
- Good knowledge of best practice in HR policies and procedures.
- Good knowledge of HR systems.
- Proficiency in the use of relevant computer applications for reporting.
- Ability to work within tight schedules and timelines.
- Strong project and change management skills.
- Well-developed collaboration and communication skills. .
- Good negotiation skills.
- Good Interpersonal and people management skills.
- Excellent leadership and team building skills.
- Intuitiveness and attention to detail
- HR Strategy and planning
- Organisational design
- Organisational culture
- Staff Recruitment and Placement
- Training and Performance Management
- Information management
- Leadership
- Alignment of HR strategy with Group’s business strategy and objectives.
- Quality of recommendations to management on HR-related issues.
- Accuracy and timely preparation of HR budget.
- Adequacy of organisational structure to meet business needs.
- Culture awareness level among staff.
- Number of disciplinary cases for non-compliance with company culture.
- Feedback from internal and external surveys.
- Adequacy and timeliness of manpower planning.
- Quality of recruits.
- Performance of newly recruited staff.
- Staff attrition rate.
- Relevance of training programmes to development needs of staff.
- Quality of work outputs/deliverables from trained staff.
- Effectiveness in monitoring staff performance.
- Accuracy and completeness of staff information.
- Ease of tracking & retrieving up to date staff information.
- Level of Coaching, Mentoring and training of departmental staff.
- Respect for individuals.
- Achievement of set/agreed objectives.
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelors Degree/HND |
| Years Experience | 8 |
Job Summary & Purpose: This role ensures effectiveness in managing, developing, motivating and retaining staff at the various subsidiaries of the Group. Responsibilities: Act to ensure the achieve...
Key Role: The position holder will play a critical role in the design and implementation of strategic initiatives of the department – Organizational Re-Design and Change Management across the business and the future of Work, Talent Acquisition & Management, Training and Development, HR Policies, Labour & Employment Law Compliance, and HR Analytics.
Key Accountabilities:
- Implement Organizational Re-Design and Change Programs across the business in readiness for the future of work.
- Interface with key stakeholders to ensure alignment with cross functional change activity.
- Ensure data integrity of people related information in the business unit.
- Drive organization efficiency in business areas (ensuring compliance with agreed spans & layers).
- Implement programs that aim to attract, measure, develop and manage the company’s talent pool.
- Management of corporate job descriptions and standards.
- Provide statistical analysis of HR employment data for data-driven decision making and process improvement.
- Manage and implement personnel policies and procedures; prepares and maintains handbook on policies and procedures.
- Maintains knowledge of industry trends and employment legislation and ensure compliance.
- Develop and coordinate training and development programs for all employees. Drive training initiatives and recommend suitable training solutions for employees.
- Liaise with Government Agency – Industrial Training Fund (ITF) for the payment of 1% Annual Statutory Training Contribution and ensure reimbursement.
- Manage relationships with external facilitators and organizations that provide training for the organisation.
- Manage In-House Food vendor and ensure compliance with all Health and Safety Rules and Procedures as well as appoint new ones as appropriate.
- Perform other related duties and responsibilities as may be assigned occasionally by the Line Manager.
- Minimum of 5 years post NYSC experience preferably in the Consulting Company
- The Job holder must have deep knowledge of Organizational Re-Design and Change Management across the business and the future work, Nigeria labour relations, HR Metrics and Analysis and Graphics design.
- Strategic Human Resources Management.
- Knowledge of change management principles and methodologies.
- Proficiency with Microsoft Applications including Excel and PowerPoint, including the ability to present data in a clear and meaningful way.
- Excellent understanding of organizational structures, job design approaches.
- Outstanding communication abilities (written and oral), analytical capabilities
- Hands-on experience with Human Resources Information Systems (HRIS).
- Solid understanding of Employee and Labour Relations and payroll process.
- Excellent Interpersonal skill.
- Complex problem-solving Skill.
- Analytical thinking and innovation skills.
- Creativity, originally and initiative skills.
- Critical thinking and analysis Skills.
- Emotional Intelligence Skills.
- Active learning and learning strategies.
- Strong sense of business ethics.
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelors Degree/HND |
| Years Experience | 5 |
Key Role: The position holder will play a critical role in the design and implementation of strategic initiatives of the department – Organizational Re-Design and Change Management across the busi...
Key Responsibilities:
Installation and Configuration:
- Attending to customer premises to install and configure ISP services, including internet connectivity, routers, modems, and other networking equipment.
- Follow installation guidelines, technical specifications, and company procedures to ensure accurate setup and connectivity.
- Test and verify the performance of installed services to ensure they meet the desired speed, reliability, and quality standards.
- Educate customers on the proper use and maintenance of the installed equipment and services.
- Diagnose and resolve technical issues related to network connectivity, equipment malfunction, or service disruptions.
- Respond to customer complaints or service requests in a timely manner and provide effective solutions to address their concerns.
- Collaborate with internal teams, such as coordinators, network operations and support, to escalate and resolve complex issues when necessary.
- Maintain detailed documentation of customer interactions, service requests, and problem resolutions.
- Interact professionally and courteously with customers, ensuring a positive customer experience during the installation process.
- Communicate technical information to customers in a clear and understandable manner, addressing any questions or concerns they may have.
- Provide recommendations for improving network performance, equipment upgrades, or additional services based on customer requirements and industry best practices.
- Collaborate with sales teams or account managers to gather customer feedback and identify opportunities for upselling or cross-selling services.
- Ensure installations are completed according to company standards, policies, and regulatory requirements.
- Perform regular audits and quality checks on installed services to identify any deficiencies and implement corrective actions.
- Stay updated with industry trends, emerging technologies, and best practices related to ISP installations to enhance service delivery and customer satisfaction.
- High school diploma or equivalent; technical certifications or degree in a related field is a plus.
- Proven experience in network installations, preferably within an ISP or telecommunications environment.
- Strong knowledge of networking concepts, protocols, and equipment, such as routers, switches, modems, and cabling.
- Proficiency in troubleshooting network connectivity issues and resolving technical problems.
- Familiarity with various operating systems (Windows, Linux, macOS) and network diagnostic tools.
- Excellent communication and customer service skills to interact effectively with customers and internal teams.
- Ability to work independently, prioritize tasks, and meet deadlines in a field environment.
- Valid driver's license and willingness to travel to customer sites as required.
- Physical ability to lift and move networking equipment during installations.
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelors |
| Years Experience | 1 |
Key Responsibilities: Installation and Configuration: Attending to customer premises to install and configure ISP services, including internet connectivity, routers, modems, and other networking equip...
Job Objectives: We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.
Job Responsibilities:
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Assigning territories and quotas to company sales staff
- Coordinating training and scheduling for sales staff
- Maintaining supplies of sales presentation materials, including slides and brochures
- Analyzing customer shopping data to optimize sales efforts and better identify potential customers
- Tracking the quotas and goals of each member of the sales team
- Entering order information into the company database
- Answering client questions regarding their account or sales products
- Working with staff members from other departments such as marketing, research/design and financing to optimize sales
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Monitor the team’s progress, identify shortcomings and propose improvements
- Assist in the preparation and organizing of promotional material or events
- Ensure adherence to laws and policies
- BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset
- Advanced sales and customer service skills
- Minimum of 3 years of experience in sales positions in an Internet Service Provider Company
- Ability to analyze consumer data to optimize sales efforts
- Knowledge of trends and regulations in their specific industry
- Ability to effectively communicate with clients and staff members
- Excellent leadership and coaching abilities
- Able to work with other department heads to develop effective marketing strategies
- Advanced analytical and problem-solving skills
- Skilled in staff optimization and team development
- Good computer skills (MS Office)
- Excellent verbal and written communication skills
- A team player with high level of dedication
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelors Degree |
| Years Experience | 3 |
Job Objectives: We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of refer...
Job Summary: Drive the development and implementation of talent management strategy frameworks, processes and plans required for sustained business performance. On behalf of the GM Corporate Services, lead the development and execution of HR strategy and planning in line with the corporate business strategy.
Lead the HR business improvement initiatives, change management and drive HR-wide business projects in line with the HR mandate and overall business aspirations.
Key Accountabilities:
Strategy:
- Support the GM Corporate Services in the development of the overall HR strategy, plans and programs in alignment with the corporate business plan:
- Implement people-related strategies, initiatives, and services to support overall business strategy and aspirations, assuring corporate competitive value delivery.
- Drive the strategic workforce planning process to analyze the current workforce /capability and determine future people needs to support the business strategy.
- Provide management the basis for better decision-making on future people needs through the identification of the internal /external factors that could impact the availability of these skills/workforce to the business.
- Responsible for maintaining a fit-for-purpose organization aligned to the business plan, people strategy and changing organizational needs thus enabling an environment for sustainable organization performance.
- Contribute to business performance improvement and reduce organizational risk by narrowing the gap between the required skills/capabilities vs actual.
- Ensure, through planned actions, that the organization has the right people with the right skills in the right quantities sitting in the right roles, at the right time and at the right cost.
- Develop and drive the implementation of a talent management strategy aligned with strategic business objectives, focusing talent investment in processes, initiatives and structured programs to attract, develop, motivate and retain competent and committed people in the organization.
- Develop strong governance and reporting on talent management initiatives and activities to ensure consistent application of the relevant tools, policies and practices company-wide on resourcing, career management, performance management and succession planning, etc.
- Drive the preparation, communication on and delivery of the annual career management campaigns: General Staff Discussions, High Potential identification & development, Individual Development Plans, Replacement and Succession planning, key and critical positions management, performance reviews, promotions and progression exercise, and reward etc.
- Ensure consistency, follow-up and application of relevant tools in the implementation of management decisions on these activities.
- Drive the preparation of the annual resourcing plan and for its implementation ensure recruitment strategies, procedures and selection tools are efficient, cost-effective, timely, impartial and of acceptable and recognized standards.
- Develop and implement a corporate Graduate Trainees Program to ensure trainees receive appropriate training, coaching and mentoring to accelerate their development.
- Drive HR business improvement agenda and corporate business improvement initiatives with people-related impact activities, including any related change management activities.
- Drive communication and alignment around priority areas in human capital development.
- Maintain the network of Skills Pool Managers, Discipline Heads, Line Managers and Capability Advisers that support the efficient implementation of the company competence framework and facilitate its various initiatives/activities through regular interactions.
- Lead and provide advice/guidance on HR professionalism, including external benchmarking and deployment of successful leading-edge HR practices.
- Build capability of the young, relatively inexperienced HR team members to support the delivery of complex business-critical HR processes/activities.
- Coach and support the individual development plans of direct reports.
- A minimum of 15 years industry experience.
- HR Generalist experience and very good working knowledge of the key human resources processes such as resourcing, manpower planning, learning and development, talent management, career management, succession planning, mentoring, skills management, etc.
- Experience in the Oil and Gas Sector or major Engineering Company is necessary for effective job performance.
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelors Degree |
| Years Experience | 15 |
Job Summary: Drive the development and implementation of talent management strategy frameworks, processes and plans required for sustained business performance. On behalf of the GM Corporate Services,...
Job Summary & Purpose: The responsibilities of this role include ensuring compliance with occupational health and safety, social and environmental laws, procedures, guidelines, and specifications and providing advice on measures needed to minimise hazards or unhealthy situations on project sites.
Responsibilities:
- Ensures operations are conducted in a safe and efficient manner and in conformance to federal, provincial and company safety regulations by integrating and implementing company and third-party QHSE policies and procedures.
- Performs post-incident investigations and communicates with the QHSE Manager and others until all action items have been closed.
- File QHSE documents and participates in job risk analysis and continual improvement.
- Compile safety programs and ensure conformance to safe work practice by all
- Preparation of all the required safety documents (Risk Assessment, Method Statement, etc.) for work permits at client location
- Implement and maintain health and safety standards to mitigate hazards at both site and workplace.
- Identify and develop relevant training programs for all employees.
- Keep all safety records for all site engagements and offices.
- Recommend appropriate protective equipment for all employees and keep records of the PPEs allocation.
- Supervise the activities of all the Safety Officers that will be on-site.
- Maintain compliance with all safety regulations.
- Planning of monthly safety drills
- Review existing safety policies and update them where necessary
- At least 3 - 4 years of proven work experience in industrial and occupational safety
- Sound knowledge of HSE laws and best practises Certification in safety (GHSE, NEBOSH, OSHA) or professional membership is an added advantage
- Advanced knowledge of risk assessment and hazard identification
- Superior knowledge of PPE usage and handling, work at height, hot work, hoisting, and confined space procedures
- MS Office proficiency – Words/Excel/PowerPoint/Outlook/Projects.
- Organisation and time management skills
- Strong analytical and logical problem-solving abilities
- Energetic, independent, and self-driven
- Willing to travel locally and internationally
Job Features
| Minimum Qualification | Bachelors Degree |
| Years Experience | 4 |
Job Summary & Purpose: The responsibilities of this role include ensuring compliance with occupational health and safety, social and environmental laws, procedures, guidelines, and specifications ...
Job summary: The Head of Sales has the primary role of leading the sales department, overseeing activities of the junior and senior professionals and monitoring performance as a whole. The Head of Sales defines and communicates the business’s KPIs and targets to junior sales personnel on a regular basis, analyses patterns in consumer and market behavior, and subsequently defines data-driven action strategies in order to consistently optimize the business’s commercial performance.
The role of Head of Sales is a data-driven role that requires commercial acumen and a deep understanding of the consumer base, the competitive market, and an ability to analyze sales department performance. The Head of Sales role is an integral part of the business in that it also involves the management of external partners and collaborations with numerous internal departments.
Main Duties:
- Collaborate with members of the Marketing team to penetrate key markets.
- Define the approach for the overall sale of new business and account retention.
- Develop a comprehensive sales and distribution strategy to maximise sales opportunities.
- Develop sales and distribution policies that reflect the organisation's goals.
- Direct the Sales team in generating proposals that define a clear path to client satisfaction and revenue growth.
- Establish customer relationship management (CRM) systems and guidelines to manage customer relationships.
- Establish internal guidelines for personal data protection based on applicable legislations, to manage customer data.
- Foster relationships with new partners to achieve desired revenue.
- Influence senior stakeholders within customers' organisations and premier buyers in the industry.
- Investigate factors impacting sales performance.
- Leverage innovations to maximise revenue of traditional and digital assets and products.
- Monitor changes in the industry and leverage them for business opportunities.
- Outline objectives in key target areas such as sales volume, market share, distribution channels and profit margins to guide promotions and sponsorships.
- Participate in forums to keep abreast of new changes in the industry and practices.
- Promote positive relationships with major customers to understand their needs.
- Provide advice when preparing bid documents and integrated proposals for key accounts.
- Provide input on sales incentive structure and key performance indicators to help monitor targets.
- Provide input to the Content Development team based on customer and industry feedback.
- Recommend changes in pricing structures in product lines or products.
- Review sales performance by analysing performance reports.
- The Head of Sales must have had at least 7 years of working experience in a sales position within a fast-paced and dynamic business environment, preferably working in the position of a Senior Sales Manager.
- The candidate must also have a proven and successful ability to lead a group of sales personnel towards growth in enhanced sales volumes and enhanced revenue generation, while displaying exceptional leadership skills and confidence.
- A suitable candidate will also have had experience evaluating product/market situations and analyzing raw data and information, transforming it into actionable sales strategies and approaches.
- He/She should be kept abreast of industry trends, market and competitors' activities, and serves as a business representative at major industry events, conferences or trade shows.
- He/She leads presentations for business development and is involved in meetings with key business stakeholders.
- He/She is a team leader that is able to motivate and ensure a highly effective team of sales managers.
- He/She has strong influencing, problem-solving and negotiation skills.
- He/She must have a good understanding of market demand and customer purchasing behaviour.
- He/She is also required to build and maintain quality relationships with customers, stakeholders and other companies.
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelors |
| Years Experience | 7 |
Job summary: The Head of Sales has the primary role of leading the sales department, overseeing activities of the junior and senior professionals and monitoring performance as a whole. The Head of Sal...
Job Brief: We are looking for a Head of Finance to supervise all financial tasks of our company and ensure we use capital and resources beneficially.
Head of Finance responsibilities include creating forecasting models, assessing risk in investments and ensuring all accounting activities comply with regulations. To be successful in this role, you should have experience crafting financial strategies and managing accounting teams.
Ultimately, you will maintain our company’s financial health and increase profitability in the long run.
Responsibilities:
- Managing the organization's financial reporting. This comprises all required financial reporting, monthly financial reporting, budgeting and forecasting, 5-year financial plans, and budgeting and forecasting.
- Managing and overseeing the financial systems of the organization.
- Providing sound financial assistance and information to management in order for it to make important business decisions.
- Review budgets.
- Consult board members regarding funding strategy.
- Present financial statistics and insights to the Board of Directors.
- Perform risk analysis and management.
- Forecast daily, weekly, monthly, quarterly, and annual performance.
- Compare investment opportunities and make recommendations.
- Oversee an accounting team.
- Generate cost and profit analysis.
- Create secure processes to ensure data is confidential.
- Organize resources and administer cash flows and transactions.
- Ascertain all accounting endeavors and audits comply with financial laws and rules.
- Make recommendations to reduce costs.
- Relationship management with Investors (where applicable).
- Appraisal and analysis of investments.
- 10+ years of experience
- 5+ years of management experience
- Proven work experience as a Head of Finance, Director of Finance or similar role
- In-depth understanding of cash flow management, bank reconciliation and bookkeeping
- Hands-on experience with budgeting and risk management
- Excellent knowledge of data analysis and forecasting models
- Proficiency in accounting software
- Solid analytical and decision-making skills
- Leadership abilities
- Self-assured in presenting results to a group
- Skills in strategic thinking, planning, and problem-solving creativity
- Ability to work with higher management to organize, plan, and achieve financial goals for the organization
Job Features
| Job Category | Business and Accounting |
| Minimum Qualification | Bachelors |
| Years Experience | 10 |
| Management Experience | 5 |
Job Brief: We are looking for a Head of Finance to supervise all financial tasks of our company and ensure we use capital and resources beneficially. Head of Finance responsibilities include creating ...
Job Objectives: The Full Stack Developer will be responsible for developing high-quality software that is aligned with user needs and business goals. Our Developers are skilled at writing complex applications, have a deep understanding of application lifecycles, databases and services.
Reports to: Software Developer Lead
Responsibilities:
- Coordinate across all digital verticals
- Performing high quality work that not only meets the need of the client, but surpasses it.
- Ensuring that our engineers are able to understand the business context and value of their tasks, as well as how it impacts users.
- Prioritizing the work that your team is responsible for to ensure that you’re always working on the highest value work that helps your clients meet their objectives.
- Working with our engineers to decompose high level stories into smaller, specific tasks and provide high level design support to help them understand how to solve specific coding challenges.
- Provide technical guidance and oversight to ensure that the work delivered is in accordance with the technical standards of your client.
- Encouraging a collaborative team environment.
- Full-stack development proficiency, familiarity with multiple stacks, expertise in at least one technology stack (3+ years).
- Minimum familiarity with our stack: PHP (Laravel), Javascript (jQuery/Angualar JS), and MySQL
- Expertise with AWS (S3, EC2, EB, etc.), API development and integration
- Full-cycle software development experience, high standards with best practices including test automation, static analysis, etc.
- Excellent cross-functional communication skills.
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelors |
| Years Experience | 5+ |
Job Objectives: The Full Stack Developer will be responsible for developing high-quality software that is aligned with user needs and business goals. Our Developers are skilled at writing complex appl...
Job Purpose: As a Finance Analyst, you will play a crucial role in supporting financial decision-making by collecting, analyzing, and interpreting financial data. You will work closely with cross-functional teams to provide insights, forecast trends, and contribute to the overall financial health of the organization.
Responsibilities:
- Develop and execute the financial strategy and models to support our business objectives and long-term growth plans.
- Lead financial planning, budgeting, forecasting, and analysis to drive informed decision-making.
- Monitor and analyze financial performance, providing key insights and recommendations to optimize business outcomes for cost optimization and revenue generation.
- Oversee financial operations, including accounting, tax planning, cash flow management, and risk assessment.
- Collaborate with cross-functional teams to evaluate investment opportunities and support strategic initiatives.
- Implement robust internal controls, reporting standards, risk management processes, and corporate governance practices
- Manage relationships with financial partners, investors, and other stakeholders.
- Provide guidance and mentorship to the finance team, fostering a culture of excellence and continuous improvement.
- Bachelor's degree in finance, accounting, or a related field, M.Sc/MBA is preferred.
- Minimum of 3 years proven experience as a Financial Analyst or in a senior finance leadership role, preferably in the IT industry or Tech startups.
- Strong financial acumen with a track record of driving financial performance and supporting business growth.
- Proficiency in financial software and systems.
- In-depth knowledge of financial planning, analysis, budgeting, and reporting.
- Proven ability to manage relationships with external stakeholders, including investors, auditors, and financial institutions.
- Must have relevant professional certification
Job Features
| Job Category | Business and Accounting |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
Job Purpose: As a Finance Analyst, you will play a crucial role in supporting financial decision-making by collecting, analyzing, and interpreting financial data. You will work closely with cross-fu...
Job Purpose: Manage and co-ordinates import & export processes from order planning, shipment, clearance to delivery while Monitoring industry regulations and compliance related to import and export goods.
Job Responsibilities:
• Responsible for Export logistics while ensuring compliance with all external and international laws as regards shipping, logistics, clearing as well as regulatory/government agencies.
• Prepare Shipping documents accurately and in compliance with specific markets requirements ensuring efficiency and effectiveness of imports and exports process.
• Ensure all relevant regulatory approvals (including NAFDAC & SON registration, Import License, NXP, NACIMA, Form M and ETLS Certificate) are secured before Shipping.
• Liaise with local planning as well as OCs/Export Customers to ensure orders are shipped respecting aligned standards in terms of Lead time, MBR, MOQs, Loadable volumes per SKUs, OTIF etc.
• Track Orders and shipments in-transit and at port pending for custom clearance while ensuring Custom Clearance documents are prepared and submitted timely to avoid delays and demurrage.
• Set up, maintain and broadcast SLA to control KPIs for Import/Export operations and Carry out periodic review and assessment of Logistics Service Providers (Clearing agents/forwarders) in order to drive efficiency and cost saving initiatives.
• Establish & sustain relations with banks and other agencies associated with import & export activities.
• Co-ordinates inspection and necessary shipment survey in case of claims and follows up with the insurance company.
• Checks and verifies Freight Forwarder's invoices for imports & exports and process with finance for payment.
• Ensure awareness, understanding and application of QHSE policy on assigned jobs in relation to food safety hazard.
• Any other related job as may be assigned by the line manager.
Education/Certifications: Minimum of HND/B.Sc (or its equivalent) in relevant field of Engineering, Sciences, Social Sciences from a recognized institution.
At least 3-5 years post qualification experience (in an Import/Export Function within a manufacturing environment) or Logistics firm
Knowledge & Experience:
Minimum 3-5 years of experience in Supply Chain/Logistics with at least two years in Export operations.
Sound Knowledge of imports & exports procedures, customs/ bank/insurance documentations and formalities.
Excellent knowledge of international trade Incoterms and payment/documentation routing.
Knowledge of import/export costing and pricing methodology
Skills:
• Excellent verbal and written communication skills
• Result oriented with excellent attention to details.
• Proactive with Strong time management skills with ability to multitask effectively.
• Ability to build strong collaboration with stakeholders and team members
Job Features
| Job Category | Logistics & Transportation |
| Minimum Qualification | Bachelors |
| Years Experience | 3-5 |
Job Purpose: Manage and co-ordinates import & export processes from order planning, shipment, clearance to delivery while Monitoring industry regulations and compliance related to import and expor...
Job Purpose: The Network Coordinator is responsible for engaging in direct sales and promotion activities on behalf of a dealership or company. They visit potential clients in person to generate leads and secure sales.
Job Responsibilities:
- Assessment of dealership potentials: Strategic location, number of business/branch units and viability of being the branch after sales dept.
- Consummating partnership with automotive dealers in terms of vehicle displays in the dealerships
- Generating Sales through proactive dealership management
- Enhancing brand equity and competitive advantage through strategic, dealership promotional management
- Manage the planning, servicing and the development of the dealer network
- Plan expansion of service bases
- Authorize dealers and discontinue authorization
- Coach dealers for proper operation (manual, system, education)
- Plan and conduct CSI promotion activity
- Receive information through questionnaire(s)
- Provide motivation and education for customer control activities
- Manage service activity information of dealers
- Manage the end to end onboarding process for acquired dealers with the support of the sales manager
- All other tasks as assigned by the line manager
- Minimum of 3 years of experience as Network Coordinator
- Previous experience in a similar role is preferred.
- Excellent communication and interpersonal skills.
- Ability to adapt sales techniques to various customer profiles.
- Persuasive and negotiation skills to close deals effectively.
- Self-motivated and able to work independently.
- Detail-oriented with strong organizational and time management skills.
- Proficiency in relevant computer tools and software for financial analysis and data management such as Microsoft Office Suite, SAGE, SAP, Quickbooks and the likes.
- Behavioural
- Results Orientation
- Team Work
- Analytical Thinking
- Creativity & Innovation
- Core Values
- Performance
- Entrepreneurship
- Agility
- Diversity
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
Job Purpose: The Network Coordinator is responsible for engaging in direct sales and promotion activities on behalf of a dealership or company. They visit potential clients in person to generate leads...
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Prepare product or service reports by collecting and analyzing customer information.
- Identify and assess customers' needs to achieve satisfaction.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Resolve customer complaints via phone, email, mail or social media
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Handle product recalls
- Inform customer of deals and promotions
- Sell products and services
- Sc./BA in Business Administration, Mass Communications or relevant field. MBA will be highly desirable.
- A minimum of 3+years proven work experience as a customer service Officer.
- Strong client facing and communications skills.
- Excellent knowledge of management methods and technique.
- Proficiency in English. Another language will be an added advantage.
- Excellent in written and verbal communication skills.
- Ability to think strategically
- Advanced troubleshooting, multi-tasking skills.
- Highly self-motivated.
Job Features
| Job Category | Customer Service |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various c...
Responsibilities:
- Performing annual and regular examinations on patients to diagnose various gynecological conditions.
- Recording and updating patients' medical histories.
- Advising patients on suitable birth control options.
- Performing various diagnostic tests on patients, which include Pap smears, STD tests, ultrasounds, hormone profile blood tests, colposcopies, and endometrial biopsies.
- Explaining test results, diagnoses, and treatment options to patients.
- Performing surgeries and gynecological procedures on patients, such as cervical cryosurgeries, dilation and curettages, pelvic laparoscopies, and sterilizations.
- Referring patients to other healthcare specialists as needed.
- Educating patients on reproductive health issues and disease prevention.
- The Candidate must be a Fellow of the West African College of Surgeons (FWACS), Fellow of the Nigerian Medical College of Surgeons (FNMCS) or equivalent and have at least one (1) year post fellowship qualification experience.
- Interest in Gynaecological endoscopy is essential and training and exposure would be provided locally and abroad.
- Age = 35 – 40 years old.
- Fertility Nurses. Ref 003
- Minimum of SRN/SRM and at least five years post registration experience in reputable hospitals.
- Computer literacy is an added advantage.
- State license to practice medicine.
- Proven experience working as a Gynecologist.
- The ability to make quick decisions.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- Empathetic and compassionate.
Job Features
| Job Category | Medical |
| Minimum Qualification | Bachelors Degree |
| Years Experience | 3 |
Responsibilities: Performing annual and regular examinations on patients to diagnose various gynecological conditions. Recording and updating patients’ medical histories. Advising patients on su...
Job Summary: Review all internal processes, systems and policies and provide guidance on compliance matters; make recommendations to ensure the risk to the business is minimized with a view to delivering improvements by advising, coaching and facilitating in order not to undermine the responsibility of management.
Main Duties
- Technical support Call Monitoring
- Ticket monitoring
- People and process audit(annual)
- performance review (quarterly)
- Interpret, build upon, and comply with company quality assurance standards
- Regularly audit company procedures, practices, and documents to identify possible weaknesses or risks.
- Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
- Reports risk, compliance violations and internal controls deficiencies identified directly to the Internal Control & Compliance Manager and provides recommendations for improving the organization’s operations.
- Ensure all employees are educated on the latest regulations and processes.
- Revise procedures, reports etc. periodically to identify areas needing change
- Review the work of colleagues when necessary to identify compliance issues and provide advice or training
- Communicate written policies and procedures across the organization
- Document compliance activities
- All other duties as requested by the GM
- Ability to get result and meet deadlines
- Quality Assurance and analytical oriented
- Acute Listening and other Communication Skills
- High level of attention to detail
- Strong interpersonal skills
- Analytical, problem-solving and decision-making skills
- University degree completed in relevant field.
- Minimum experience of 2 years.
- Strong team player
- Good organizational and time management skills.
- Process Oriented.
- Efficient and can prioritize workload.
- Advanced level required on Excel Office
- Any ERP knowledge
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelors |
| Years Experience | 2 |
Job Summary: Review all internal processes, systems and policies and provide guidance on compliance matters; make recommendations to ensure the risk to the business is minimized with a view to deliver...