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Job Objective: Responsible for managing Budget and Financial Data records Job Responsibilities:

• Participate in the preparation of the Monthly Reporting to Management and Corporate Head Office in partnership with the Chief Accountant
• Prepare and report business cashflow and tax-related matters
• Prepare the Budget and Mid-term Plan for the various entities
• Check and control the reliability of cost accounting and management information from different reports
• Review and validate costing files for spare parts
• Prepare monthly Inventory and WIP report.
• Develop and implement KPs by activity to immediately alert potential drift
• Prepare the monthly BR Report
• Propose areas of improvement for OPEX monitoring and reduction
• Participate in strengthening and training the Credit Controllers and debt collectors
• Review and monitor CAPEX i (Ensuring that the assets are in
• line with the Budget)
• Ensure accuracy and correctness of Accounting and Reporting standards
• Support to Implement SOP, Compliance, Internal Control, and tax regulations
• Ensure due diligence on KYC, third-party related, and vendors.
• Improve the monitoring of the Branch activities
• Establish procedures and management processes when necessary
• Always implement ANZEN and KAIZEN principles
• Any other tasks as may be assigned from time to time by management.

KEY PERFORMANCE AREAS: Financial: Provide accurate and timely financial reports and maintaining internal control systems. Internal Process; Monitoring day-to-day cash flow and expenses of the business. Customer: Customer Satisfaction. Learning &Growth: Competency Development, Workshop and Training, Knowledge Sharing                                                                                                                                     Education/Professional Qualification:        

• HND/B.Sc. in relevant field
• Relevant professional qualifications would be an added advantage.

Experience: Minimum of 8 years hands-on experience KEY SKILLS & COMPETENCIES REQUIREMENTS Functional/ Technical:                      

• Good numerical skills
• Attention to details
• Good knowledge of MS Office Packages (Word, Excel & PP)
• Financial Reporting and analysis skills.
• Knowledge of Occupational Health and Safety Practice

Behavioural:  

• Analytic skills
• Communication skills
• Great Interpersonal skills
• Good working ethics

Salary: very Attractive  

Job Purpose: We seek a dynamic professional who will act as a bridge between business stakeholders and technical teams to ensure that business needs are accurately understood and translated into functional and technical requirements. An individual who will leverage analytical skills to gather, analyze, interpret, and document business processes, products, services, and software data to provide actionable insights. Key Responsibilities: • Collaborate with business stakeholders to gather, document, and analyze business requirements, processes, and workflows. • Work with technical teams to translate business requirements into technical specifications. • Work closely with project managers, developers, and testers to ensure successful project delivery. • Identify areas for process improvement and recommend solutions to enhance operational efficiency and effectiveness. • Conduct requirement elicitation, analysis, provide insights and recommendations based on data analysis and feedback. • Create comprehensive documentation including business requirements, functional specifications, user stories, use cases, and process diagrams. • Design solutions to meet business needs. • Manage stakeholder expectations and ensure alignment with project goals • Manage projects to ensure timely delivery. • Ensure quality assurance thorough testing and validation. • Implement process improvements to optimize business operations Key Skills Required: • Excellent communication, interpersonal, and collaboration skills. • Ability to analyze complex business problems and identify solutions. • Strong organizational, time management skills and proven documentation skills. • Familiarity with data analysis and visualization tools (e.g., Excel, Power BI, Tableau). • Ability to work independently and as part of a team. • Experience with agile and project management methodologies. • Detail oriented, strong analytical and problem-solving skills. • Proficiency with relevant communication, collaboration, and presentation tools. • Ability to work effectively under pressure and meet deadlines. • Strong understanding of business operations, processes, and systems. • Ability to convey complex information in a clear and understandable manner. • Proficiency in MS Office, Jira, Visio, Power BI, and business process modeling tools Qualifications: • Bachelor’s degree in Business Administration, Economics, Computer Science, Information Technology, Statistics or a related field. Advanced degrees or certifications are preferred. • Minimum of 4 years’ cognate experience in a similar role in the technology industry. • CBAP or Scrum certification preferred. • Domain knowledge in the oil and gas industry is an added advantage. • Knowledge of SQL or other query languages is a plus Benefits and Perks: • Competitive salary package commensurate with experience and qualifications. • Comprehensive health, dental, and vision coverage. • Retirement savings plans with company matching contributions. • Professional development opportunities to enhance your expertise and career growth. • A supportive and inclusive work environment that values innovation and encourages creativity. • Flexible work hours to promote work-life balance. • Modern and well-equipped office space to facilitate productivity.

Job Summary: The Business Development Manager will be responsible for driving sales growth, building strategic partnerships, and expanding our customer base. The ideal candidate will have a strong background in software sales, a deep understanding of HR processes, and a proven track record of achieving sales targets. Key Responsibilities:

• Develop and execute a comprehensive business development strategy to promote our HR management software.
• Identify and target potential clients through research, networking, and outreach.
• Build and maintain strong relationships with key decision-makers and stakeholders in target organizations.
• Conduct product demonstrations and presentations to showcase the value and benefits of our software.
• Collaborate with the marketing team to create compelling sales materials and campaigns.
• Negotiate and close sales deals, ensuring customer satisfaction and long-term partnerships.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Provide feedback to the product development team based on client needs and market demands.
• Achieve and exceed sales targets and performance metrics.

Qualifications:

• Bachelor’s degree in business, Marketing, or a related field. MBA is a plus.
• Proven experience in business development, sales, or a similar role, preferably in the software or HR industry.
• Strong understanding of HR processes and technologies.
• Excellent communication, negotiation, and presentation skills.
• Demonstrated ability to build and maintain relationships with key stakeholders.
• Results-driven with a track record of meeting or exceeding sales targets.
• Self-motivated, proactive, and able to work independently.
• Proficient in CRM software and Microsoft Office Suite.

       

Job Summary & Purpose: A Billing/Account Receivable Officer is responsible for recovering money owed by customers to the organization. The credit function plays a vital role in the finance department to ensure that invoices are paid on time to assist the organization manage their cashflow. Responsibilities:

• Reporting to the Credit control supervisor, the Billing/Account Receivable Officer role will perform a wide range of duties and responsibilities. These may include, but are not limited to:
• Chasing up overdue payments via telephone and email and visits
• Invoicing
• Resolving customer accounting queries and issues
• Setting credit limits
• Reconciliation of payments to customer’s accounts
• Solve problems regarding incorrect payments.
• Identifying clients that exceeded credit limits for disconnection.
• Highlighting problem customers to senior management
• WHT recovery and follow up.

Requirements:

• HND / B.Sc. or equivalent in relevant discipline
• A minimum of 3 years cognate experience in similar role

 Skills & Attributes:

• The more common skills and attributes that are most needed for this role may include:
• Understanding of the end-to-end Accounts Receivable process
• Strong communication skills, both written and verbal
• Ability to build relationships with internal and external stakeholders, including Management
• Excellent organizational and time management skills
• Ability to prioritize and multitask
• High level of accuracy and attention to detail
• Tenacity and ability to have difficult conversations
• Willingness to escalate debt issues
• Intermediate computer software skills, including Excel and Accounting packages.

Main Duties: Marketing communication for public training • Identifying appropriate target audience for training programmes • Developing & administering mailing lists, e-mails & adverts • Following up with potential clients • Identifying in-house training opportunities, following up and involving subject matter experts accordingly • Identifying & following up e-learning opportunities • Providing support in the development of in-house training proposals Logistics Management • Coordinating logistics (venue, equipment, course materials, catering, etc) for internal & external training • Developing & maintaining a rich client database\

•  Developing & maintaining strong relationships with target clientele (persons in charge of training/HR & the end customer)

• Automated tracking of opportunities & client history • Automated mailing • Data mining Education Qualification: A good first degree Professional Qualification: IT professional certifications, Project management certifications, Experience: Previous experience in a similar role, and a minimum of 5 years of working experience REQUIRED COMPETENCIES • Demonstrable experience of working with clients in a business context supporting them in the use of learning technologies and blended learning, and comfortable advising on the use of technologies such as Learning Management Systems. • Sound understanding of good learning design and the management of learning, and the difference that great learning & development can make to a business. • Confident with customers, and confident working with senior stakeholders at a strategic level  

Job Purpose:  We are seeking a highly skilled and experienced AI Engineer to join our innovative team. As an AI Engineer with Generative AI expertise, you will play a pivotal role in developing and implementing cutting-edge Generative AI solutions that will revolutionize our products and services. You will collaborate closely with a team of engineers, scientists, and product managers to push the boundaries of Generative AI and drive business growth. Responsibilities:

• Develop and implement Generative AI models using deep learning frameworks like TensorFlow, PyTorch, or JAX
• Design and build Generative AI pipelines and infrastructure on cloud platforms such as AWS, Google Cloud, and Azure
• Conduct extensive data analysis and prepare high-quality data for Generative AI models
• Evaluate and refine Generative AI models to achieve optimal performance and accuracy
• Stay abreast of the latest Generative AI research and advancements
• Collaborate with cross-functional teams to integrate Generative AI solutions into our products and services
• Qualifications:

• Master's degree in computer science, Artificial Intelligence, or a related field
• 5+ years of hands-on experience in developing and implementing machine learnng models
• Demonstrated proficiency in deep learning frameworks, including TensorFlow, PyTorch, or JAX
• In-depth understanding of Generative AI techniques, such as generative adversarial networks (GANs), variational autoencoders (VAEs), and diffusion models
• Solid knowledge of cloud platforms like AWS, Google Cloud, or Azure for deploying and managing AIML solutions
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team in a fast-paced environment

       

Main Duties:

• Ensure accuracy, transparency, timeliness and compliance covering all Functional areas of General Ledger, Accounts Payable.
• Liaise with Bank and other department on related Finance & Accounts Issue. Control/Review of General ledgers and accuracy of daily work done.
• Preparation of Tax Clearance and Annual Return for Abuja, Ogun State. Preparation of Leave allowance & ensure they are paid in due time.
• Preparation of Payroll & supervision/conclusion of Overtime schedule.
• Review of Monthly income and ensure correctness for Management report. Resolve all Inventory/Accounting challenge faced at respective point of sales.
• Manage, Supervise and ensure respective task are done by the Accounts Officers. Liaise with External auditors and coordinate of annual audit report.
• Liaise and defend Tax queries on Tax Audit from FIRS & LIRS. Supervision of Pension and WHT preparation.
• Preparation of VAT payment monthly.
• Initiating payment transactions to Staff, Vendors via banking platforms. Posting of Bank Charges – Monthly.
• Any other job assigned by HOD/GM

Academic Qualification & Experience

• BSc/HND Accounting with a minimum of 8years work experience in a reputable organization.
• Membership of ICAN compulsory (preferably chartered).

Key Skills & Competencies:

• An analytical mind with a strategic ability.
• Good knowledge of financial software.
• Attention to detail & thoroughness.
• In-depth knowledge of corporate finance,
• Excellent organizational & leadership skills.
• Outstanding communication & interpersonal abilities.

     

Job Summary: We are seeking a visionary and highly experienced Chief Technical Officer (CTO) to lead our technology strategy, cybersecurity practice, and technical consulting operations. The ideal candidate will drive innovation, strengthen delivery excellence, and position the company as a leading cybersecurity solutions provider across Africa. Key Responsibilities:

• Lead the development and execution of the company’s technology and cybersecurity strategy.
• Oversee PCI DSS implementations, vulnerability assessments, penetration testing, and security architecture engagements.
• Drive innovation and develop new information security products, services, and sector offerings.
• Ensure delivery excellence across all consulting projects.
• Provide executive-level advisory to clients on enterprise architecture, cybersecurity governance, and IT risk management.
• Oversee compliance with ISO 27001, PCI DSS, Data Protection, and other regulatory standards.
• Lead, mentor, and grow high-performing technical and cybersecurity teams.
• Support business development by identifying opportunities and providing technical input for proposals.

Academic Qualification: Bachelor’s degree in computer science, Engineering, or related field; Master’s degree preferred. Professional Qualification: Professional certifications such as ISO 27001, ISO 22301, ISO 20000, CISSP, COBIT, CISM, CRISC, CEH, OSCP, ECSA, CHFI, PMP, or ITIL. Experience:  10+ years of progressive experience in cybersecurity, technical consulting, or enterprise architecture. Key Skills & Competencies:

• Strong technical expertise in cybersecurity architecture, security assessments, and compliance frameworks.
• Proven leadership skills with experience managing high-level technical teams and large-scale cybersecurity projects.
• Excellent communication, strategic thinking, and stakeholder management abilities.

 

Job Objectives: The Electrical Sales Engineer will be responsible for all Outdoor Electrical Sales and Quotations, along with following up and after sale service. Your major focus will be on growing the business by calling on and attending to an existing account base as well as developing new accounts in the electrical sales industry. Your performance will be measured by new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success Job Responsibilities:

• Searching for new clients, responding to inquiries and processing orders.
• Contacting current customers and advise them on new products for potential up-selling.
• Successfully match customer requirements to proposed sales
• Negotiating and closing sales.
• Coordinating sales projects
• Preparing reports for the branch manager
• Meeting sales targets
• Recording and maintaining client contact data
• Maintaining knowledge base on current products and learning about new products.
• Providing product information, pricing quotations and follow-up on quotes.
• Offering technical expertise on products to customers.
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Liaising with other members of the sales team and other technical experts.
• Maintain and develop existing and new customers, working with Sales Managers, Customer Services Managers and Project Managers to assess customer satisfaction on all project completed and future sales opportunities, including pre-order design reviews.
• Responsibility for maintaining excellent levels of customer satisfaction and for meeting KPI’s
• Minimize Company’s exposure to liabilities
• To ensure that all applicable Company Standing Instructions, including safety, are personally complied with.
• To advise on training requirements as required.
• Comply with Health, Safety and Environmental policies, procedures and with compliance audits
• The job description is not to be regarded as exclusive or exhaustive and you may be required to undertake various duties as may reasonably and lawfully be required of you by the Company.
• All employees have a legal duty to take reasonable care for the health, safety, and environment of themselves and of others who may be affected by their acts or omissions at work and to observe and follow the relevant systems, rules, and methods of working

Education/ Professional Qualification:

• Bachelor’s degree in electrical engineering or a relevant discipline.
• 3 to 5 years of solid experience in Sales or business.
• Good technical experience in Electrical Low Voltage Products.
• Extensive Knowledge of the local market
• An established network with the stakeholders (consulting engineers, partners, contractors, utilities, end-users and developers).
• Excellent verbal and written communications skills.
• Excellent Organizations and planning skills.
• Excellent computer skills Microsoft office suite ….
• Proven ability to learn quickly and work effectively in a fast-paced work environment

Experience: Minimum of 3-5 years’ experience  Key Performance Area: Financial: Meeting sales and other targets as outlined by the manager Internal Process: Quality Assurance, SLA Compliance (%) Customer: Market Share, Customer satisfaction feedback, % Repeat business    Learning & Growth: Strengthen capability, Staff engagement Key Skills & Competencies:  Functional/ Technical:                             

• Sales Planning & Management
• Business Development
• Commercial Awareness
• Client Management
• Project management
• Sales mastery

Behavioural:

• Ability to learn and understand new tools and concepts quickly.
• Good working ethics
• Ability to show proactive attitude and collaborative team player
• Openness to share knowledge and experience
• Offer advice and proposes solutions when risk / opportunities arise
• Leadership skills.
• Good planning and organization skills.
• Good level of verbal and written communication skills.
• Good oral and written communication skills
• Strong influencing skills

Working Condition:

• Normal office environment
• Working Long Hours
• Frequent Travelling
• Frequent interaction with External Stakeholders

  I  

Job Summary & Purpose: Responsible for controlling operational losses, environmental concerns, occupational health problems, work related injuries and accidents. Help to plan, implement, monitor and review protective and preventative safety measures. Ensure compliance with all the company’s safety and environment policies and Nigerian safety and environmental laws and regulations. Job Responsibilities:

• Ensure compliance with safety guidelines by staff, visitors, contractors and suppliers
• Develop and execute programs to achieve EMS & OHS objectives and provide advice on trends and indicators.
• Liaise with regulatory authorities to keep abreast of regulatory updates and industry best practice.
• Conduct routine drills to test Emergency preparedness for all likely emergency scenarios
• Monitor and inspect fire facilities and ensure reliability in event of fire emergency.
• Facilitate internal audits of the environment & safety management systems.
• Ensure first Aid replaceable kits are up to date, available and accessible.
• Provide and maintain Walk ways and ensure that vehicle and Pedestrian walkways are not obstructed.
• Provide Timely logging of incidents and ensure closure in the accident data Database.
• Conduct environment & safety inspections of material handling equipment.
• Ensure safe warehouse stacking of materials and finished products.
• Inspect all modifications and installation plant and equipment before commissioning.
• Ensure waste are recycled, segregated, sorted and disposed in compliance with relevant environmental legislations.
• Develop, implement and maintain an Environment & Safety Management System on EMS 14001 and OHSMS 45001 Standards.
• Prioritise and provide advice in a timely manner on EMS & OHSMS 45001 implementation.
• Develop and facilitate the Plant’s Health and Safety program in line with SHE Blue.
• Monitor pest control and fumigation as and when due
• Review all safety policies and procedures to align with relevant organization and industrial regulations.
• Provide on the performance of the OHSMS and EMS to the top management.
• Ensuring the OHS and EMS conforms to the requirement of ISO 45001 and ISO 14001
• Investigate all accidents and damage to Plant property, identify root causes and recommend action to prevent re-occurrence.
• Ensure timely and accurate submission of EHS & OHS reports to respective authorities

EMS & OHSMS Responsibilities

• Represent your department on ISO related operations/activities
• Coordinate ISO 14001:2015 and OHSMS 45001:2018 documentation, implementation & audit related activities in the department
• Disseminate information on ISO 14001:2015, Environmental Management System and OHSMS 45001:2018 implementation to other staff in the department as discussed and agreed by Top Management
• Identify EMS and OHSMS improvement issues in the department and bring up such for the attention of your HOD.
• Coordinate EMS and OHSMS audit functions such as audit planning, execution, reporting and follow up.
• Coordinate EMS and OHSMS training and general awareness of departmental staff on Environmental Management System and Occupational Health and Safety Management Systems awareness issues, audit, implementation and process improvements processes.

Academic Qualification: Minimum of HND or equivalent in relevant discipline

• NISP or any related professional qualification is mandatory.

Experience: Minimum 8 years relevant experience, preferably within the manufacturing industry. Knowledge & Experience:

• Occupational Health and Safety laws (e.g., OSHA, ISO 45001, NEBOSH, local regulations)
• Environmental regulations & compliance (e.g., ISO 14001, waste management, pollution control
• Industrial hygiene principles- exposure assessment, noise, ergonomics, chemical safety
• Risk assessment & hazard analysis (JSA, HAZID, FMEA, Bowtie)
• Emergency preparedness & response planning
• Process safety management (PSM) and machine safety standards
• National Fire Protection Agency regulations
• Incident investigation & root cause analysis (RCA)
• Energy conservation, water management, waste minimization.

Skills:

• Ability to interpret data and identify trends in safety performance (TRIR, LTAR, Near-miss analysis)
• Critical thinking to evaluate risks and prioritize actions
• Root cause analysis and corrective action development
• Continuous improvement mindset using leading indicators to prevent incidents

Leadership & People Management

• Influence without authority: Guiding teams, contractors, and senior leaders toward safe behavior
• Coaching and mentoring safety culture across all levels.
• Team leadership: managing cross-functional teams.
• Engagement and motivation: creating awareness campaigns that change behavior.

        I            

Main Duties:

• Preparation of the Company’s Financial Accounts
• Analyzing and interpreting Financial reports
• Preparation of periodical Reports viz: Weekly/Monthly/Quarterly/Annual Financial Reports
• Monitoring satellite Clinics financials
• Management of company's treasury
• Attending /following up with Clients
• Liaison with Government Agents for purposes of PAYE/Pensions and other statutory obligations
• Budget preparation and periodical Evaluations
• Preparation of Payroll
• Meeting with Bankers & Consultants
• Preparation & Remittance of Company’s statutory obligations such as: Pension, PAYE, Income Tax & other Dues.
• Preparation/Posting of Journals: Accruals and Prepayments
• Creditor’s administration
• Raising / posting cheques
• Posting of Income & Expenses
• Updating of Ledgers
• Preparation of payment vouchers
• Bank Reconciliation
• Confirmation of payments
• General Supervision of the Accounts Department

Academic Qualification & Experience

• BSc/HND Accounting with a minimum of 5 -7 years work experience in a reputable organization.
• Membership of ICAN compulsory (preferably chartered).

Key Skills & Competencies:

• An analytical mind with a strategic ability.
• Good knowledge of financial software.
• Attention to detail & thoroughness.
• In-depth knowledge of corporate finance,
• Excellent organizational & leadership skills.
• Outstanding communication & interpersonal abilities.

 

RESPONSIBILITIES Operational Responsibilities:

• Daily follow up calls on registered clients and phone-in clients.
• Dispensing of drugs with instructions to the clients and subsequent drug balancing.
• Discharging and dispensing drugs to clients.
• Scheduling of appointment for clients.
• Carry out scan procedures.
• Needle pricking demonstration to clients
• Ensure dosage and protocols are written and sent to MD as appropriate.
• Donor recruitment and management.
• Ensure nurses work allocation is done weekly and same adhered to.
• Supervise the Nurses aids.
• Liaise with CLO in charge of Endoscopy for booking and counselling sessions.

Strategic Responsibilities

• Coordinate the housekeepers and Nursing Aid Units.
• Coordinate all training related to Nursing activities.
• Organizing the Monthly IVF and U Forum and understanding infertility.
• Management of Endoscopy instruments and Drugs.
• Scheduling and monitoring clients for treatment.
• Work alongside the CLO’s on follow up and ensure nurses also comply.
• Oversee activities at the Nursing station and Clinic Table.
• Review and approve all requisition.
• Monitor Endoscopy procedures and report any theatre incidence to MD and CM for immediate action.
• Coordinate nursing activities of the Outstation Clinic.

Educational Qualification: B.Sc. in Nursing or its equivalent Professional Qualification:  Registered Nurse or Midwife, Obstetrics and Gynaecology Work Experience:  Minimum of 4 years’ work experience in a care provision and service-related role Technical Competencies:

• Medical and Surgical care
• Obstetric and gynaecological care
• Knowledge of medical software
• Pre-operative and Post-Operative care

Managerial Competencies

• Pro-activeness and alertness
• Teamwork
• Creativity
• Integrity
• Problem Analysis
• Process Improvement

Behavioural Competencies

• High Energy Level
• Good verbal and written communication
• Strong etiquette and empathy
• Good leadership and motivational skill
• Honesty
• Customer Orientation
• Attention to details
• Strong organizational skills, confident, friendly & approachable

   

RESPONSIBILITIES Operational Responsibilities:

• Daily cleaning and maintenance of the embryology lab.
• Daily cleaning of the andrology and serology work bench.
• Preparation of Dishes 24 hours before treatment.
• Pre egg pickup preparation.
• Taking temperature readings, CO2 readings and VOC (volatile organic compound) level.
• Carrying out routine serology tests and seminal fluid analysis.
• Documentation of serology and Seminal fluid analysis results.
• Presentation of laboratory weekly and monthly activities.
• Preparation and dispatch of treatment summary after embryo transfer.
• Taking weekly and monthly stock of all consumables, and sending the reports appropriately.
• Daily preparation of results and dispatch to the front desk.
• Sperm Preparation for treatment.
• Carrying out assisted reproductive procedures: ICSI, IMSI, PICSI and LAH
• Carrying out Vitrification and thawing of embryos.
• Taking of embryo Biopsy and tubing.
• Assisting in sending samples for Genetic Screening.
• Vitrification and thawing of Oocytes & Embryos

Strategic Responsibilities

• To keep abreast of current developments in the field of embryology by attendance at conferences/ workshops and journal review, to make suggestions for new treatment types/ methods/ systems.
• To help project the image of the clinic in professional and patient communities
• Invest in learning and growth, making it a priority to improve employee competences, promote use of technology and motivate employees to be accountable individuals standing up for integrity.
• To ensure that information to colleagues, patients, and the general public is accurate and appropriate within the area of responsibility.

Educational Qualification BSc. (minimum of 2nd Class Upper) in biological science Professional Qualification:  Added advantage Work Experience:  Minimum of 3 years’ relevant work experience Technical Competencies:

• Proficient in laboratory.
• Excellent knowledge of the IVF techniques.

Managerial Competencies

• Pro-activeness and alertness
• Teamwork
• Creativity
• Integrity
• Problem Analysis
• Process Improvement

Behavioural Competencies

• High Energy Level
• Good verbal and written communication
• Good leadership and motivational skill
• Honesty
• Customer Orientation
• Attention to details
• Strong organizational skills, confident, friendly & approachable

I  

Role objectives: Conducts focused educational/training needs assessments within specified targeted audience; designs, develops, delivers, and evaluates a range of responsive medical educational training programs within defined fields of expertise to build and increase knowledge capacity, provide standardization across all areas thereby closing and addressing all identified gaps. Responsibilities:

• Create ideas that can be used across various platforms to support campaigns.
• Delivers group and individual instruction and training covering a range of technical, operational, and/or management areas in a specified field.
• Develops training curricula and/or recommends or utilizes vendor programs that meet instructional goals and objectives.
• Formulates training outlines and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
• Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works, you-tube videos, medical videos to aid training.
• Coordinates or performs administrative functions necessary to deliver and document training programs.
• Evaluates effectiveness of training and development programs and utilizes relevant evaluation data to revise or recommend changes in instructional objectives and methods.
• Assists in analysing and assessing training and development needs for individuals, communities, patients or High net-worth Individuals.
• May review instructor performance and recommend improvements to program content and/or instructor presentation methods; may recruit, select, and train instructors.
• May lead, guide, and train employees, interns, and/or volunteers performing related work; may participate in the recruitment of volunteers, as appropriate to the area of operation.

Performs miscellaneous job-related duties as assigned. Qualification and Experience Required:

• Bachelor’s degree
• A minimum of 5-7 years’ Health education, Medical Administration, Medical Outreach, Medical Workshops, Seminars.
• A solid understanding of design, copy and web practises.
• Brilliant interpersonal and communication skills.
• Have in-depth knowledge of Medical training, Models, Topics, Apparatus
• Must be a creative and strategic thinker.

Competencies and Skills Required:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Teaching and facilitation skills.
• Ability to determine training objectives.
• Organizing and coordinating skills.
• Ability to design, develop, implement, and evaluate training plans, curricula, and methodology.
• Skill in preparing instructional aids and plans.
• The confidence to share and present ideas internally and externally.
• Motivation and the desire to execute every job to the highest standard.
• The ability to deliver campaigns that generate results.
• Excellent written and verbal communication skills.
• Implementation and facilitation of technical, operational, and/or specialty training events and programs;
• designing and developing responsive programs and initiatives

     

Job Objectives: A service manager manages the service department team and handles customer service interactions, reports, and repairs. The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers. Job Responsibilities (part but not limited to):

• To achieve the highest possible level of customer satisfaction by providing consistent and efficient maintenance and repair services to the vehicles distributed by the company
• Organize and supervise the activities of all allocated workshop staff in a safe and efficient manner in line with company policy and procedures.
• Ensure that all repair and service work performed in the Service Department is done in an efficient and correct manner in line with manufacturers’ and company policy and procedures
• Monitor and improve productive staff efficiency and workmanship sales to a minimum of 80% of available hours.
• Supervise and monitor the allocation of work to ensure that there are appropriate staff members with sufficient experience and technical ability.
• Propose, implement and monitor service procedures to improve the quality of repairs and servicing.
• Implement and maintain the Company’s Group operational practices as defined by management and company policy.
• Ensure the correct use of all communication equipment and manufacturers’ information by all Workshop staff.
• Ensure that all service and repair related literature and information are accurate and distributed to the Service Dept. Staff.
• Complete and submit reports and analysis to management, manufacturers and suppliers in an accurate and timely manner.
• Recommend improvements in facilities, equipment and procedures within the Service Department.
• Handle customer service queries and complaints in a timely and efficient manner.
• Propose and implement marketing strategy in conjunction with the Parts Officer and Aftersales Manager of branches to increase service department sales.
• Regularly meet with the Parts Officer to assess and resolve parts and service-related issues, with minutes and action plan formally documented.
• Monitor and ensure that service department staff request the correct parts at all times.
• Supervise and monitor locally purchased goods and services ensuring that price and quality are in accordance with the company policy and standards.
• Promote and maintain a safe and clean working environment within the Service Department.
• Ensure all equipment and tools are used correctly, maintained and accounted for at all times.
• Ensure that all staff within the department adheres to company policies and procedures at all times.
• Train service staff to use tools, equipment, manufacturer’s manual and specification etc.
• Assess and recommend staff departmental training needs and requirements.
• Always implement ANZEN and KAIZEN principles.
• Perform any other job-related duties that may be assigned by his/her direct manager

  Requirements:

• BSc/HND in Mechanical Engineering or related studies
• Between 6 -10 years relevant work experience in the Automotive Industry is Essential
• Supervisory/Managerial experience in the Workshop/Aftersales Dept. in the Automotive industry is Essential
• Strong mentoring, coaching and people management skills

Key Skills & Competencies:

• Excellent communication & interpersonal skills
• Ability to lead and manage a team
• Appreciable sales and financial skills
• Comfortable with use of MS Office Packages (Excel and Power-Point)
• Good organizing ability
• Possess strong organizational and time management skills
• Comfortable with use MS Office Packages (Excel and Power-Point)
• Sales and target driven individual with high energy and high levels of perseverance; works towards both individual and team goals
• Compliance and ethics-oriented attitude