Job Archives
Job Description - Senior Digital Forensics and Incident Response (DFIR) Analyst who is a motivated individual with strong technical competency that will research and implement detection measures using data from a wide spectrum of sources. The candidate will also perform opportunistic threat hunting and forensic analysis when required during incidents.
Responsibilities include -
- Provide oversight for execution of forensic projects on time, within budget and to meet or exceed client and Firm expectations
- Provide deep Forensic and related Subject Matter Expertise
- Provide support to ensure the firm's accreditation as a PCI Forensic Investigator (PFI) company
- Provide support in determining requirements for and setting up digital forensics lab to meet PCI Forensic Investigator requirements
- Provide support for the development of forensics and related products and services
- Provide support for comprehensive cost/benefit analysis and preparation of business cases for forensic initiatives
- Assist in prospecting, marketing & business development activities for the forensic practice through subject-matter input for the development of forensics EOIs, Proposals, response to RFPs,
- RFI, ITB, SOW, presentations, etc.
- Provide result-oriented business development and market penetration support through generation of marketable services and client relationship building, especially extension of existing business
- Provide support for thought leadership by contributing to the generation of whitepapers, case studies, presentations
- Provide support for effective skills development and growth of forensic practice
- Supervise and mentor the company’s Forensic Team
- Work with external and internal clients to analyze criminal/civil/internal project requests and to plan and execute forensic support for both simple and complex investigations.
- Provide recommendations for identification, collection, and preservation of digital evidence.
- Determine tools and procedures required for preservation.
- Collect, process, and analyze electronically stored information (ESI) obtained from network, cloud, and end user digital sources in accordance with industry standards.
- Provide required documentation demonstrating chain of custody of evidence.
- Work with other team members to provide guidance and assistance to clients.
- Provide written and verbal status updates to external and internal clients in a clear and concise manner.
- Be responsible for finalizing and delivering project reports and delivering presentations to client management teams
- Provide mentoring, coaching and direction setting to the client forensic teams
- Provide forensics and related training facilitation services as required
- Bachelors or equivalent work experience in Computer Science, Forensic Science, or related fields
- 6+ Years of Cybersecurity experience with concentration in forensics and Incident Response, and or practical experience performing forensics on a variety of media, including Windows, OS X, Linux, Android and iOS
- Experience writing technical reports, detailing results of analysis.
- Experience with EnCase, FTK, X-Ways, Axiom, Forensic Explorer, Cellebrite and other forensic tools.
- Experience identifying and analyzing malware.
- Demonstrated success and understanding of accepted frameworks such as, ISO/IEC 27001, COBIT, and NIST, including 800-53 and the Cybersecurity Framework Experience with forensic processes and procedures (chain of custody, computer acquisition techniques, and memory acquisition techniques)
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 6 |
Job Description – Senior Digital Forensics and Incident Response (DFIR) Analyst who is a motivated individual with strong technical competency that will research and implement detection measures...
Job Description:
We are seeking a highly motivated and result-driven Senior Data Engineer with a minimum of 9years experience to join our team. As a Senior Data engineer, you will be responsible for architecting, designing and building data processing systems and infrastructure in a cloud environment
Responsibilities:
- Design, develop, and maintain cloud-based data pipelines and data processing systems.
- Collaborate with stakeholders to gather requirements and define data engineering solutions.
- Implement data integration and ETL processes to extract, transform, and load data from various sources.
- Ensure data quality, integrity, and consistency across different data sets.
- Optimize and fine-tune data processing and data storage systems for performance and scalability.
- Monitor and troubleshoot data pipelines and resolve any issues that arise.
- Collaborate with cross-functional teams to implement data governance and security measures.
- . Minimum of 9 years’ experience in Cloud Data Engineering, Machine Learning, and Visualization.
- Proficiency in AWS Boto3 Python SDK
- Experience with big data processing frameworks such as Apache Spark or Hadoop.
- Familiarity with data modeling, data warehousing, and database design principles.
- Knowledge of Cloud Warehousing Solutions such as Amazon Redshift and Google BigQuery
- Experience with ETL tools such as Amazon Glue
- Knowledge of SQL and NoSQL databases.
- . Experience with data integration tools and technologies (e.g., Apache Kafka, Apache NiFi).
- Understanding of data governance, data security, and privacy best practices.
- Knowledge of data visualization tools (e.g., Data Studio, QuickSight, Tableau, Power BI).
- Relevant Solution Architecture, Data engineering and Machine learning Certification,
- Experience with containerization technologies (e.g., Docker, Kubernetes).
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 9 |
Job Description: We are seeking a highly motivated and result-driven Senior Data Engineer with a minimum of 9years experience to join our team. As a Senior Data engineer, you will be responsible for a...
Reports To: Board of Directors / Proprietors
Supervises: Principal, Head teacher, Bursar, ICT Lead
Role Summary
The Director of Studies and Administration (DSA) is a managing director role. The successful candidate is expected to provide strategic, operational, and transformational leadership for a well-established Group of Schools with more than 30 years of educational excellence.
The DSA will be accountable for academic excellence and financial management, while responsible for driving growth, operational efficiency, strategic development, technology adoption, and staff welfare. The role of the DSA is to ensure that the schools maintain prime position, competitiveness, regulatory compliance, and are well-positioned for the future.
This role requires a seasoned leader with strong financial management experience, good business acumen, transformational leadership skills, and the ability to build on legacy with contemporary best practices and technology-driven initiatives.
Key Responsibilities
Strategic Leadership & Governance
- Provide overall leadership and direction aligned with the Board’s vision and long-term goals
- Translate Board strategies into clear operational and performance plans
- Prepare and present monthly, termly, quaterly and annual reports to the Board
- Drive institutional transformation and continuous improvement initiatives
- Ensure compliance with education regulations and statutory requirements
- Oversee day-to-day operations across Nursery, Primary, and Secondary schools
- Ensure high standards in academic delivery, administration, facilities, and student experience
- Standardize processes and policies across the school group
- Improve operational efficiency and service quality
- Ensure health, safety, and safeguarding standards are consistently met
- Oversee staff recruitment, performance management, and succession planning
- Promote a positive work culture focused on professionalism, accountability, and collaboration
- Implement staff welfare, training, and capacity-building programs
- Drive continuous professional development (CPD) for teaching and non-teaching staff
- Resolve staff-related issues in line with best HR practices
- Oversee budgeting, financial planning, and cost control
- Ensure efficient use of resources and improved financial performance
- Monitor revenue streams, school fees collection, and expenditure
- Work with finance teams to ensure financial transparency and accountability
- Identify opportunities to improve profitability without compromising quality
- Develop and execute strategies to increase student enrolment and retention
- Identify new revenue streams (after-school programs, summer school, partnerships, digital learning, etc.)
- Strengthen brand positioning and market competitiveness
- Build partnerships with parents, alumni, educational bodies, and corporate organizations
- Explore expansion opportunities and innovative service offerings
- Lead and oversee technology initiatives across the school group
- Drive adoption of modern EdTech solutions (School Management Systems, e-learning platforms, data analytics, digital communication tools)
- Improve operational efficiency through automation and digital tools
- Ensure the schools remain relevant in a technology-driven educational landscape
- Oversee ICT governance, data protection, and digital security
- Act as a key liaison between the Board, school leadership, parents, staff, and external partners
- Strengthen parent engagement and satisfaction
- Represent the school group in external forums and strategic engagements
- Manage reputational risk and public image of the school group
- Operational efficiency and service quality
- Staff satisfaction, retention, and productivity
- Financial performance and sustainability
- Student enrolment growth and retention
- Successful delivery of technology and transformation initiatives
- Board satisfaction and governance compliance
- Bachelor’s degree
- Certificate in Education, Business Administration, Management, or related field
- Master’s degree (MBA, M.Ed, MSc) is desirable but not required
- Minimum 10–15 years of senior management experience
- Proven experience as a General Manager, School Administrator, Operations Director, or similar role
- Experience managing multi-campus or group institutions is highly desirable
- Demonstratable experience of financial management, business operations, and business development
- Strong exposure to organizational transformation and technology initiatives
- Good leadership and people management skills
- Strong financial management skills and commercial awareness
- Strategic thinking and innovation ability
- Ability to influence people to effect change
- Excellent communication and stakeholder management
- Proficient in the use of common business software applications for word processing, spreadsheets, presentation and communication
- Aged 40–55 years
- A mature, forward-thinking leader who has upskilled and remained relevant
- Passionate about education and institutional excellence
- Visionary, entrepreneurial and excellent interpersonal skills
- Results-driven with a strong sense of ownership
- Effortlessly well-presented and ready to be public facing
- Improved operational efficiency and management information
- Stronger financial performance and revenue diversification
- Modernized systems and technology adoption
- Increased student enrolment and stakeholder satisfaction
- Evidence of high integrity, professionalism, and accountability
- Kept pace with Nigerian and international education trends
- A clear, sustainable growth roadmap for the next phase of the school’s journey
Job Features
| Job Category | Education |
| Minimum Qualification | Bachelors Degree |
| Years Experience | 10 |
Reports To: Board of Directors / Proprietors Supervises: Principal, Head teacher, Bursar, ICT Lead Role Summary The Director of Studies and Administration (DSA) is a managing director role. The succes...
Job Purpose: The Senior Scrum Master will guide and support multiple agile teams through the Scrum framework, ensuring continuous improvement and effective delivery of software projects. They will serve as the bridge between the development team and the product owner, managing workflow and ensuring adherence to agile principles.
Responsibilities & Duties:
- Facilitate scrum events. Lead sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring that the team follows the scrum framework.
- Manages and navigates changes in direction, including priorities and expectations of clients and
- stakeholders, to ensure successful completion of sprint sessions.
- Manages communication with clients and stakeholders to improve transparency and disseminate
- Schedules and facilitates key agile ceremonies, including planning sessions, stand-ups, product demos, and retrospectives.
- Provides training on agile methodology to ensure development teams are practicing the core principles of collaboration, prioritization, accountability and visibility.
- Remove impediments. Actively identify and address obstacles that prevent the team from achieving its goals.
- Support the product owner. Collaborate with the product owner to manage the backlog, prioritize work, and define clear team objectives.
- Promote continuous improvement. Encourage the team to reflect on their processes and identify opportunities for improvement.
- Foster collaboration. Create an environment where team members can work together effectively and communicate openly.
- Track progress. Monitor the team's performance, ensuring that they are on track to meet their commitments.
- Coach team members. Provide guidance on agile principles and best practices, helping the team to improve its effectiveness.
- Report on team performance. Keep stakeholders informed of the team's progress, highlighting any risks or issues that may impact the project's success.
- Ensure scrum adherence. Make sure that the team adheres to the scrum framework and that processes are followed correctly.
- Facilitate communication. Ensure that all team members and stakeholders are aligned on project goals and status.
- Foster a culture of continuous improvement
- A bachelor’s degree in business, Computer Science, Information Technology, or a related field is often preferred.
- Minimum of 8-10 years proven experience as a Scrum Master or Agile Coach in a tech environment.
- Strong understanding and practical application of Agile methodologies.
- Excellent communication, leadership, and conflict resolution skills.
- Ability to adapt and thrive in a fast-paced, dynamic work environment.
- Facilitation, negotiation, and mentoring skills
- Experience working with cross-functional teams in Digital Transformation and software development projects.
- Certification in Agile/Scrum (CSM, PSM, or similar) is highly desirable.
- AWS cloud practitioner certification will be a good advantage
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 10 |
Job Purpose: The Senior Scrum Master will guide and support multiple agile teams through the Scrum framework, ensuring continuous improvement and effective delivery of software projects. They will ser...
Job Summary: We are looking for a Senior Solutions Architect to provide technical leadership in the development, operation, and ongoing improvement of complex, transformational digital services serving our client’s constituents. This role requires collaboration with business SMEs, product owners, and leadership to understand and influence business requirements, alongside leading business discussions and technical strategy. The ideal candidate will have extensive experience in modern cloud technologies.
Responsibilities & Duties:
- As a Senior Solutions Architect you will provide technical leadership in the development and operation of digital services, driving transformational initiatives.
- Collaborate with business SMEs, product owners, and leadership to understand and influence business requirements and capabilities.
- Engage in business discussions, facilitating the generation of standard business requirements, process documents, and data flows.
- Create architectural analyses and documents to guide development teams and inform best practices.
- Act as the technical authority in meetings, evaluate technical proposals from external suppliers, and make recommendations to senior stakeholders.
- Lead the development of user-driven prototypes, identifying technical options and architectural approaches.
- Present and justify solution architecture designs to product and technology leaders and business stakeholders.
- Work with external vendors to ensure system architectures are robust, scalable, open, and secure.
- Advise on, manage, and implement agile delivery projects, providing guidance in agile technical delivery and software architecture.
- Research and prepare technical reports for executive management and manage special technology projects.
- Enhance and foster Architecture Governance Board activities and contribute to the technology strategy.
- Create reference architectures, influencing the architecture decisions to address business needs.
- Bachelor’s Degree or equivalent in Information Communication Technology, Engineering or Computer Science Cisco CCNA/CCDA/CCIP/CCNP/CCDP/CWNA
- PMI, Prince 2 or other industry equivalent
- Certifications in Cloud Technologies, SDN is considered a plus for this
- At least 10 years of experience in proposal development, designing architecture, and implementing provider solutions.
- Proven experience implementing IT solutions for business use, building or operating a data pipeline (ETL and Streaming)
- Experience in developing software using Agile/Scrum methodology.
- Solid understanding of cloud provider options and contemporary approaches to integration.
- Expertise in distributed computing architectures, including parallelism and concurrency control.
- Familiarity with Azure and other cloud technologies (AWS, GCP).
- Strong skills in collaboration, negotiation, coaching, mentoring, and building coalitions.
- Excellent verbal and written communication abilities.
- Self-directed with the ability to manage multiple priorities with minimal supervision.
- Demonstrable experience in delivering software products via agile methodologies.
- Knowledge in open-source technologies and the Hadoop ecosystem (EMR, Spark, Python, Hive, etc.).
- Familiarity with API, microservice, and integration concepts and technologies.
- Strong leadership skills with the ability to mentor team members and communicate effectively with stakeholders.
Job Features
| Job Category | Architecture |
| Minimum Qualification | Bachelors Degree |
| Years Experience | 10 |
Job Summary: We are looking for a Senior Solutions Architect to provide technical leadership in the development, operation, and ongoing improvement of complex, transformational digital services servin...
Job Objectives: We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.
Job Responsibilities:
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Assigning territories and quotas to company sales staff
- Coordinating training and scheduling for sales staff
- Maintaining supplies of sales presentation materials, including slides and brochures
- Analyzing customer shopping data to optimize sales efforts and better identify potential customers
- Tracking the quotas and goals of each member of the sales team
- Entering order information into the company database
- Answering client questions regarding their account or sales products
- Working with staff members from other departments such as marketing, research/design and financing to optimize sales
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Monitor the team’s progress, identify shortcomings and propose improvements
- Assist in the preparation and organizing of promotional material or events
- Ensure adherence to laws and policies
- BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset
- Advanced sales and customer service skills
- Minimum of 3 years of experience in sales positions in an Internet Service Provider Company
- Ability to analyze consumer data to optimize sales efforts
- Knowledge of trends and regulations in their specific industry
- Ability to effectively communicate with clients and staff members
- Excellent leadership and coaching abilities
- Able to work with other department heads to develop effective marketing strategies
- Advanced analytical and problem-solving skills
- Skilled in staff optimization and team development
- Good computer skills (MS Office)
- Excellent verbal and written communication skills
- A team player with high level of dedication
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelor's Degree/HND |
| Years Experience | 3 |
Job Objectives: We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of re...
Job Objective: To provide first and second level support on all Company’s products and services. To configure, monitor and manage the Company’s Content Delivery Network, to ensure maximum service availability to external and internal customers by providing efficient operations and maintenance support.
Responsibilities:
Supervise Company’s Monitoring Team (NMC Operators 24/7)
Train and provide technical guidance for the monitoring team.
Ensure the NMC team follows the defined policies and procedures assigned to the management of alerts raised by infrastructure elements.
Ensure that NMC team are following the procedures and policies for proactive monitoring of distribution Network element, Servers Farm and Core IP network.
Ensure that NMC team are following the procedures and policies for proactive monitoring of customers links and third-party networks.
Supervise and act on all communications with all concerned departments on service outage or degradation of services.
Supervisor the immediate action on VIP Clients, Bank clients and escalated clients.
Responsible to prepare the schedule of NMC Team.
Provide Daily Report to NMC Manager/HOD.
Report Directly to NMC Manager/HOD.
Academic Qualification: BSc/HND in Computer Engineering/ Telecommunications or other related Course.
Experience: 5 Years+ Technical experience in a telecommunications or network operations environment.
Key Skills & Competencies:
Strong communications skills both written and verbal.
Very Good understanding of wireless and Fiber Technologies
Interested candidates must be able to work on a 24/7 shift Rotation
Practical, accurate and precise.
Good knowledge of enterprise‐class IP infrastructure (routers/switches/firewalls).
Experience of network management.
Ability to prioritize effectively and work with a sense of urgency
.
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelor's Degree/HND |
| Years Experience | 5 |
Job Objective: To provide first and second level support on all Company’s products and services. To configure, monitor and manage the Company’s Content Delivery Network, to ensure maximum service ...
Job Objectives: The Internal Controller is responsible for evaluating and monitoring the internal processes and operations of a company. This role is crucial in ensuring operational efficiency, financial accuracy, and compliance with relevant regulations. The Internal Controller works closely with various internal stakeholders, including operational departments, management, and compliance teams
Key Responsibilities:
- Internal Control Evaluation: Develop and implement internal control procedures to assess the effectiveness of the company's processes and operations. Identify potential areas of risk and recommend improvements to strengthen internal controls
- Internal Auditing: Plan, coordinate, and conduct internal audits to ensure compliance with company policies, regulations, and standards. Review existing procedures and policies, identify gaps, and propose corrective measures.
- Reporting and Recommendations: Prepare detailed reports on the results of audits and internal control evaluations. Provide concrete recommendations to address identified issues and implement preventive measures to minimize future risks.
- Collaboration with Operational Teams: Work closely with operational teams to understand existing processes, identify improvement opportunities, and promote a culture of internal control within the company. Provide guidance and support to relevant departments in strengthening internal control practices.
- Regulatory Compliance Monitoring: Stay updated on relevant legislative and regulatory changes and ensure the company's compliance with these requirements. Participate in the implementation of appropriate compliance measures and provide employee training on applicable regulations.
- Academic background in finance, accounting, or a related field.
- Previous experience in internal auditing, internal control, or a similar role.
- In-depth knowledge of financial regulations and best practices in internal control.
- Strong analytical skills and ability to identify potential risks.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Attention to detail and results-oriented mindset.
- Proficiency in relevant computer tools and software for financial analysis and data management.
- The Internal Controller plays a crucial role in safeguarding the integrity and reliability of the company's internal operations by ensuring effective internal controls, they contribute to achieving organizational objectives
- Results Orientation
- Team Work
- Analytical Thinking
- Creativity & Innovation
- Performance
- Entrepreneurship
- Agility
- Diversity
Job Features
| Job Category | Business and Accounting |
| Minimum Qualification | Bachelor's Degree |
| Years Experience | 2 |
Job Objectives: The Internal Controller is responsible for evaluating and monitoring the internal processes and operations of a company. This role is crucial in ensuring operational efficiency, financ...
Job Overview: As part of our global expansion, we are seeking a highly skilled International Trade Officer to lead and oversee our export activities, ensuring compliance, efficiency, and market growth.
Job Summary: The International Trade Officer will be responsible for managing and expanding the company’s export operations. This includes coordinating international exhibitions, overseeing sales teams worldwide, ensuring compliance with international trade regulations, and streamlining logistics for export shipments. The ideal candidate should have strong experience in international trade, sales, and compliance within the food manufacturing industry
Job Responsibilities:
Market Expansion & Sales Management:
- Research and register for international exhibitions, ensuring full preparation and participation.
- Recruit and oversee worldwide sales representatives, monitoring performance and setting targets.
- Identify and engage prospective customers through market research and lead generation.
- Follow up on leads from exhibitions and other international sales channels.
- Research importation compliance requirements for destination countries and verify company readiness.
- Ensure company compliance with international food safety and quality standards such as BRCGS, IFS, ISO, and other regulatory certifications.
- Ensure all relevant regulatory approvals (including NAFDAC & SON registration, Import License, NXP, NACIMA, Form M and ETLS Certificate) are secured before Shipping.
- Liaise with local planning as well as OCs/Export Customers to ensure orders are shipped respecting aligned standards in terms of Lead time, MBR, MOQs, Loadable volumes per SKUs, OTIF etc.
- Track Orders and shipments in-transit and at port pending for custom clearance while ensuring Custom Clearance documents are prepared and submitted timely to avoid delays and demurrage.
- Oversee local export activities, ensuring smooth shipment of containers.
- Responsible for Export logistics while ensuring compliance with all external and international laws as regards shipping, logistics, clearing as well as regulatory/government agencies.
- Coordinate with the production and logistics teams to align export orders with manufacturing schedules.
- Optimize shipping processes to reduce costs and improve efficiency
- Prepare Shipping documents accurately and in compliance with specific markets requirements ensuring efficiency and effectiveness of imports and exports process.
- Set up, maintain and broadcast SLA to control KPIs for Import/Export operations and Carry out periodic review and assessment of Logistics Service Providers (Clearing agents/forwarders) in order to drive efficiency and cost saving initiatives.
- Establish & sustain relations with banks and other agencies associated with import & export activities.
- Minimum of HND/B.Sc (or its equivalent) in in law studies, , Social Science, International Business Trade or a related field from a recognized institution.
- At least 2-5years post qualification experience (in an Import/Export Function within a manufacturing environment) or Logistics firm
- Minimum 3-5 years of experience in Supply Chain/Logistics with at least two years in Export operations.
- Sound Knowledge of imports & exports procedures, customs/ bank/insurance documentations and formalities.
- Excellent knowledge of international trade Incoterms and payment/documentation routing.
- Excellent negotiation, communication, and organizational skills.
- Knowledge of import/export costing and pricing methodology
- Excellent verbal and written communication skills
- Result oriented with excellent attention to details.
- Proactive with Strong time management skills with ability to multitask effectively.
- Ability to build strong collaboration with stakeholders and team members
- Proficiency in MS Word and excel
- Ability to work independently and manage multiple projects simultaneously.
- Fluency in English, with a strong UK or US accent.
- Schooled or lived abroad – a plus.
Job Features
| Job Category | Logistics & Transportation |
| Minimum Qualification | Bachelor's Degree/HND |
| Years Experience | 3 |
Job Overview: As part of our global expansion, we are seeking a highly skilled International Trade Officer to lead and oversee our export activities, ensuring compliance, efficiency, and market growth...
Full Time On Premise
Lagos, Lekki
Posted 8 months ago
Job Brief: The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
The goal is to ensures satisfactory delivery of all service requests (Surveys & Installations) from
Prospective clients, partners & dealers. Proactively liaise with all internal & external
Stakeholders and communicate prompt feedback in return to ensure all orders are Processed on time.
Requirements
- Candidates must have Minimum of B.Sc. or HND in related field.
- Minimum 5 years’ Cognate experience in the field of Services.
- Ability to understand the impact of operational decisions on organizational initiatives.
- Smart, proactive thinking and solution centered approach.
- Proven working experience as a project administrator in the information technology sector.
- Solid technical background, with understanding or hands-on experience in software development and web technologies.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Proficiency in English.
- Well-organized and responsible with an aptitude in problem-solving.
- Excellent verbal and written communication skills.
- A team player with high level of dedication.
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
- Manage all service enquiries such as survey, installation requests for prospective customers.
- Coordinate all service requests from all partners & dealer and sales executives.
- Accurately fill, update & send various service delivery reports to responsible stakeholders.
- Handover activated clients.
- Liaise with internal & external stakeholders to ensure all service requests are delivered promptly.
- Handle the processing of all orders with accuracy and timeliness.
- Inform clients of unforeseen delays or problems.
- Monitor the team’s progress, identify shortcomings and propose improvements.
Job Features
| Job Category | Customer Service |
| Minimum Qualification | Bachelors Degree/HND |
| Years Experience | 3 |
Job Brief: The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to ...
Duties and Responsibilities:
- Provide technical support for corporate clients.
- Design implements and support IT, Security and Network Solutions for corporate clients.
- Troubleshoot Core network problems.
- Upgrade core network equipment and configuration
- Report to the Head of Department.
- Responsible for all assigned equipment to his team.
- Should maintain a high level of personal responsibility in order to be an example to his colleagues.
- Abide and apply the rules and regulations of the department and the company as a whole.
- Responsible for achieving any assignment given by his Manager
- Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
- Keeps himself up-to-date with the technologies required by companies.
- High ability and readiness for any kind of urgent intervention at client sites to meet SLAs.
- In depth knowledge of TCP/IP protocol stack
- Configuration and maintenance of network equipment including routers, switches, Firewalls
- Experience in Mikrotik and cisco devices configuration
- Solid Understanding of Layer 3 technologies (EIGRP, OSPF, BGP..) and layer 2 technologies(VLAN, trunks, STP..)
- Maximizing network performance through ongoing monitoring and troubleshooting
- Good Knowledge in Unix Servers (Redhat, Centos, and Debian…)
- Ability to understand and work on new technologies and to quickly adopt to equipment made by different vendors.
- Ability to design topologies and provide consultancy for corporate customers.
- Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
- LAC/LNS Implementation and troubleshooting knowledge.
- MPLS L2VPNs, L3VPNs and VPLS knowledge is a plus.
- Cisco ASA and Juniper firewalls configuration and maintenance is a plus.
- Interpersonal relationship.
- Maintain a good communication and interaction with customers and colleagues.
- Team player.
- Knowledge sharing.
- Communications skills, both verbal and written.
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelor's Degree/HND |
| Years Experience | 3 |
Duties and Responsibilities: Provide technical support for corporate clients. Design implements and support IT, Security and Network Solutions for corporate clients. Troubleshoot Core network problems...
Job Purpose: As a Finance Analyst, you will play a crucial role in supporting financial decision-making by collecting, analyzing, and interpreting financial data. You will work closely with cross-functional teams to provide insights, forecast trends, and contribute to the overall financial health of the organization.
Responsibilities:
- Develop and execute the financial strategy and models to support our business objectives and long-term growth plans.
- Lead financial planning, budgeting, forecasting, and analysis to drive informed decision-making.
- Monitor and analyze financial performance, providing key insights and recommendations to optimize business outcomes for cost optimization and revenue generation.
- Oversee financial operations, including accounting, tax planning, cash flow management, and risk assessment.
- Collaborate with cross-functional teams to evaluate investment opportunities and support strategic initiatives.
- Implement robust internal controls, reporting standards, risk management processes, and corporate governance practices
- Manage relationships with financial partners, investors, and other stakeholders.
- Provide guidance and mentorship to the finance team, fostering a culture of excellence and continuous improvement.
- Bachelor's degree in finance, accounting, or a related field, M.Sc/MBA is preferred.
- Minimum of 3 years proven experience as a Financial Analyst or in a senior finance leadership role, preferably in the IT industry or Tech startups.
- Strong financial acumen with a track record of driving financial performance and supporting business growth.
- Proficiency in financial software and systems.
- In-depth knowledge of financial planning, analysis, budgeting, and reporting.
- Proven ability to manage relationships with external stakeholders, including investors, auditors, and financial institutions.
- Must have relevant professional certification
Job Features
| Job Category | Accountant |
| Minimum Qualification | Bachelor's Degree/HND |
| Years Experience | 3 |
Job Purpose: As a Finance Analyst, you will play a crucial role in supporting financial decision-making by collecting, analyzing, and interpreting financial data. You will work closely with cross-fu...
Job Summary: The Field Performance Monitor is responsible for overseeing the performance of the Field department. This role ensures that coordinators adhere to established procedures and policies, prepares daily performance reports for the head of the department, identifies delays in ticket updates, and monitors the performance of engineers on-site. The Field Performance Monitor will also investigate escalated cases and provide insights into areas for improvement. Additionally, the role requires preparing and conducting regular training for the team, identifying weaknesses, and ensuring continuous improvement.
Key Responsibilities:
Performance Monitoring:
- Continuously monitor the performance of the FOC department.
- Ensure coordinators follow departmental procedures and policies.
- Identify and report any deviations from established standards.
- Prepare and submit daily performance reports for the head of the department.
- Include detailed analysis of team performance and individual engineer performance.
- Track and catch delays in updating tickets by coordinators.
- Ensure timely and accurate ticket updates to reflect the current status of field operations.
- Collaborate with coordinators to identify engineers who are not performing well on-site.
- Provide feedback and recommendations for performance improvement.
- Investigate escalated cases thoroughly to determine the root cause of issues.
- Document findings and propose solutions to prevent future occurrences.
- Prepare regular training sessions for the FOC team.
- Identify weaknesses in team performance and develop training programs to address them.
- Ensure the team is up-to-date with the latest procedures, policies, and technologies.
- Ensure compliance with all FOC policies and procedures.
- Recommend process improvements to enhance the efficiency and effectiveness of field operations.
- Bachelor’s degree in business administration, Operations Management, Telecommunications, Information Technology, or a related field.
- Proven experience in operations management, preferably within a similar environment.
- Basic knowledge of telecommunications and IT.
- Strong analytical skills with the ability to prepare detailed performance reports.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- Analytical Thinking
- Attention to Detail
- Communication Skills
- Problem Solving
- Time Management
- Team Collaboration
- Compliance Orientation
- Training and Development
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelors Degree/HND |
| Years Experience | 3 |
Job Summary: The Field Performance Monitor is responsible for overseeing the performance of the Field department. This role ensures that coordinators adhere to established procedures and policies, pre...
Job Objectives: The Electrical Sales Engineer will be responsible for all Outdoor Electrical Sales and Quotations, along with following up and after sale service. Your major focus will be on growing the business by calling on and attending to an existing account base as well as developing new accounts in the electrical sales industry.
Your performance will be measured by new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success
Job Responsibilities:
- Searching for new clients, responding to inquiries and processing orders.
- Contacting current customers and advise them on new products for potential up-selling.
- Successfully match customer requirements to proposed sales
- Negotiating and closing sales.
- Coordinating sales projects
- Preparing reports for the branch manager
- Meeting sales targets
- Recording and maintaining client contact data
- Maintaining knowledge base on current products and learning about new products.
- Providing product information, pricing quotations and follow-up on quotes.
- Offering technical expertise on products to customers.
- Developing and maintaining positive customer relationships
- Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
- Liaising with other members of the sales team and other technical experts.
- Maintain and develop existing and new customers, working with Sales Managers, Customer Services Managers and Project Managers to assess customer satisfaction on all project completed and future sales opportunities, including pre-order design reviews.
- Responsibility for maintaining excellent levels of customer satisfaction and for meeting KPI’s
- Minimize Company’s exposure to liabilities
- To ensure that all applicable Company Standing Instructions, including safety, are personally complied with.
- To advise on training requirements as required.
- Comply with Health, Safety and Environmental policies, procedures and with compliance audits
- The job description is not to be regarded as exclusive or exhaustive and you may be required to undertake various duties as may reasonably and lawfully be required of you by the Company.
- All employees have a legal duty to take reasonable care for the health, safety, and environment of themselves and of others who may be affected by their acts or omissions at work and to observe and follow the relevant systems, rules, and methods of working
- Bachelor’s degree in electrical engineering or a relevant discipline.
- 3 to 5 years of solid experience in Sales or business.
- Good technical experience in Electrical Low Voltage Products.
- Extensive Knowledge of the local market
- An established network with the stakeholders (consulting engineers, partners, contractors, utilities, end-users and developers).
- Excellent verbal and written communications skills.
- Excellent Organizations and planning skills.
- Excellent computer skills Microsoft office suite ….
- Proven ability to learn quickly and work effectively in a fast-paced work environment
- Sales Planning & Management
- Business Development
- Commercial Awareness
- Client Management
- Project management
- Sales mastery
- Ability to learn and understand new tools and concepts quickly.
- Good working ethics
- Ability to show proactive attitude and collaborative team player
- Openness to share knowledge and experience
- Offer advice and proposes solutions when risk / opportunities arise
- Leadership skills.
- Good planning and organization skills.
- Good level of verbal and written communication skills.
- Good oral and written communication skills
- Strong influencing skills
- Normal office environment
- Working Long Hours
- Frequent Travelling
- Frequent interaction with External Stakeholders
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelors Degree/HND |
| Years Experience | 3 |
Job Objectives: The Electrical Sales Engineer will be responsible for all Outdoor Electrical Sales and Quotations, along with following up and after sale service. Your major focus will be on growing t...
Full Time On Premise
Lagos, Lekki
Posted 8 months ago
Duties and Responsibilities
- Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning.
- Escalation of all clients payment issues to assigned Sales Representatives for follow up in a timely manner
- Follow up on all clients WHT remittance, collection of Credit Notes for remitted WHT from clients and internet subscription on a monthly bases.
- Improve the overall customer relationship, delivering reliable administrative support and customer service.
- Schedule and conclude status meetings with appropriate development resources and customers.
- Provide proper account reconciliation and credit notes to customers for down time experienced.
- Maintain complete and accurate customer correspondence data.
- Assist sales team in business acquisitions, planning, retention and management.
- Develop and update client related reports.
- Identify and reports on continuing problems in an effort to minimize future negative customer impact.
- Proactively follow up disconnected clients to get their links reconnected and resolve issues.
- Manage customer portfolio to maximize relationship building opportunities.
- Run periodic customer satisfaction survey.
- Sc/HND in any related field or equivalent.
- 4+ years' Client Relationship experience. Preferably in an Internet Solution Provider client facing environment while being professional and Customer focused.
- Stays calm under stress and proactive in problem solving.
- Tactful, courteous, and possess the ability to build profitable relationship with Clients.
- Active listener, articulate speaker, and adaptable to client peculiarity.
- Great telephone etiquette: ability to hold a decent conversation over the phone, processing information received from clients and giving accurate responses clients.
- Ability to function in a multi-tasking environment.
- 3+ years PC experience using electronic messaging systems (emailing, texting and chatting), office productivity software (such as Excel, Word processing, Microsoft Outlook and internet surfing).
- Fluency in English; excellent communication (Oral & Written) skills, interpersonal skills and superb listening skills.
- Knowledge of account management and relationship building process; Prior experience in business development process will be an advantage.
- Must meet strict deadlines.
- Ability to type fast, receiving and sending large email correspondence to clients.
- Ability to make large number of calls and receiving same from clients.
- Excellent knowledge basic accounting principles; account reconciliation, Taxation (Withholding Tax & Value Added Tax application) and aggressively follow up on client’s debts/revenue collection.
- Good knowledge of invoicing and preparation credit notes to clients.
Job Features
| Job Category | Customer Service |
| Minimum Qualification | Bachelors Degree |
| Years Experience | 3 |
Duties and Responsibilities Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning. Escalation of a...