Job Archives
- Client Engagement & Relationship Management
- Serve as the go-to contact for patient inquiries, feedback, and complaints.
- Build and maintain strong relationships with patients, families, and corporate clients.
- Proactively check in on VIP or high-priority clients during their hospital journey.
- Service Coordination
- Collaborate with medical, nursing, billing, and support teams to ensure smooth service delivery.
- Facilitate pre-admission and discharge processes for patients.
- Assist with appointment scheduling, referral management, and follow-up services.
- Receive, document, and respond to patient and client complaints in a timely, empathetic, and professional manner.
- Track recurring issues and work with internal teams for resolution and process improvement.
- Prepare reports on feedback trends and recommend service upgrades.
- Clearly explain hospital policies, procedures, and treatment options to clients.
- Coordinate and communicate special service packages or medical programs.
- Act as a liaison between the hospital and insurance companies or HMOs when needed.
- Maintain updated records of all client interactions and resolutions.
- Generate weekly/monthly reports on client engagement, satisfaction metrics, and unresolved cases.
- Ensure strict confidentiality of patient information.
- Strong interpersonal and emotional intelligence skills
- Excellent verbal and written communication
- Conflict resolution and negotiation skills
- Proficient in Microsoft Office Suite or CRM software
- Understanding of hospital workflow and medical terminology (an advantage)
- Empathetic and patient-focused
- Well-organized and detail-oriented
- Discreet, with strong ethics and respect for confidentiality
- Able to manage multiple clients/issues at once
- A proactive problem solver
- Patient satisfaction scores
- Complaint resolution time
- Number of unresolved issues
- Repeat client or referral rate
- Timeliness of client reporting
Job Features
| Job Category | Customer Service |
| Minimum Qualification | Bachelors Degree |
| Years Experience | 5 |
Job SummaryThe Client Liaison officer serves as the primary point of contact between the hospital and its clients (patients, families, corporate partners). This role ensures seamless communication, ex...
- Monitoring and posting of daily client vending transactions, as well as Monthly reconciliation of the client’s account.
- Invoicing of the clients on prepaid and postpaid meters, as well as other maintenance services, and follow-up on their outstanding payments.
- Monthly preparation of Bank Reconciliations accounts.
- Management and documentation of Petty Cash for administrative operations.
- Management and Monitoring of operational
- Invoicing for rental services, Generator maintenance, and assistance with IPP invoicing.
- Posting of JVs (invoices) for supplier payments.
- Posting and tracking of all diesel expenses and the logistics department.
- HND / B.Sc. or equivalent in relevant discipline
- A minimum of 3 years cognate experience in similar role
- Understanding of the end-to-end Accounts Receivable process
- Strong communication skills, both written and verbal
- Ability to build relationships with internal and external stakeholders, including Management
- Excellent organizational and time management skills
- Ability to prioritize and multitask
- High level of accuracy and attention to detail
- Tenacity and ability to have difficult conversations
- Willingness to escalate debt issues
- Intermediate computer software skills, including Excel and Accounting packages.
- Pension
- HMO covers 1 single
- HMO covers Self and 2 Married
Job Features
| Job Category | Accountant |
| Minimum Qualification | Bachelors Degree |
| Years Experience | 3 |
ob Summary & Purpose: The Accounts Receivable Officer is responsible for managing incoming payments, ensuring timely collection of outstanding invoices, and maintaining accurate financial records....
- Passionately acting as an advocate for innovation, challenging traditional thinking
- Develop and implement HR strategies aligned with investment banking goals
- Partner with executives to shape workforce planning and succession strategies
- Oversee recruitment of top-tier investment banking professionals
- Lead performance management systems tailored to high-pressure finance roles
- Foster a culture of collaboration, resilience, and ethical conduct
- Manage conflict resolution and employee engagement initiatives
- Design competitive compensation packages to attract and retain talent
- Ensure compliance with financial industry pay regulations
- Ensure HR policies meet legal and regulatory standards (labor laws, financial regulations)
- Oversee audits and reporting for HR-related compliance
- Implement leadership development programs for the workforce
- Promote continuous learning in areas like risk management and client relations
- 10+ years in HR leadership, preferably within financial services or a related sector
- Bachelor’s/Master’s degree in HR, Business Administration, or a related field
- Strong knowledge of labor laws and financial regulations
- Expertise in talent acquisition for niche financial roles
- Ability to thrive in high-pressure, performance-driven environments
- Excellent communication and negotiation skills
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 10 |
Industry: Fintech Key Impact: Drives organizational culture, talent acquisition, retention, and compliance in a highly regulated financial sector. Core Responsibilities Strategic HR Leadership Passion...
- Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments
- Manage the upkeep of equipment and supplies to meet health and safety standards
- Inspect buildings’ structures to determine the need for repairs or renovations
- Review utilities consumption and strive to minimize costs
- Supervise all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors
- Control activities like parking space allocation, waste disposal, building security etc.
- Allocate office space according to needs
- Handle insurance plans and service contracts
- Keep financial and non-financial records
- Perform analysis and forecasting
- Ensure all building facilities adhere to proper safety standards and cleaning procedures
- Keep building and all facilities up to code and accurately follow maintenance protocol
- Proven experience as facilities manager or relevant position
- Well-versed in technical/engineering operations and facilities management best practices
- The ideal candidates must have the power/HVAC experience but our major need lies in the laboratory equipment maintenance.
- Knowledge of basic accounting and finance principles
- Excellent verbal and written communication skills
- Excellent organizational and leadership skills
- Good analytical/critical thinking
Job Brief: We are looking for an experienced Facilities Manager to oversee all building-related activities. You will be responsible for preserving the good condition of infrastructure and ensure that ...
- Own and manage a portfolio of enterprise and high-value strategic accounts.
- Develop and execute comprehensive account plans aligned with revenue and growth targets.
- Establish multi-level relationships within client organisations, including C-suite and senior executives.
- Serve as the primary point of contact and trusted advisor to key stakeholders.
- Drive new revenue acquisition, cross-selling, and upselling within assigned accounts.
- Achieve and exceed annual and quarterly sales targets.
- Identify whitespace opportunities across business units and solution lines.
- Lead complex, multi-stakeholder deal cycles from opportunity identification to closure.
- Leverage industry networks and sector expertise to develop new enterprise opportunities.
- Engage high-level decision-makers through strategic presentations and solution workshops.
- Prospect and penetrate new verticals where relevant.
- Understand client business objectives and align technology solutions accordingly.
- Collaborate with presales, technical, and delivery teams to ensure solution alignment and execution.
- Manage escalations and ensure high levels of client satisfaction.
- Support contract renewals and long-term retention strategies.
- Maintain accurate pipeline management and sales forecasting.
- Track and report key account metrics, including revenue performance and growth projections.
- Prepare executive-level account status reports and strategic updates.
- Work closely with Marketing, Presales, Customer Success, and Delivery teams to drive integrated account strategies.
- Participate in territory planning and strategic go-to-market initiatives.
- 7–10+ years of proven experience in enterprise sales, account management, or business development within a solution-selling or technology-driven organization.
- Demonstrated experience managing large, complex B2B accounts.
- Strong sector experience (e.g., Financial Services, Public Sector, Energy, Telecommunications, etc.).
- Pan-African or multi-regional exposure is an added advantage.
- Deep understanding of the Nigerian enterprise market and B2B technology sales landscape.
- Proven executive-level network within the Nigerian business community.
- Strong consultative and solution-based sales methodology.
- Experience managing long sales cycles and complex procurement environments.
- Strong negotiation, stakeholder management, and presentation skills.
- Familiarity with emerging technology trends and enterprise software solutions.
- Relevant product/vendor certifications (IBM, Oracle, Microsoft, etc.) are desirable.
- Ability to travel across regions as required.
- Target-driven with strong analytical and forecasting capabilities.
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 7 |
The Enterprise Account Manager is responsible for developing and managing strategic enterprise accounts, driving revenue growth, strengthening executive relationships, and positioning the organization...
- Lead end-to-end architecture and design of enterprise infrastructure solutions aligned with customer business and technical requirements.
- Architect complex multi-technology solutions spanning compute, storage, networking, virtualization, and cloud platforms.
- Develop reference architectures and enterprise solution frameworks for key infrastructure platforms.
- Ensure solutions adhere to industry best practices, enterprise architecture standards, and regulatory requirements.
- Serve as the technical authority during major enterprise solution engagements.
- Enterprise data centre design and modernization
- Infrastructure consolidation and optimization
- High availability and fault-tolerant architectures
- Disaster recovery and business continuity planning
- Enterprise server infrastructure (x86, RISC)
- Virtualization platforms (VMware, Hyper-V, KVM)
- Hyper-converged infrastructure (HCI)
- Container infrastructure and orchestration
- SAN / NAS architectures (block, file, object)
- Storage performance optimization and tiering
- Software-defined storage
- Enterprise data lifecycle management
- Enterprise backup architecture (Veeam, Commvault, NetBackup)
- Replication and disaster recovery frameworks
- Business continuity infrastructure
- RTO/RPO planning and design
- Hybrid cloud architecture (AWS, Azure, Google Cloud)
- Cloud migration strategies (rehost, replatform, refactor)
- Multi-cloud infrastructure integration
- Infrastructure modernization and cloud-native adoption
- Act as lead technical advisor during enterprise sales engagements.
- Translate customer business needs into innovative technical solutions.
- Support sales teams in opportunity qualification, technical positioning, and proposal development.
- Lead technical presentations, architecture workshops, and executive briefings.
- Conduct proof-of-concepts (POCs), solution demonstrations, and technical validations.
- Work closely with global technology vendors (Dell, HPE, VMware, NetApp, Cisco, Microsoft) to design optimized solutions.
- Maintain deep expertise across enterprise infrastructure technology ecosystems.
- Participate in vendor certification programs and technical enablement initiatives.
- Contribute to joint solution development with OEM partners.
- Act as a trusted advisor to enterprise customers and executive stakeholders.
- Provide technology advisory services on infrastructure strategy and digital transformation.
- Conduct infrastructure maturity assessments, architecture reviews, and technology roadmap development.
- Support strategic accounts with long-term infrastructure planning and modernization initiatives.
- Ensure all proposed solutions align with enterprise architecture principles and standards.
- Provide technical oversight during solution implementation.
- Support project teams during deployment to ensure architectural integrity.
- Review and validate technical designs produced by engineering teams.
- Maintain deep knowledge of emerging trends in data centre modernization, hybrid cloud, and infrastructure automation.
- Provide internal technical mentorship and knowledge sharing.
- Contribute to internal architecture standards, frameworks, and reusable solution templates.
- Enterprise servers (rack, blade, tower)
- Enterprise storage platforms (SAN, NAS, DAS, object)
- Data centre networking (LAN, SAN, spine-leaf)
- Virtualization platforms (server, desktop, network virtualization)
- Hyper-converged infrastructure (HCI)
- Hybrid cloud infrastructure
- Public cloud IaaS and PaaS
- Enterprise cloud migration architectures
- Cloud-integrated infrastructure environments
- Infrastructure-as-Code (IaC) and automation frameworks (Terraform, Ansible, ARM templates, CloudFormation)
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
- 10–15 years of enterprise IT experience.
- Minimum 5–7 years in infrastructure architecture roles.
- Proven track record designing and delivering large-scale enterprise infrastructure solutions.
- Experience working within system integrators, OEM vendors, or enterprise consulting organizations.
- Demonstrated success in presales and solution advisory capacities.
- VMware Certified Professional (VCP) or higher
- Nutanix Certified Professional (NCP)
- Citrix Certified Professional
- Dell EMC Proven Professional (Storage or Data Centre)
- NetApp Certified Implementation Engineer (NCIE)
- Hitachi Vantara Qualified Professional
- Microsoft Certified: Azure Solutions Architect Expert
- AWS Certified Solutions Architect – Professional
- Google Professional Cloud Architect
- Cisco Data Centre certifications (CCNA/CCNP Data Centre)
- HPE ASE – Server Solutions
- VMware Certified Design Expert (VCDX) – Advantageous
- Enterprise architecture thinking
- Infrastructure solution architecture
- Technology strategy alignment
- Infrastructure roadmap development
- Presales engagement and solution selling
- Technical solution positioning and differentiation
- Executive-level communication and presentation
- Commercial acumen and proposal development
- Data centre architecture and modernization
- Hybrid and multi-cloud infrastructure
- Enterprise compute, storage, and virtualization
- Backup, recovery, and business continuity
- Infrastructure automation and orchestration
- Stakeholder engagement and management
- Technical mentorship and team development
- Cross-functional collaboration
- Strategic advisory capabilities
- Solution Quality:Scalability, resilience, and architectural excellence of designed solutions.
- Commercial Impact:Technical win-rate on strategic opportunities.
- Customer Satisfaction:Credibility and trust established with enterprise clients.
- Revenue Contribution:Effective support of sales teams in closing infrastructure deals.
- Standards Adoption:Development and implementation of architecture standards and frameworks.
- Project Success:Successful delivery of enterprise technology transformation projects.
- Knowledge Contribution:Internal mentorship and creation of intellectual property.
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelors Degree |
| Years Experience | 10 |
About the Role We are seeking an experienced Solution Architect – Infrastructure to lead the design and architecture of enterprise-grade infrastructure solutions. In this role, you will act...
- Drive the team to consistently achieve and exceed monthly, quarterly, and annual sales targets.
- Monitor pipeline performance, conversion rates, and revenue growth.
- Supervise, mentor, and coach Sales Executives to improve productivity and professionalism.
- Conduct regular 1-on-1 meetings, performance reviews, and field supervision.
- Enforce accountability and discipline within the team.
- Implement company sales strategies and ensure proper execution at the field level.
- Identify high-value prospects (e.g., high bandwidth clients, estates, corporate accounts) and guide the team accordingly.
- Support the team in closing key deals and managing high-profile clients.
- Handle escalations professionally and protect the company’s brand image.
- Ensure excellent customer experience from prospecting to deployment.
- Track daily sales activities, PIF submissions, follow-ups, installations, and revenue reports.
- Analyze data to identify gaps and recommend corrective actions.
- Provide timely and accurate reports to management.
- Ensure strict adherence to company policies, SLA standards, pricing guidelines, and approval processes.
- Monitor timely submission of documentation and proper follow-through on installations and billing.
- Continuously train and reinforce the company’s core value propositions (e.g., dual-link redundancy, proximity to data center, uptime guarantee, cost effectiveness).
- Improve team objection-handling, closing skills, and follow-up discipline.
- BSc/MSc Degree in business administration or a related field; certification in sales or marketing will be an asset.
- Successful previous experience as a sales representative, consistently meeting or exceeding targets
- Committed to continuous education through workshops, seminars and conferences
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proven ability to drive the sales process from plan to close
- Strong business sense and industry expertise
- Excellent mentoring, coaching and people management skills
- Proven working experience as a project administrator in the information technology sector
- Solid technical background, with understanding or hands-on experience in software development and web technologies
- Excellent verbal and communication skills with proficiency in English Language
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- Well-organized and responsible with an aptitude in problem-solving
- A team player with high level of dedication
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelors Degree/HND |
| Years Experience | 5 |
Key Responsibilities & Criteria Revenue & Target Achievement Drive the team to consistently achieve and exceed monthly, quarterly, and annual sales targets. Monitor pipeline performance, conve...
- Be a key part of GRC projects, end to end from consulting to implementation
- Apply GRC fundamentals incorporated in various processes.
- Understands and document information systems and processes correctly.
- Engage with clients to understand relevant solutions and advise them
- Understands information security controls and how they relate to engagement requirements.
- Raise awareness for clients and internal team around GRC.
- Lead the system-wide information security compliance program, ensuring IT activities, processes, and procedures meet defined requirements, policies, and regulations.
- Develop and implement effective and reasonable policies and practices to secure protected andsensitive data and ensure information security and compliance with relevant legislation and lega
- Examine IT controls, evaluate the design and operational effectiveness, determine exposure to risk, and develop remediation strategies.
- Conduct efficient and effective IT audit procedures.
- Plan internal audit procedures
- Create internal audit reports
- Communicate complex technical issues in simplified terms to clients
- Execute strategy for dealing with increasing number of audits, compliance checks and external
- assessment processes for internal/external auditors
- Bachelor’s degree in an IT-related discipline
- Working knowledge of frameworks standards and regulations, including PCI, ISO
- 27001/22301/9001/20000/DPR.
- Experience in conducting VAPT would an advantage.
- Possession of ISO 27001/22301/9001/20000 valid certifications.
- Possession of COBIT 2019, CISA, CISM, CISSP would be an advantage
- 3-5 years of experience in an information systems environment, with strong knowledge of IT
- Governance and Systems Information Security.
- Ability to perform duties independently under general, minimal supervision within specific assignments.
- Good numerical skills
- Attention to detail.
- Analytical skills.
- Excellent interpersonal skills.
- Tact and persuasive ability.
- Team working skills.
Job Features
| Job Category | Consulting |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 3 |
Job summary: The Consultant responsibilities include delivering distinctive value to our chosen stakeholders, offer advice and expertise to organisations to help them improve their business performan...
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 4 |
Job Purpose: The purpose of this job role is to create long term relationships with the portfolio of assigned customers. The role serves to understand the customer’s demands, plan on how to meet...
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 8 |
| Reporting Line | COO |
Job Summary & Purpose: The HR Manager works directly with the COO and the Managing Partner to implement and execute strategic and operational initiatives for the firm. Responsibilities: • Develo...
- Ensure development & delivery of proactive market changing initiatives & offerings.
- Ensure recommendations/development of IT related courses that are relevant & appealing to the market, effectively priced & optimally publicized.
- Ensure a strong faculty of facilitators with no single point of failure: ensure effective development & required availability.
- Ensure excellent course delivery, ambiance, service & experience
- Ensure excellent passing scores for examined courses
- Ensure excellent & well-balanced partner management to attain the cost-effective high quality materials & other inputs & position the Firm as the preferred training partner.
- Have exceptional communication skills - both written and oral - and the ability to translate research into relevant and actionable messages and soundbites.
- Ability to lead small teams and to complete tasks with limited oversight and supervision.
- Ability to interact with high-level individuals and organizations.
- Ability to work independently and collaboratively as part of a team and in a fast-paced
- Have exceptional interpersonal skills: motivated, energetic, flexible, motivated, collegial with a can- do attitude.
- Can develop productive relationships with colleagues, consultants, partners, and others who contribute to program development and management.
- Demonstrate maturity and seasoned judgment with the ability to make decisions and justify recommendations.
- Proficient in the use of Microsoft Office (Outlook, Excel, Word)
- Is willing and able to travel occasionally.
- A good bachelor’s degree in an IT-related discipline.
- 6+ years’ relevant work experience.
- A global thinker, design oriented, and creative.
- A seasoned professional, trustworthy, tactful and uphold a high level of confidentiality.
- Able to manage projects from start to finish, produce written analytic products, and demonstrate and affinity for working with data.
- A problem solver with impeccable prioritizing, organizational and time-management skills.
- A strong leader bringing fresh energy and ideas to champion the DJL vision.
Job Features
| Job Category | Consulting |
| Minimum Qualification | Bachelor's Degree |
Job Objectives: The ideal candidate would be agile, ability to perform duties independently under general, minimal Supervision within specific assignments. Job Specification. Ensure development &...
- Provide oversight for execution of forensic projects on time, within budget and to meet or exceed client and Firm expectations
- Provide deep Forensic and related Subject Matter Expertise
- Provide support to ensure the firm's accreditation as a PCI Forensic Investigator (PFI) company
- Provide support in determining requirements for and setting up digital forensics lab to meet PCI Forensic Investigator requirements
- Provide support for the development of forensics and related products and services
- Provide support for comprehensive cost/benefit analysis and preparation of business cases for forensic initiatives
- Assist in prospecting, marketing & business development activities for the forensic practice through subject-matter input for the development of forensics EOIs, Proposals, response to RFPs,
- RFI, ITB, SOW, presentations, etc.
- Provide result-oriented business development and market penetration support through generation of marketable services and client relationship building, especially extension of existing business
- Provide support for thought leadership by contributing to the generation of whitepapers, case studies, presentations
- Provide support for effective skills development and growth of forensic practice
- Supervise and mentor the company’s Forensic Team
- Work with external and internal clients to analyze criminal/civil/internal project requests and to plan and execute forensic support for both simple and complex investigations.
- Provide recommendations for identification, collection, and preservation of digital evidence.
- Determine tools and procedures required for preservation.
- Collect, process, and analyze electronically stored information (ESI) obtained from network, cloud, and end user digital sources in accordance with industry standards.
- Provide required documentation demonstrating chain of custody of evidence.
- Work with other team members to provide guidance and assistance to clients.
- Provide written and verbal status updates to external and internal clients in a clear and concise manner.
- Be responsible for finalizing and delivering project reports and delivering presentations to client management teams
- Provide mentoring, coaching and direction setting to the client forensic teams
- Provide forensics and related training facilitation services as required
- Bachelors or equivalent work experience in Computer Science, Forensic Science, or related fields
- 6+ Years of Cybersecurity experience with concentration in forensics and Incident Response, and or practical experience performing forensics on a variety of media, including Windows, OS X, Linux, Android and iOS
- Experience writing technical reports, detailing results of analysis.
- Experience with EnCase, FTK, X-Ways, Axiom, Forensic Explorer, Cellebrite and other forensic tools.
- Experience identifying and analyzing malware.
- Demonstrated success and understanding of accepted frameworks such as, ISO/IEC 27001, COBIT, and NIST, including 800-53 and the Cybersecurity Framework Experience with forensic processes and procedures (chain of custody, computer acquisition techniques, and memory acquisition techniques)
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 6 |
Job Description – Senior Digital Forensics and Incident Response (DFIR) Analyst who is a motivated individual with strong technical competency that will research and implement detection measures...
- Design, develop, and maintain cloud-based data pipelines and data processing systems.
- Collaborate with stakeholders to gather requirements and define data engineering solutions.
- Implement data integration and ETL processes to extract, transform, and load data from various sources.
- Ensure data quality, integrity, and consistency across different data sets.
- Optimize and fine-tune data processing and data storage systems for performance and scalability.
- Monitor and troubleshoot data pipelines and resolve any issues that arise.
- Collaborate with cross-functional teams to implement data governance and security measures.
- . Minimum of 9 years’ experience in Cloud Data Engineering, Machine Learning, and Visualization.
- Proficiency in AWS Boto3 Python SDK
- Experience with big data processing frameworks such as Apache Spark or Hadoop.
- Familiarity with data modeling, data warehousing, and database design principles.
- Knowledge of Cloud Warehousing Solutions such as Amazon Redshift and Google BigQuery
- Experience with ETL tools such as Amazon Glue
- Knowledge of SQL and NoSQL databases.
- . Experience with data integration tools and technologies (e.g., Apache Kafka, Apache NiFi).
- Understanding of data governance, data security, and privacy best practices.
- Knowledge of data visualization tools (e.g., Data Studio, QuickSight, Tableau, Power BI).
- Relevant Solution Architecture, Data engineering and Machine learning Certification,
- Experience with containerization technologies (e.g., Docker, Kubernetes).
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 9 |
Job Description: We are seeking a highly motivated and result-driven Senior Data Engineer with a minimum of 9years experience to join our team. As a Senior Data engineer, you will be responsible for a...
- Provide overall leadership and direction aligned with the Board’s vision and long-term goals
- Translate Board strategies into clear operational and performance plans
- Prepare and present monthly, termly, quaterly and annual reports to the Board
- Drive institutional transformation and continuous improvement initiatives
- Ensure compliance with education regulations and statutory requirements
- Oversee day-to-day operations across Nursery, Primary, and Secondary schools
- Ensure high standards in academic delivery, administration, facilities, and student experience
- Standardize processes and policies across the school group
- Improve operational efficiency and service quality
- Ensure health, safety, and safeguarding standards are consistently met
- Oversee staff recruitment, performance management, and succession planning
- Promote a positive work culture focused on professionalism, accountability, and collaboration
- Implement staff welfare, training, and capacity-building programs
- Drive continuous professional development (CPD) for teaching and non-teaching staff
- Resolve staff-related issues in line with best HR practices
- Oversee budgeting, financial planning, and cost control
- Ensure efficient use of resources and improved financial performance
- Monitor revenue streams, school fees collection, and expenditure
- Work with finance teams to ensure financial transparency and accountability
- Identify opportunities to improve profitability without compromising quality
- Develop and execute strategies to increase student enrolment and retention
- Identify new revenue streams (after-school programs, summer school, partnerships, digital learning, etc.)
- Strengthen brand positioning and market competitiveness
- Build partnerships with parents, alumni, educational bodies, and corporate organizations
- Explore expansion opportunities and innovative service offerings
- Lead and oversee technology initiatives across the school group
- Drive adoption of modern EdTech solutions (School Management Systems, e-learning platforms, data analytics, digital communication tools)
- Improve operational efficiency through automation and digital tools
- Ensure the schools remain relevant in a technology-driven educational landscape
- Oversee ICT governance, data protection, and digital security
- Act as a key liaison between the Board, school leadership, parents, staff, and external partners
- Strengthen parent engagement and satisfaction
- Represent the school group in external forums and strategic engagements
- Manage reputational risk and public image of the school group
- Operational efficiency and service quality
- Staff satisfaction, retention, and productivity
- Financial performance and sustainability
- Student enrolment growth and retention
- Successful delivery of technology and transformation initiatives
- Board satisfaction and governance compliance
- Bachelor’s degree
- Certificate in Education, Business Administration, Management, or related field
- Master’s degree (MBA, M.Ed, MSc) is desirable but not required
- Minimum 10–15 years of senior management experience
- Proven experience as a General Manager, School Administrator, Operations Director, or similar role
- Experience managing multi-campus or group institutions is highly desirable
- Demonstratable experience of financial management, business operations, and business development
- Strong exposure to organizational transformation and technology initiatives
- Good leadership and people management skills
- Strong financial management skills and commercial awareness
- Strategic thinking and innovation ability
- Ability to influence people to effect change
- Excellent communication and stakeholder management
- Proficient in the use of common business software applications for word processing, spreadsheets, presentation and communication
- Aged 40–55 years
- A mature, forward-thinking leader who has upskilled and remained relevant
- Passionate about education and institutional excellence
- Visionary, entrepreneurial and excellent interpersonal skills
- Results-driven with a strong sense of ownership
- Effortlessly well-presented and ready to be public facing
- Improved operational efficiency and management information
- Stronger financial performance and revenue diversification
- Modernized systems and technology adoption
- Increased student enrolment and stakeholder satisfaction
- Evidence of high integrity, professionalism, and accountability
- Kept pace with Nigerian and international education trends
- A clear, sustainable growth roadmap for the next phase of the school’s journey
Job Features
| Job Category | Education |
| Minimum Qualification | Bachelors Degree |
| Years Experience | 10 |
Reports To: Board of Directors / Proprietors Supervises: Principal, Head teacher, Bursar, ICT Lead Role Summary The Director of Studies and Administration (DSA) is a managing director role. The succes...
- Facilitate scrum events. Lead sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring that the team follows the scrum framework.
- Manages and navigates changes in direction, including priorities and expectations of clients and
- stakeholders, to ensure successful completion of sprint sessions.
- Manages communication with clients and stakeholders to improve transparency and disseminate
- Schedules and facilitates key agile ceremonies, including planning sessions, stand-ups, product demos, and retrospectives.
- Provides training on agile methodology to ensure development teams are practicing the core principles of collaboration, prioritization, accountability and visibility.
- Remove impediments. Actively identify and address obstacles that prevent the team from achieving its goals.
- Support the product owner. Collaborate with the product owner to manage the backlog, prioritize work, and define clear team objectives.
- Promote continuous improvement. Encourage the team to reflect on their processes and identify opportunities for improvement.
- Foster collaboration. Create an environment where team members can work together effectively and communicate openly.
- Track progress. Monitor the team's performance, ensuring that they are on track to meet their commitments.
- Coach team members. Provide guidance on agile principles and best practices, helping the team to improve its effectiveness.
- Report on team performance. Keep stakeholders informed of the team's progress, highlighting any risks or issues that may impact the project's success.
- Ensure scrum adherence. Make sure that the team adheres to the scrum framework and that processes are followed correctly.
- Facilitate communication. Ensure that all team members and stakeholders are aligned on project goals and status.
- Foster a culture of continuous improvement
- A bachelor’s degree in business, Computer Science, Information Technology, or a related field is often preferred.
- Minimum of 8-10 years proven experience as a Scrum Master or Agile Coach in a tech environment.
- Strong understanding and practical application of Agile methodologies.
- Excellent communication, leadership, and conflict resolution skills.
- Ability to adapt and thrive in a fast-paced, dynamic work environment.
- Facilitation, negotiation, and mentoring skills
- Experience working with cross-functional teams in Digital Transformation and software development projects.
- Certification in Agile/Scrum (CSM, PSM, or similar) is highly desirable.
- AWS cloud practitioner certification will be a good advantage
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 10 |
Job Purpose: The Senior Scrum Master will guide and support multiple agile teams through the Scrum framework, ensuring continuous improvement and effective delivery of software projects. They will ser...
