Archives: Jobs

Role Overview We are looking for a creative and data-driven Social Media Executive to manage and grow our online presence across key platforms. The ideal candidate will be responsible for developing engaging content, increasing brand awareness, driving user engagement, and supporting marketing campaigns aligned with business goals. Key Responsibilities • Develop, plan, and execute social media strategies across platforms (Instagram, LinkedIn, Twitter/X, TikTok, Facebook) • Create and publish high-quality, engaging content (graphics, videos, captions, reels, etc.) • Cover all company’s events and invited events • Manage daily social media activities including posting, scheduling, and community engagement • Monitor trends, hashtags, and competitor activities to optimize content performance • Analyze social media metrics and generate performance reports with actionable insights • Collaborate with design, product, and marketing teams to align campaigns with brand messaging • Run paid social media campaigns and track ROI • Manage influencer partnerships and collaborations where necessary • Maintain brand voice and consistency across all digital channels • Requirements • Bachelor’s degree in marketing, Communications, or related field (or equivalent experience) • 2–4 years’ experience managing social media accounts (preferably in EdTech, Tech, or Startups) • Strong content creation skills (copywriting, basic design, short-form video) • Familiarity with tools like Hootsuite, Buffer, Sprout Social, Canva, Meta Business Suite • Knowledge of social media analytics and performance tracking •Vacancy!! Job Title: Social Media Executive Location: Lagos (Hybrid) Employment Type: Full-Time Role Overview We are looking for a creative and data-driven Social Media Executive to manage and grow our online presence across key platforms. The ideal candidate will be responsible for developing engaging content, increasing brand awareness, driving user engagement, and supporting marketing campaigns aligned with business goals. Key Responsibilities • Develop, plan, and execute social media strategies across platforms (Instagram, LinkedIn, Twitter/X, TikTok, Facebook) • Create and publish high-quality, engaging content (graphics, videos, captions, reels, etc.) • Cover all company’s events and invited events • Manage daily social media activities including posting, scheduling, and community engagement • Monitor trends, hashtags, and competitor activities to optimize content performance • Analyze social media metrics and generate performance reports with actionable insights • Collaborate with design, product, and marketing teams to align campaigns with brand messaging • Run paid social media campaigns and track ROI • Manage influencer partnerships and collaborations where necessary • Maintain brand voice and consistency across all digital channels • Requirements • Bachelor’s degree in marketing, Communications, or related field (or equivalent experience) • 2–4 years’ experience managing social media accounts (preferably in EdTech, Tech, or Startups) • Strong content creation skills (copywriting, basic design, short-form video) • Familiarity with tools like Hootsuite, Buffer, Sprout Social, Canva, Meta Business Suite • Knowledge of social media analytics and performance tracking • Understanding of digital marketing and audience growth strategies • Excellent communication and storytelling skills • Ability to work independently and meet deadlines Preferred Qualifications • Experience in EdTech or youth-focused platforms • Basic knowledge of SEO and content marketing • Experience running ads on Meta, LinkedIn, or TikTok • Understanding of AI tools for content creation (a plus) Key Performance Indicators (KPIs) • Growth in followers and engagement rate • Website traffic from social media • Lead generation / sign-ups • Content performance (reach, impressions, shares) • Campaign ROI What We Offer • Opportunity to work on a fast-growing EdTech platform • Creative and collaborative work environment • Career growth and leadership opportunities • Flexible working arrangements

Job Purpose:To oversee and drive the growth, visibility, and profitability of the High-Intensity Focused Ultrasound (HIFU) brand within the fertility clinic - Fibroid Care Centre. The role focuses on strategic marketing, patient education, referral engagement, and service optimization to position HIFU as a leading non-invasive treatment solution in Nigeria. Key Responsibilities: Brand Strategy and Growth

• Develop and execute strategic marketing plans to drive awareness and uptake of HIFU services.
• Identify and analyze market trends, patient demographics, and competitive positioning.
• Collaborate with management to set monthly, quarterly, and annual brand targets.
• Develop referral programs with partner hospitals, gynecologists, and fertility specialists.
• Organise and give at least one presentation at a church, mosque or similar organization monthly.
• Organise and give at least one presentation to any relevant professional body, organization or association with a minimum of 20 attendees monthly.
• Get FCC enrolled with at least one HMO per quarter.
• Get a minimum of 2 client testimonials monthly.
• Execute a minimum of 2 presentations outside Lagos State per quarter.
• Assist in hiring field officers, training the field marketers, and supervising them to ensure they work efficiently and effectively.
• Increase the conversion rate of registration to treatment.

Marketing and Communication

• Create patient-focused communication campaigns highlighting the benefits of HIFU.
• Manage social media, digital content, and promotional materials for HIFU services.
• Coordinate brand presence at health fairs, conferences, and community medical outreaches.
• Work closely with the BDU agency team to ensure consistent brand messaging.

Operations and Service Delivery

• Monitor patient experience and feedback to improve service delivery.
• Ensure operational readiness (equipment, staff scheduling, and materials) for all HIFU sessions.
• Track leads, consultations, and conversion metrics through CRM systems.

Business Performance and Reporting

• Analyze financial performance and patient conversion reports.
• Prepare performance dashboards (enquiries, consultations, treatments, etc).
• Recommend strategies for improving efficiency and profitability.

Team Development and Collaboration

• Supervise and train HIFU marketing staff and client service officers.
• Encourage innovation and continuous improvement in HIFU operations.

Qualifications

• Education: Bachelor’s degree in marketing, Business, Communications, or a related field (Master’s/MBA is highly preferred).
• Experience: A minimum of 3–5+ years of experience in brand management, product management, or marketing.
• Industry Focus: Proven experience in healthcare, medical devices, aesthetics, or premium wellness sectors.

Requirements

• Clinical Understanding: Solid understanding of medical aesthetic devices, skin physiology, and non-invasive treatments.
• Analytical Skills: Strong analytical skills to analyze market trends and financial data (P&L management experience preferred).
• Communication: Exceptional written and verbal communication skills for creating marketing content and presenting to medical professionals.
• Tools/Tech: Proficiency with CRM software (e.g., Salesforce, HubSpot), Microsoft Office Suite (PowerPoint, Excel), and social media monitoring tools.
• Project Management: Ability to manage multiple projects simultaneously, working under tight deadlines in a fast-paced environment.

Desired Competencies

• Strong strategic thinking and creative problem-solving capabilities.
• Proactive individual with a strong passion for the health and wellness space.

Working Hours: The role requires work from Monday to Saturday, with Saturday being a half-day. All Public Holidays will also be observed as half-day working days.          

Role Purpose:The Head of HR, Admin & Operations is responsible for building and managing the internal backbone of the organization. This includes overseeing human resources, administrative systems, financial governance (through the Finance Officer), and overall operational efficiency. The goal is to ensure structure, accountability, compliance, and operational excellence as the organization scales. Core Responsibilities

• Human Resources Leadership
• Develop and implement HR strategy aligned with business growth
• Oversee recruitment, onboarding, and workforce planning
• Design performance management systems (KPIs, appraisals)
• Establish employee policies and compliance standards
• Manage staff welfare, engagement, and disciplinary processes
• Oversee payroll (with Finance Officer)

Operations Management

• Develop Standard Operating Procedures (SOPs) across departments
• Coordinate operations across Learning, Sales, Partnerships, and Finance
• Ensure efficient scheduling of programs and events
• Monitor service delivery standards and operational risks
• Implement internal reporting frameworks

Financial Oversight

• Oversee budgeting and cost control
• Review financial reports and cash flow
• Monitor program profitability and expenditure
• Ensure audit readiness and compliance
• Support financial planning and forecasting

Administrative Oversight

• Supervise Administrative Officer
• Oversee facility management
• Manage procurement and vendors
• Ensure proper documentation and record-keeping

Governance & Compliance

• Implement governance controls
• Ensure statutory and regulatory compliance
• Develop risk management frameworks
• Maintain contract documentation

KPIs

• Staff retention & performance improvement
• Operational efficiency
• Budget adherence & cost control
• Payroll accuracy
• Compliance & audit readiness
• SOP implementation rate

Qualifications & Experience

• Bachelor’s degree in HR, Business Administration, Finance, or related field
• 8–10+ years’ experience in HR & operations leadership
• Experience managing finance and admin teams
• Strong knowledge of Nigerian labor laws
• Strong financial and operational management skills

Preferred:

• MBA or HR certification
• Experience in EdTech or education sector

Core Competencies

• Leadership & organizational design
• Financial literacy
• Process optimization
• Risk management
• Decision-making & accountability

     

Role Purpose:The Finance Officer is responsible for managing financial transactions, reporting, budgeting support, and compliance to ensure financial discipline and sustainability. Core Responsibilities Financial Management

• Prepare monthly financial statements
• Manage accounts payable and receivable
• Track revenue (B2B and B2C)
• Reconcile bank statements
• Process payroll with HR

Budgeting & Cost Control

• Support annual budgeting
• Monitor departmental spending
• Track profitability by program/school
• Identify cost-saving opportunities

Financial Reporting

• Prepare monthly and quarterly reports
• Develop revenue dashboards
• Provide cash flow forecasts
• Support decision-making with insights

Compliance & Audit

• Ensure tax compliance and statutory filings
• Maintain audit-ready financial records
• Support external audits

 KPIs

• Timely and accurate financial reporting
• Budget variance control
• Cash flow stability
• Payroll accuracy
• Audit compliance

 Qualifications

• Bachelor’s degree in accounting or finance
• 3–6+ years’ experience
• Strong accounting knowledge
• Proficiency in accounting software & Excel
• Understanding of Nigerian tax regulations

Preferred: ACA / ACCA (or in progress) Core Competencies

• Attention to detail
• Financial analysis
• Integrity and confidentiality
• Strong reporting skills

     

Job SummaryThe Client Liaison officer serves as the primary point of contact between the hospital and its clients (patients, families, corporate partners). This role ensures seamless communication, excellent patient experience, and resolution of concerns while coordinating with internal departments to deliver high-quality care and services. Key Responsibilities

• Client Engagement & Relationship Management
• Serve as the go-to contact for patient inquiries, feedback, and complaints.
• Build and maintain strong relationships with patients, families, and corporate clients.
• Proactively check in on VIP or high-priority clients during their hospital journey.
• Service Coordination
• Collaborate with medical, nursing, billing, and support teams to ensure smooth service delivery.
• Facilitate pre-admission and discharge processes for patients.
• Assist with appointment scheduling, referral management, and follow-up services.

Complaint & Feedback Management

• Receive, document, and respond to patient and client complaints in a timely, empathetic, and professional manner.
• Track recurring issues and work with internal teams for resolution and process improvement.
• Prepare reports on feedback trends and recommend service upgrades.

 Communication & Education

• Clearly explain hospital policies, procedures, and treatment options to clients.
• Coordinate and communicate special service packages or medical programs.
• Act as a liaison between the hospital and insurance companies or HMOs when needed.

Reporting & Administration

• Maintain updated records of all client interactions and resolutions.
• Generate weekly/monthly reports on client engagement, satisfaction metrics, and unresolved cases.
• Ensure strict confidentiality of patient information.

Key Requirements Education: Bachelor’s degree in business administration, Healthcare Management, Public Relations, or related field. Experience: 5–7 years’ experience in client relations or customer service, preferably in a healthcare environment. Skills:

• Strong interpersonal and emotional intelligence skills
• Excellent verbal and written communication
• Conflict resolution and negotiation skills
• Proficient in Microsoft Office Suite or CRM software
• Understanding of hospital workflow and medical terminology (an advantage)

Personal Qualities

• Empathetic and patient-focused
• Well-organized and detail-oriented
• Discreet, with strong ethics and respect for confidentiality
• Able to manage multiple clients/issues at once
• A proactive problem solver

Performance Indicators (KPIs)

• Patient satisfaction scores
• Complaint resolution time
• Number of unresolved issues
• Repeat client or referral rate
• Timeliness of client reporting

Working Hours: The role requires work from Monday to Saturday, with Saturday being a half-day. All Public Holidays will also be observed as half-day working days.  

ob Summary & Purpose: The Accounts Receivable Officer is responsible for managing incoming payments, ensuring timely collection of outstanding invoices, and maintaining accurate financial records. The role supports the organization’s cash flow by monitoring receivables, reconciling accounts, and following up on overdue payments. Responsibilities:

• Monitoring and posting of daily client vending transactions, as well as Monthly reconciliation of the client’s account.
• Invoicing of the clients on prepaid and postpaid meters, as well as other maintenance services, and follow-up on their outstanding payments.
• Monthly preparation of Bank Reconciliations accounts.
• Management and documentation of Petty Cash for administrative operations.
• Management and Monitoring of operational
• Invoicing for rental services, Generator maintenance, and assistance with IPP invoicing.
• Posting of JVs (invoices) for supplier payments.
• Posting and tracking of all diesel expenses and the logistics department.

Requirements: 

• HND / B.Sc. or equivalent in relevant discipline
• A minimum of 3 years cognate experience in similar role

 Skills & Attributes: 

• Understanding of the end-to-end Accounts Receivable process
• Strong communication skills, both written and verbal
• Ability to build relationships with internal and external stakeholders, including Management
• Excellent organizational and time management skills
• Ability to prioritize and multitask
• High level of accuracy and attention to detail
• Tenacity and ability to have difficult conversations
• Willingness to escalate debt issues
• Intermediate computer software skills, including Excel and Accounting packages.

Benefits include:

• Pension
• HMO covers 1 single
• HMO covers Self and 2 Married

       

Industry: Fintech Key Impact: Drives organizational culture, talent acquisition, retention, and compliance in a highly regulated financial sector. Core Responsibilities Strategic HR Leadership

• Passionately acting as an advocate for innovation, challenging traditional thinking
• Develop and implement HR strategies aligned with investment banking goals
• Partner with executives to shape workforce planning and succession strategies

Talent Management

• Oversee recruitment of top-tier investment banking professionals
• Lead performance management systems tailored to high-pressure finance roles

Employee Relations

• Foster a culture of collaboration, resilience, and ethical conduct
• Manage conflict resolution and employee engagement initiatives

Compensation & Benefits

• Design competitive compensation packages to attract and retain talent
• Ensure compliance with financial industry pay regulations

Compliance & Risk Management

• Ensure HR policies meet legal and regulatory standards (labor laws, financial regulations)
• Oversee audits and reporting for HR-related compliance

Learning & Development

• Implement leadership development programs for the workforce
• Promote continuous learning in areas like risk management and client relations

Key Skills & Qualifications Education & Experience

• 10+ years in HR leadership, preferably within financial services or a related sector
• Bachelor’s/Master’s degree in HR, Business Administration, or a related field

Key Skills

• Strong knowledge of labor laws and financial regulations
• Expertise in talent acquisition for niche financial roles
• Ability to thrive in high-pressure, performance-driven environments
• Excellent communication and negotiation skills

     

Job Brief: We are looking for an experienced Facilities Manager to oversee all building-related activities. You will be responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well-functioning. Responsibilities:

• Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments
• Manage the upkeep of equipment and supplies to meet health and safety standards
• Inspect buildings’ structures to determine the need for repairs or renovations
• Review utilities consumption and strive to minimize costs
• Supervise all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors
• Control activities like parking space allocation, waste disposal, building security etc.
• Allocate office space according to needs
• Handle insurance plans and service contracts
• Keep financial and non-financial records
• Perform analysis and forecasting
• Ensure all building facilities adhere to proper safety standards and cleaning procedures
• Keep building and all facilities up to code and accurately follow maintenance protocol

Requirements &Skills:

• Proven experience as facilities manager or relevant position
• Well-versed in technical/engineering operations and facilities management best practices
• The ideal candidates must have the power/HVAC experience but our major need lies in the laboratory equipment maintenance.
• Knowledge of basic accounting and finance principles
• Excellent verbal and written communication skills
• Excellent organizational and leadership skills
• Good analytical/critical thinking

Working Hours: The role requires work from Monday to Saturday, with Saturday being a half-day. All Public Holidays will also be observed as half-day working days.        

The Enterprise Account Manager is responsible for developing and managing strategic enterprise accounts, driving revenue growth, strengthening executive relationships, and positioning the organization as a trusted technology partner. The role requires a consultative, solution-led sales approach focused on long-term value creation, customer retention, and expansion within assigned enterprise portfolios. Key Responsibilities Strategic Account Management

• Own and manage a portfolio of enterprise and high-value strategic accounts.
• Develop and execute comprehensive account plans aligned with revenue and growth targets.
• Establish multi-level relationships within client organisations, including C-suite and senior executives.
• Serve as the primary point of contact and trusted advisor to key stakeholders.

Revenue Growth & Target Achievement

• Drive new revenue acquisition, cross-selling, and upselling within assigned accounts.
• Achieve and exceed annual and quarterly sales targets.
• Identify whitespace opportunities across business units and solution lines.
• Lead complex, multi-stakeholder deal cycles from opportunity identification to closure.

Business Development & Market Expansion

• Leverage industry networks and sector expertise to develop new enterprise opportunities.
• Engage high-level decision-makers through strategic presentations and solution workshops.
• Prospect and penetrate new verticals where relevant.

Client Engagement & Value Delivery

• Understand client business objectives and align technology solutions accordingly.
• Collaborate with presales, technical, and delivery teams to ensure solution alignment and execution.
• Manage escalations and ensure high levels of client satisfaction.
• Support contract renewals and long-term retention strategies.

Forecasting & Reporting

• Maintain accurate pipeline management and sales forecasting.
• Track and report key account metrics, including revenue performance and growth projections.
• Prepare executive-level account status reports and strategic updates.

Cross-Functional Collaboration

• Work closely with Marketing, Presales, Customer Success, and Delivery teams to drive integrated account strategies.
• Participate in territory planning and strategic go-to-market initiatives.

Competency & Experience Requirements:

• 7–10+ years of proven experience in enterprise sales, account management, or business development within a solution-selling or technology-driven organization.
• Demonstrated experience managing large, complex B2B accounts.
• Strong sector experience (e.g., Financial Services, Public Sector, Energy, Telecommunications, etc.).
• Pan-African or multi-regional exposure is an added advantage.
• Deep understanding of the Nigerian enterprise market and B2B technology sales landscape.
• Proven executive-level network within the Nigerian business community.
• Strong consultative and solution-based sales methodology.
• Experience managing long sales cycles and complex procurement environments.
• Strong negotiation, stakeholder management, and presentation skills.
• Familiarity with emerging technology trends and enterprise software solutions.
• Relevant product/vendor certifications (IBM, Oracle, Microsoft, etc.) are desirable.
• Ability to travel across regions as required.
• Target-driven with strong analytical and forecasting capabilities.

     

  About the Role We are seeking an experienced Solution Architect – Infrastructure to lead the design and architecture of enterprise-grade infrastructure solutions. In this role, you will act as the technical authority across the entire solution lifecycle—from qualifying opportunities and crafting architecture to guiding implementation. You will work closely with sales teams, delivery teams, and enterprise customers to architect scalable, resilient, and high-performance infrastructure solutions that drive digital transformation and business growth. This role is 100% focused on infrastructure architecture, covering data centres, cloud platforms, compute, storage, virtualization, and hybrid environments. Key Responsibilities Enterprise Solution Architecture

• Lead end-to-end architecture and design of enterprise infrastructure solutions aligned with customer business and technical requirements.
• Architect complex multi-technology solutions spanning compute, storage, networking, virtualization, and cloud platforms.
• Develop reference architectures and enterprise solution frameworks for key infrastructure platforms.
• Ensure solutions adhere to industry best practices, enterprise architecture standards, and regulatory requirements.
• Serve as the technical authority during major enterprise solution engagements.

Core Infrastructure Architecture Design and deliver enterprise solutions across the following domains: Data Centre Architecture

• Enterprise data centre design and modernization
• Infrastructure consolidation and optimization
• High availability and fault-tolerant architectures
• Disaster recovery and business continuity planning

Compute & Virtualization

• Enterprise server infrastructure (x86, RISC)
• Virtualization platforms (VMware, Hyper-V, KVM)
• Hyper-converged infrastructure (HCI)
• Container infrastructure and orchestration

Enterprise Storage

• SAN / NAS architectures (block, file, object)
• Storage performance optimization and tiering
• Software-defined storage
• Enterprise data lifecycle management

Backup & Disaster Recovery

• Enterprise backup architecture (Veeam, Commvault, NetBackup)
• Replication and disaster recovery frameworks
• Business continuity infrastructure
• RTO/RPO planning and design

Cloud & Hybrid Infrastructure

• Hybrid cloud architecture (AWS, Azure, Google Cloud)
• Cloud migration strategies (rehost, replatform, refactor)
• Multi-cloud infrastructure integration
• Infrastructure modernization and cloud-native adoption

Presales & Revenue Enablement

• Act as lead technical advisor during enterprise sales engagements.
• Translate customer business needs into innovative technical solutions.
• Support sales teams in opportunity qualification, technical positioning, and proposal development.
• Lead technical presentations, architecture workshops, and executive briefings.
• Conduct proof-of-concepts (POCs), solution demonstrations, and technical validations.

OEM & Technology Partner Collaboration

• Work closely with global technology vendors (Dell, HPE, VMware, NetApp, Cisco, Microsoft) to design optimized solutions.
• Maintain deep expertise across enterprise infrastructure technology ecosystems.
• Participate in vendor certification programs and technical enablement initiatives.
• Contribute to joint solution development with OEM partners.

Customer Advisory & Strategic Consulting

• Act as a trusted advisor to enterprise customers and executive stakeholders.
• Provide technology advisory services on infrastructure strategy and digital transformation.
• Conduct infrastructure maturity assessments, architecture reviews, and technology roadmap development.
• Support strategic accounts with long-term infrastructure planning and modernization initiatives.

Architecture Governance & Solution Assurance

• Ensure all proposed solutions align with enterprise architecture principles and standards.
• Provide technical oversight during solution implementation.
• Support project teams during deployment to ensure architectural integrity.
• Review and validate technical designs produced by engineering teams.

Technical Knowledge Leadership

• Maintain deep knowledge of emerging trends in data centre modernization, hybrid cloud, and infrastructure automation.
• Provide internal technical mentorship and knowledge sharing.
• Contribute to internal architecture standards, frameworks, and reusable solution templates.

Technical Expertise Required Infrastructure Platforms

• Enterprise servers (rack, blade, tower)
• Enterprise storage platforms (SAN, NAS, DAS, object)
• Data centre networking (LAN, SAN, spine-leaf)
• Virtualization platforms (server, desktop, network virtualization)
• Hyper-converged infrastructure (HCI)

Cloud Platforms

• Hybrid cloud infrastructure
• Public cloud IaaS and PaaS
• Enterprise cloud migration architectures
• Cloud-integrated infrastructure environments
• Infrastructure-as-Code (IaC) and automation frameworks (Terraform, Ansible, ARM templates, CloudFormation)

Qualifications & Experience Education

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.

Experience

• 10–15 years of enterprise IT experience.
• Minimum 5–7 years in infrastructure architecture roles.
• Proven track record designing and delivering large-scale enterprise infrastructure solutions.
• Experience working within system integrators, OEM vendors, or enterprise consulting organizations.
• Demonstrated success in presales and solution advisory capacities.

Preferred Certifications Infrastructure & Virtualization

• VMware Certified Professional (VCP) or higher
• Nutanix Certified Professional (NCP)
• Citrix Certified Professional

Storage & Data Centre

• Dell EMC Proven Professional (Storage or Data Centre)
• NetApp Certified Implementation Engineer (NCIE)
• Hitachi Vantara Qualified Professional

Cloud Certifications

• Microsoft Certified: Azure Solutions Architect Expert
• AWS Certified Solutions Architect – Professional
• Google Professional Cloud Architect

Converged Infrastructure

• Cisco Data Centre certifications (CCNA/CCNP Data Centre)
• HPE ASE – Server Solutions
• VMware Certified Design Expert (VCDX) – Advantageous

Key Competencies Architecture Leadership

• Enterprise architecture thinking
• Infrastructure solution architecture
• Technology strategy alignment
• Infrastructure roadmap development

Business & Commercial Skills

• Presales engagement and solution selling
• Technical solution positioning and differentiation
• Executive-level communication and presentation
• Commercial acumen and proposal development

Technical Expertise

• Data centre architecture and modernization
• Hybrid and multi-cloud infrastructure
• Enterprise compute, storage, and virtualization
• Backup, recovery, and business continuity
• Infrastructure automation and orchestration

Leadership Skills

• Stakeholder engagement and management
• Technical mentorship and team development
• Cross-functional collaboration
• Strategic advisory capabilities

Success Metrics Performance in this role will be measured by:

• Solution Quality:Scalability, resilience, and architectural excellence of designed solutions.
• Commercial Impact:Technical win-rate on strategic opportunities.
• Customer Satisfaction:Credibility and trust established with enterprise clients.
• Revenue Contribution:Effective support of sales teams in closing infrastructure deals.
• Standards Adoption:Development and implementation of architecture standards and frameworks.
• Project Success:Successful delivery of enterprise technology transformation projects.
• Knowledge Contribution:Internal mentorship and creation of intellectual property.

   

Key Responsibilities & Criteria Revenue & Target Achievement

• Drive the team to consistently achieve and exceed monthly, quarterly, and annual sales targets.
• Monitor pipeline performance, conversion rates, and revenue growth.

Team Leadership & Performance Management

• Supervise, mentor, and coach Sales Executives to improve productivity and professionalism.
• Conduct regular 1-on-1 meetings, performance reviews, and field supervision.
• Enforce accountability and discipline within the team.

Sales Strategy Execution

• Implement company sales strategies and ensure proper execution at the field level.
• Identify high-value prospects (e.g., high bandwidth clients, estates, corporate accounts) and guide the team accordingly.

Client Relationship & Escalation Management

• Support the team in closing key deals and managing high-profile clients.
• Handle escalations professionally and protect the company’s brand image.
• Ensure excellent customer experience from prospecting to deployment.

Reporting & Performance Analytics

• Track daily sales activities, PIF submissions, follow-ups, installations, and revenue reports.
• Analyze data to identify gaps and recommend corrective actions.
• Provide timely and accurate reports to management.

Compliance & Process Adherence

• Ensure strict adherence to company policies, SLA standards, pricing guidelines, and approval processes.
• Monitor timely submission of documentation and proper follow-through on installations and billing.

Training & Value Proposition Reinforcement

• Continuously train and reinforce the company’s core value propositions (e.g., dual-link redundancy, proximity to data center, uptime guarantee, cost effectiveness).
• Improve team objection-handling, closing skills, and follow-up discipline.

Requirements:

• BSc/MSc Degree in business administration or a related field; certification in sales or marketing will be an asset.
• Successful previous experience as a sales representative, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent verbal and communication skills with proficiency in English Language
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Well-organized and responsible with an aptitude in problem-solving
• A team player with high level of dedication

   

Job summary: The Consultant responsibilities include delivering distinctive value to our chosen stakeholders, offer advice and expertise to organisations to help them improve their business performance in terms of operations, profitability, management, structure and strategy.           The ideal candidate would be agile, ability to perform duties independently under general, minimalsupervision within specific assignments. Key Responsibilities:

• Be a key part of GRC projects, end to end from consulting to implementation
• Apply GRC fundamentals incorporated in various processes.
• Understands and document information systems and processes correctly.
• Engage with clients to understand relevant solutions and advise them
• Understands information security controls and how they relate to engagement requirements.
• Raise awareness for clients and internal team around GRC.
• Lead the system-wide information security compliance program, ensuring IT activities, processes, and procedures meet defined requirements, policies, and regulations.
• Develop and implement effective and reasonable policies and practices to secure protected andsensitive data and ensure information security and compliance with relevant legislation and lega
• Examine IT controls, evaluate the design and operational effectiveness, determine exposure to risk, and develop remediation strategies.
• Conduct efficient and effective IT audit procedures.
• Plan internal audit procedures
• Create internal audit reports
• Communicate complex technical issues in simplified terms to clients
• Execute strategy for dealing with increasing number of audits, compliance checks and external
• assessment processes for internal/external auditors

Education/Certifications:

• Bachelor’s degree in an IT-related discipline
• Working knowledge of frameworks standards and regulations, including PCI, ISO
• 27001/22301/9001/20000/DPR.
• Experience in conducting VAPT would an advantage.
• Possession of ISO 27001/22301/9001/20000 valid certifications.
• Possession of COBIT 2019, CISA, CISM, CISSP would be an advantage
• 3-5 years of experience in an information systems environment, with strong knowledge of IT
• Governance and Systems Information Security.

 Key Skills & Competencies:

• Ability to perform duties independently under general, minimal supervision within specific assignments.
• Good numerical skills
• Attention to detail.
• Analytical skills.
• Excellent interpersonal skills.
• Tact and persuasive ability.
• Team working skills.

                         

Job Purpose: The purpose of this job role is to create long term relationships with the portfolio of assigned customers. The role serves to understand the customer's demands, plan on how to meet these demands, and generate sales for the company as a result. The job role ensures the sales of the company’s products and services within a defined line of business (LOB). Ensures consistent, profitable growth in sales revenues within the LOB through execution of agreed sales strategies. Key Responsibilities: • Generate sales for a portfolio of accounts and reach the company's sales target • Identify new sales opportunities within existing accounts to maintain a client-account manager relationship by up-selling and cross-selling • Attending client’s meetings • Preparation of Proposal, bids and quotes • Participate in all sales meetings along with attendance of Tech shows as required • Ensure excellent customer satisfaction working with customers • Provide feedback from customers and ensure resolution of issues (if any). • Maintain and update customer contact records • Identify/manage and escalate/solve conflicts with clients • Interact and coordinate with the sales team and other staff members in • other departments working on the same account • Identify clients’ budgets • Meet targets and deadlines for accounts Key Result Area: • Achievement of the LOB’s sales target • Maintain a good working relationship with team members. • A satisfied clientele portfolio • A cordial and efficient synergy between the sales team and the technical team Knowledge Requirements: • Market Knowledge • Product/Solutions Knowledge • Customers’ knowledge • Competition’s knowledge Skill Requirements: • Negotiation skills • Good prospecting skills • Rapport building on skill • Active listening skill • Effective communication skills • Presentation skills • Effective writing skills • Relationship management skills • A passion for selling • Negotiation skills • Leadership skills Experience & Education Requirements: • A minimum of 4 years in sales role in an active capacity (IT Sector) • A minimum qualification of first degree in any related field. • Experience in a target-driven environment is an added advantage

Job Summary & Purpose: The HR Manager works directly with the COO and the Managing Partner to implement and execute strategic and operational initiatives for the firm. Responsibilities: • Develop and implement HR strategies and initiatives aligned with the firm’s overall business strategy. • Develop, recommend and implement personnel policies and procedures; • Prepares and maintains handbook on policies and procedures. • Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for costeffectiveness, information activities program and cash flow. • Develop department goals, objectives and systems. • Implement and annually update the firm’s compensation program; • Rewrites job descriptions as necessary; conducts annual salary surveys and develops merit pool (salary budget); analyses compensation; • Monitors the performance evaluation program and revises as necessary. • Conduct recruitment effort for all required roles; • Engages with supervisors to screen and interview candidates. • Conducts reference checking. • Extends job offers. • Coordinate new-employee orientations. • Monitors career-path program and employee relations counselling. • Conducts exit interviews. • Ensure planning, monitoring, and appraisal of employee work results by training supervisors to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors. • Establish and maintains department records and reports. • Participate in administrative staff meetings and attends other meetings, such as seminars. • Maintain organisational charts and employee directory. • Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records. • Evaluate reports, decisions and results of department initiatives in relation to established goals. Recommends innovative approaches, policies and procedures to effect continual improvements in efficiency of department and services. Academic Qualification: A relevant bachelor’s and/or master’s degree Professional Qualification: HR Certifications – CIPM/ SHRM,/GPHRM; Experience: Minimum of eight (8) years’ work experience in human resource management. Key Skills: • Very strong people skills • Comfortable use of MS office; • Ability to find innovative solution to day-to-day HR problems; • Proactive in determining HR needs for the firm • Ability to provide hands on HR support for the firm • Show adaptability, willingness to learn, and commitment to exceptional delivery; • Good language skills; • Good documentation skills; • Able to multitask effectively; • Effective time management skills; Competencies: • Business Acumen. • Communication. • Consultation. • Critical Evaluation. • Cultural Awareness. • HR Expertise. • Leadership & Navigation. • Relationship Management. • Ethical Practice

Job Objectives: The ideal candidate would be agile, ability to perform duties independently under general, minimal Supervision within specific assignments. Job Specification. 

• Ensure development & delivery of proactive market changing initiatives & offerings.
• Ensure recommendations/development of IT related courses that are relevant & appealing to the market, effectively priced & optimally publicized.
• Ensure a strong faculty of facilitators with no single point of failure: ensure effective development & required availability.
• Ensure excellent course delivery, ambiance, service & experience
• Ensure excellent passing scores for examined courses
• Ensure excellent & well-balanced partner management to attain the cost-effective high quality materials & other inputs & position the Firm as the preferred training partner.
• Have exceptional communication skills - both written and oral - and the ability to translate research into relevant and actionable messages and soundbites.
• Ability to lead small teams and to complete tasks with limited oversight and supervision.
• Ability to interact with high-level individuals and organizations.
• Ability to work independently and collaboratively as part of a team and in a fast-paced
• Have exceptional interpersonal skills: motivated, energetic, flexible, motivated, collegial with a can- do attitude.
• Can develop productive relationships with colleagues, consultants, partners, and others who contribute to program development and management.
• Demonstrate maturity and seasoned judgment with the ability to make decisions and justify recommendations.
• Proficient in the use of Microsoft Office (Outlook, Excel, Word)
• Is willing and able to travel occasionally.

 Qualifications:

• A good bachelor’s degree in an IT-related discipline.
• 6+ years’ relevant work experience.
• A global thinker, design oriented, and creative.
• A seasoned professional, trustworthy, tactful and uphold a high level of confidentiality.
• Able to manage projects from start to finish, produce written analytic products, and demonstrate and affinity for working with data.
• A problem solver with impeccable prioritizing, organizational and time-management skills.
• A strong leader bringing fresh energy and ideas to champion the DJL vision.