Sales Coordinator (Internet Service Provider}

Job Objectives: We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Job Responsibilities:

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Assigning territories and quotas to company sales staff
• Coordinating training and scheduling for sales staff
• Maintaining supplies of sales presentation materials, including slides and brochures
• Analyzing customer shopping data to optimize sales efforts and better identify potential customers
• Tracking the quotas and goals of each member of the sales team
• Entering order information into the company database
• Answering client questions regarding their account or sales products
• Working with staff members from other departments such as marketing, research/design and financing to optimize sales
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material or events
• Ensure adherence to laws and policies

 Requirements and Skills:

• BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset
• Advanced sales and customer service skills
• Minimum of 3 years of experience in sales positions in an Internet Service Provider Company
• Ability to analyze consumer data to optimize sales efforts
• Knowledge of trends and regulations in their specific industry
• Ability to effectively communicate with clients and staff members
• Excellent leadership and coaching abilities
• Able to work with other department heads to develop effective marketing strategies
• Advanced analytical and problem-solving skills
• Skilled in staff optimization and team development
• Good computer skills (MS Office)
• Excellent verbal and written communication skills
• A team player with high level of dedication