Job Archives

Full Time On Premise
Lagos
Posted 1 year ago
Key Role: To facilitate accurate financial reporting for management report, group reporting, and statutory financial statement. Key Accountabilities:
  • Review of general ledger accounts to ensure transactions are complete and captured in line with relevant financial reporting standards.
  • Support month and year end close process.
  • Adherence to monthly closing checklist and closing calendar.
  • Timely completion of monthly management reports.
  • Ensure accurate preparation and submission of HFM Reports to Group.
  • Respond to financial reporting queries from the Group.
  • Assist in the provision of financial analysis suitable for decision making.
  • Assist in the preparation of annual budgets, forecasts and projections.
  • Prepare the Annual Financial Statements.
  • Assist in ensuring timely completions of External Audits. Respond to queries from auditors and ensure implementation of all recommendations raised during the audit.
  • Provide ad-hoc analysis requests from the Finance Director.
Communications and Work Relationships: Reporting to: Senior Manager, Financial Reporting and Planning Internal: All Staff External: External Auditor Academic Qualification: First Degree in Finance/ Accounting/ Economics Experience:
  • Good working experience with Microsoft office tools especially Microsoft excel and power point.
  • Experience in preparation of statutory financial statements
Key Skills & Competencies:
  • Strong technical accounting skills including a deep understanding of the International Financial Reporting Standards (IFRS) and its business application.
  • Exceptional financial modelling skills.
  • Exceptional analytical problem-solving skills.
  • Strong presentation skills
  • Attention to details
  • Highly organized and efficient
  • Big 4 audit firm experience highly desired.
Ability to research and report on various technical accounting issues

Job Features

Job CategoryAccountant
Minimum QualificationBachelors
Years Experience1

Key Role: To facilitate accurate financial reporting for management report, group reporting, and statutory financial statement. Key Accountabilities: Review of general ledger accounts to ensure transa...

Full Time On Premise
Abuja, Lagos
Posted 1 year ago
Responsibilities:
  • Arrive to work, jobs on sites, and meetings on time and prepared.
  • Carrying out site surveys.
  • Visits and inspects sites regularly to see if any repair is required.
  • Obtain information and ensure timely response to the network alarms/ NOC instructions
  • Carry out diagnostic tests and coordinate with NOC in case of failure.
  • Troubleshoots, identifies, and evaluates different options to solve the hitch.
  • Rectify fault condition or escalate in case additional technical support in required.
  • Reporting and documenting the status of the activity.
  • Providing technical guidance to colleagues and other teams.
  • Communicates daily activities and written reports.
  • Perform any other duties assigned by the Manager
Qualification & Experience:
  • BE / HND in engineering or other related Course.
  • At least 2-3 years of experience in wireless telecommunications industry
Key Skills & Competencies:
  • Quick learner motivated and dedicated to get the job done right.
  • Prompt in emergency situations. Confidently and quickly handle the problem.
  • Experience in testing, commissioning, integrating, supporting, fault analysis and diagnosis of Telecom products and systems.
  • Good communication and organization skills.
  • Work well with others at various level.

Job Features

Minimum QualificationBachelors Degree
Years Experience2

Responsibilities: Arrive to work, jobs on sites, and meetings on time and prepared. Carrying out site surveys. Visits and inspects sites regularly to see if any repair is required. Obtain information ...

Full Time On Premise
Lagos, Lekki
Posted 1 year ago
Job Summary: The Field Coordinator is responsible for managing the lifecycle of service tickets, ensuring they are handled efficiently and effectively from receipt to completion. This role involves analyzing incoming tickets, assigning them to appropriate field engineers, providing necessary technical support, and ensuring compliance with service timelines and policies. Key Responsibilities: Receive/Analyze/Assign Tickets:
  • Monitor and receive incoming service tickets through the Customer Care Management (CCM) system.
  • Acknowledge receipt of tickets and ensure the intent of the ticket is well understood.
  • Review the details of each ticket to understand the issue, urgency, and required expertise.
  • Categorize and prioritize tickets based on established criteria.
  • Identify the appropriate field engineer for each ticket based on their skillset, location, and current workload.
  • Assign tickets to the selected field engineer and communicate assignment details.
Follow Up with Engineers:
  • Maintain regular communication with field engineers to monitor the progress of assigned tickets.
  • Ensure engineers adhere to the expected time of arrival (ETA) and service completion timelines.
  • Address any issues or delays that may arise during the service process.
Provide Technical Support:
  • Offer technical guidance and support to field engineers as needed to resolve issues efficiently.
  • Serve as a point of escalation for complex or unresolved technical problems.
Receive Reports from Engineers:
  • Collect detailed reports from field engineers upon the completion of each service ticket.
  • Review reports to ensure accuracy, completeness, and adherence to company policies.
Update Tickets:
  • Enter report details and any additional notes into the ticketing system.
  • Update the status of each ticket to reflect current progress and completion.
Send Reports to Concerned Department:
  • Distribute completed and verified reports to the relevant departments or stakeholders.
  • Ensure timely and accurate communication of service outcomes.
Education & Qualifications:
  • Degree: BSc / HND in Computer Engineering or Telecommunications
  • Skills: Strong communication skills, both written and verbal
  • Attributes: Independent problem solver with strong team orientation
  • Decision Making: Capable of making solid, fact-based decisions under pressure
  • Environment: Ability to work in a high-pressure technical environment
  • Experience: Technical experience in telecommunication field operations
  • Technical Knowledge: Technical background or experience in RF, WLAN, and LAN.
  • Certifications: Cisco Certified Network Associate (CCNA) is a plus
Work Environment:
  • Office-based
Interaction with field engineers, technical staff, and other departments

Job Features

Job CategoryEngineering
Minimum QualificationBachelors
Years Experience3

Job Summary: The Field Coordinator is responsible for managing the lifecycle of service tickets, ensuring they are handled efficiently and effectively from receipt to completion. This role involves an...

Full Time On Premise
Lagos
Posted 1 year ago
Job Description The Enterprise Sales Executive position is primarily responsible for revenue generation through strategic alliances with customers. The Enterprise Sales Executive will identify opportunities to increase sales and profitability, and has responsibilities directly related to making sales to include: meeting with customers at the customer’s site, communicating with customers via phone, email, and teleconference, providing subject matter expertise regarding technical issues; advising customers on suitability of products and solutions based on their technical needs, preparing proposals, presentations, pricing and contracts, developing strategic plans related to the customer and the proposed solution. Job Requirements: • BSc. /B.A Degree or its equivalent in related field. • Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctuality, ambitious, clear focus on high quality and business profit, mature. • Must be comfortable to contact and deal with all types of companies: small, medium and multi-national companies. • Ability to prospect for new potential sales, respond to and follow up sales enquiries. • Minimum of 3 years sales experience in an ISP company a MUST; experience in Enterprise Business also a MUST. • Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, word and PowerPoint) and in the use of Internet-based resources. • Must have experience in the internet connectivity environment and a technical overview or background.  

Job Features

Job CategorySales and Marketing
Minimum QualificationBachelors
Years Experience3

Job Description The Enterprise Sales Executive position is primarily responsible for revenue generation through strategic alliances with customers. The Enterprise Sales Executive will identify opportu...

Full Time On Premise
Abuja, Lagos
Posted 1 year ago
Job Summary: RF engineers, also known as radiofrequency engineers, design, deploy and optimize wireless communication systems. These electrical engineer specialists mainly work for cellular operators where they create network performance models, test the efficiency of existing networks, and ensure that regulatory standards are met. Responsibilities:
  • Analyze Device and Classify Areas for Enhancement
  • Testing the performance of existing wireless networks.
  • Analyzing RF broadcasting equipment and suggesting improvements.
  • Using computer software to design RF installations for new wireless networks.
  • Troubleshooting network issues.
  • Conducting laboratory tests on RF equipment.
  • Design new Wireless Networks RF Plans
  • Ensure Regulatory Standards are met
  • Problem-solving and troubleshooting
  • Fixed Wireless Network Planning and optimization
  • Capacity Dimensioning and Design
  • Interference Analysis
  • Ensure the best QOS delivered for the last mile end user
  • Perform routine audits of network parameters and recommend remedial action where necessary
  • Handle and monitor the performance of new upgrades on the network
  • Enhance the Performance of Present Wireless Networks
  • Have the ability to work in a team and Prioritize workload
Requirements:
  • BSc / HND in Computer engineering/Telecommunications
  • 2+ years’ experience as network engineer preferable in an ISP/Telco environment.
  • Strong communications skills both written and verbal.
  • Capable of making solid, fact-based decisions under pressure.
  • Ability to work well in an international, multi-cultural, and high pressure technical environment.
  • Technical experience in a telecommunications or network operations environment.
  • Very Good understanding of wireless communications Technology

Job Features

Job CategoryEngineering
Minimum QualificationBachelors
Years Experience3

Job Summary: RF engineers, also known as radiofrequency engineers, design, deploy and optimize wireless communication systems. These electrical engineer specialists mainly work for cellular operators ...

Full Time Hybrid
Lagos
Posted 1 year ago
Job Summary: A software development lead plans, directs, and coordinates all activities related to writing software programs. He must be familiar with all the policies, procedures and technical issues related to software programming. The software development team lead is the “go to” man when it comes to software developers. He is also in charge of managing the activities of the software developing team of a company or specific project. Responsibilities:
  • Guide team development efforts towards successful project delivery.
  • Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications.
  • Prepare reports, manuals and other documentation on the status, operation and maintenance of software.
  • Design, develop, and unit test applications in accordance with established standards. Participate in peer-reviews of solution designs and related code. Package and support deployment of releases.
  • Develop, refine, and tune integrations between applications. Analyze and resolve technical and application problems.
Academic Qualification: A bachelor’s degree in Computer Science, Information Technology, Engineering or a related discipline Experience:
  • Minimum of 5-7years of experience
  • Experience of people management and the ability to lead and influence others.
  • Proven experience in leading and managing the delivery of system/software development projects in a structured environment.
  • Experience in a variety of software development approaches and methodologies including Agile and Waterfall.
  • Experience in the development of software using c#, .Net and SQL Server technologies.
Key Skills & Competencies:
  • Excellent interpersonal, written and verbal communication skills
  • Ability to envision and deliver software solutions that meet user needs and/or solve business problems.
  • He must also be familiar with a variety of programming languages, codes and processes.
  • He must possess exceptional troubleshooting skills and be able to assess quickly complex programming applications.
  • Ability to set and manage priorities judiciously and carry out multiple tasks
  • Strong facilitation and coaching skills
  • Ability to motivate in a team-oriented, collaborative environment.
  • Able to influence and drive projects to meet key milestones and overcome challenges
  • Comfortable working without routine supervision.
  • A desire to remain technically capable and an expert in current technologies

Job Features

Job CategoryTechnology
Minimum QualificationBachelors
Years Experience5

Job Summary: A software development lead plans, directs, and coordinates all activities related to writing software programs. He must be familiar with all the policies, procedures and technical issues...

Full Time On Premise
Abuja, Lagos
Posted 1 year ago
Location: Lagos & Abuja Role Objectives: The Enterprise Architect sets the direction and establishes the approach of an organization's operations, improves the IT infrastructure, and optimizes their business operations. The Enterprise Architect works to align and integrate the organization's strategy and programs with associated technology components. Responsibilities: Strategy & Planning:
  • Evaluating internal functions, business development strategies, and IT processes and suggesting improvements.
  • Creating business architecture models to reflect the organization's strategies and goals and creating and implementing business visions and goals.
  • Suggesting ideas to reduce costs in IT and business leadership.
  • Providing business architecture and systems processing guidance.
  • Ensuring the efficiency, security, and support of the organization's goals.
  • Creating methods for compliance architecture, such as data storage, metadata management, and change control.
  • Determining and implementing build versus buy strategies, mentor personnel, and views of the overall business strategy.
  • Supports all architectural disciplines and champions’ architectural initiatives.
  • Reviews existing business processes and establishes metrics to improve business processes, as well as support of all architectural disciplines under their direction.
  • Works on highly complex projects that require in-depth knowledge across multiple specialized architecture domains.
  • Aligns architecture strategy with business goals.
  • Defines, explains, and advocates technology strategy.
  • Develops and communicates architectural policies, standards, guidelines, and procedures.
  • Designs and implements short- and long-term strategic plans to ensure Interswitch’s infrastructure capacity meets existing and future requirements with regards to employee usage and application hosting
 Operational Management:
  • Ensures the conceptual completeness of the technical solutions.
  • Leads teams in developing technology plans.
  • Provides strategic consultation to business and IT leaders.
  • Lead adoption of the enterprise architecture framework adoption
  • Works with business leaders to understand business requirements and help them understand how technology tradeoffs influence strategy.
 
  • Consults with project teams to fit projects to enterprise architecture, as well as to identify when it is necessary to modify the enterprise architecture.
  • Develops a communication plan for architecture at the enterprise level.
  • Directs the research and evaluation of emerging technology, industry, and market trends.
  • Ensures recommendations are based on business relevance, appropriate timing, and deployment.
  • Approves the tools and components used within the enterprise.
  • Collaborates with project management and IT leaders to ensure progress towards architectural alignment with project goals and requirements.
  • Drive architectural changes through incident management by proposing relevant changes while collaborating with the respective teams for deployment.
  • Leads the change manager team towards continuous improvement of the change management process and ensuring the deployed changes are in line with business needs.
  • Developing standards and frameworks towards aligning with business.
  • Provide artifacts (information assets, application, and IT services) to be stored within EA for reuse.
  • Review the enterprise alongside other architects to streamline processes and reuse resources.
  Academic Qualification: University degree in the field of computer science or “STEM” major (Science, Technology, Engineering and Math) or related field.   Knowledge & Experience:
  • Minimum of 7years of IT and business/industry work experience including architecture design and deployment, systems lifecycle management, and infrastructure planning and operations.
  • Experience in working with multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders.
  • TOGAF or Zachman certified
  • Requires exposure to multiple, diverse technologies and processing environments.
  • Knowledge of all components of holistic enterprise architecture, business re-engineering principles and processes, and basic knowledge of financial models and budgeting.
  • Experience with cloud and container technology
  Personal Attributes
  • Proven leadership ability.
  • Ability to set and manage priorities judiciously.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Strong tactical skills.
  • Ability to articulate ideas to both technical and non-technical addressees.
  • Exceptionally self-motivated and directed.
  • Keen attention to detail.
  • Analytical, evaluative, and problem-solving abilities.
  • Exceptional service orientation.
  • Ability to motivate in a team-oriented, collaborative environment.

Job Features

Job CategoryTechnology
Minimum QualificationBachelors
Years Experience7

Location: Lagos & Abuja Role Objectives: The Enterprise Architect sets the direction and establishes the approach of an organization’s operations, improves the IT infrastructure, and optimiz...

Full Time On Premise
Lagos
Posted 1 year ago
Job Brief: Focused on data-driven projects, they collect, analyze, and interpret data to provide insights and support decision making Responsibilities:
  • Gather and process raw data at scale (Including writingscripts, Web scrapping, calling APIs, write SQL queries e.t.c
  • Conduct deep dive into data trends and potential data irregularities using advance analytics and statistical methods.
  • Develop, validate and maintain weighting methodologies, sampling techniques, outlier detection and statistical modeling for new and existing products.
  • Analyze historic trends and construct a mathematical model for forecasting.
  • Identify business insight, trends and opportunities base on your analysis.
Academic Qualification:  Bachelor degree or higher in Mathematic, Statistics, Computer Science, Quantitative Sciences, Engineering or other related field. Experience: 6-7 years’ experience in a similar role in a project for a reputable organization Key Skills & Competencies:
  • Experience in trend analysis, multivariate statistics, bias reduction, data aggregation techniques and automation.
  • Domain expert in area such as Demography, Sampling, Statistical modeling, audience measurement and weighting.
  • Proficient in Microsoft Excel, SPSS, R -Stata, tableau and other data visualization tools.
  • Proficiency in Social Analytics tools such as Google Analytics, Omniture Sitecatalyst and Webtrekk.

Job Features

Job CategoryData Science and Analysis
Minimum QualificationBachelors
Years Experience6

Job Brief: Focused on data-driven projects, they collect, analyze, and interpret data to provide insights and support decision making Responsibilities: Gather and process raw data at scale (Including ...

Full Time On Premise
Lagos, Lekki
Posted 1 year ago
Role Objectives: A Credit Control Officer is responsible for recovering money owed by customers to the organization. The credit function plays a vital role in the finance department to ensure that invoices are paid on time to assist the organization manage their cashflow. ESSENTIAL DUTIES:
  • Reporting to the Credit control supervisor, the Credit Control Officer role will perform a wide range of duties and responsibilities. These may include, but are not limited to:
  • Chasing up overdue payments via telephone and email and visits
  • Invoicing
  • Resolving customer Accounting queries and issues
  • Setting credit limits
  • Reconciliation of payments to customer’s accounts
  • Solve problems regarding incorrect payments.
  • Identifying clients that exceeded credit limits for disconnection.
  • Highlighting problem customers to senior management
  • WHT recovery and follow up.
REQUIREMENTS
  • HND / B.Sc. or equivalent in relevant discipline
  • A minimum of 3 years cognate experience in similar role
  SKILLS AND ATTRIBUTES:
  • The more common skills and attributes that are most needed for this role may include:
  • Understanding of the end-to-end Accounts Receivable process
  • Strong communication skills, both written and verbal
  • Ability to build relationships with internal and external stakeholders, including Management
  • Excellent organizational and time management skills
  • Ability to prioritize and multitask
  • High level of accuracy and attention to detail
  • Tenacity and ability to have difficult conversations
  • Willingness to escalate debt issues
  • Intermediate computer software skills, including Excel and Accounting packages

Job Features

Job CategoryBusiness and Accounting
Minimum QualificationBachelors
Years Experience3

Role Objectives: A Credit Control Officer is responsible for recovering money owed by customers to the organization. The credit function plays a vital role in the finance department to ensure that ...

Full Time On Premise
Lagos
Posted 1 year ago
Job Purpose: We seek a dynamic professional who will act as a bridge between business stakeholders and technical teams to ensure that business needs are accurately understood and translated into functional and technical requirements. An individual who will leverage analytical skills to gather, analyze, interpret, and document business processes, products, services, and software data to provide actionable insights. Key Responsibilities:
  • Collaborate with business stakeholders to gather, document, and analyze business requirements, processes, and workflows.
  • Work with technical teams to translate business requirements into technical specifications.
  • Work closely with project managers, developers, and testers to ensure successful project delivery.
  • Identify areas for process improvement and recommend solutions to enhance operational efficiency and effectiveness.
  • Conduct requirement elicitation, analysis, provide insights and recommendations based on data analysis and feedback.
  • Create comprehensive documentation including business requirements, functional specifications, user stories, use cases, and process diagrams.
  • Design solutions to meet business needs.
  • Manage stakeholder expectations and ensure alignment with project goals
  • Manage projects to ensure timely delivery.
  • Ensure quality assurance  thorough testing and validation.
  • Implement process improvements to optimize business operations
Key Skills Required:
  • Excellent communication, interpersonal, and collaboration skills.
  • Ability to analyze complex business problems and identify solutions.
  • Strong organizational, time management skills and proven documentation skills.
  • Familiarity with data analysis and visualization tools (e.g., Excel, Power BI, Tableau).
  • Ability to work independently and as part of a team.
  • Experience with agile and project management methodologies.
  • Detail oriented, strong analytical and problem-solving skills.
  • Proficiency with relevant communication, collaboration, and presentation tools.
  • Ability to work effectively under pressure and meet deadlines.
  • Strong understanding of business operations, processes, and systems.
  • Ability to convey complex information in a clear and understandable manner.
  • Proficiency in MS Office, Jira, Visio, Power BI, and business process modeling tools
Qualifications:
  • Bachelor’s degree in Business Administration, Economics, Computer Science, Information Technology, Statistics or a related field. Advanced degrees or certifications are preferred.
  • Minimum of 4 years’ cognate experience in a similar role in the technology industry.
  • CBAP or Scrum certification preferred.
  • Domain knowledge in the oil and gas industry is an added advantage.
  • Knowledge of SQL or other query languages is a plus
Benefits and Perks:
  • Competitive salary package commensurate with experience and qualifications.
  • Comprehensive health, dental, and vision coverage.
  • Retirement savings plans with company matching contributions.
  • Professional development opportunities to enhance your expertise and career growth.
  • A supportive and inclusive work environment that values innovation and encourages creativity.
  • Flexible work hours to promote work-life balance.
  • Modern and well-equipped office space to facilitate productivity.

Job Features

Job CategoryBusiness and Accounting
Minimum QualificationBachelors
Years Experience4

Job Purpose: We seek a dynamic professional who will act as a bridge between business stakeholders and technical teams to ensure that business needs are accurately understood and translated into funct...

Full Time On Premise
Lagos
Posted 1 year ago
Job Summary As a Scrum Master, you will serve as a facilitator for the development team, you will engage in servant leadership & manage the Agile Process through guidance, coaching, and education, and removing impediments to progress. You would Support and educate the team, particularly with respect to refining and managing the product backlog, metrics useful to the company, processes that streamlines decision making, and communicating dependencies across teams. You will lead with understanding of Agile knowledge, what works best for the team given constraints, and know how to best adjust to maximize team's success Always learning & willing to experiment within what makes the most sense for the team at the time. Key Accountabilities
  • Facilitate daily scrum, Sprint planning, sprint demo and retrospective meetings
  • Help Product Owner to prioritize product backlogs and make them ready for the next sprint Forecast the numbers of deliverables possible in a Sprint and a Release, which is based on evidence and reliable source
  • Expert in estimation and planning. Must know how to create useful, reliable, and practical plans for software development projects
  • Help overcome engineering or product management barriers and blockers
  • Good coach in agile practices. Coach individuals and interactions over processes and tools
  • Ensure all teams have clear guidelines / User stories & that test plans are in place. Monitor execution, communicate and coordinate across teams and team members.
 Key Requirements
  • 4-5 years’ experience in a similar role in a project for a reputable organization
  • Certified Scrum Master with excellent knowledge of the Scum framework, artifacts and techniques.
  • UAT/Testing Experience
  • Familiar with Jira Resource Boards, Dashboards, Filter creation, as well as familiar with Confluence.
  • Understand the value of commitments to delivery made by a development team
  • Understand incremental delivery and the value of metrics
  • Understand backlog grooming, burn down metrics, velocity, and BDD driven Acceptance Criteria
  • Experience as an software engineer is a plus
  • Experience operating in an Agile Environment and with CI/CD pipeline driving DevOps best practices within development teams.
               

Job Features

Job CategoryTechnology
Minimum QualificationBachelors
Years Experience4

Job Summary As a Scrum Master, you will serve as a facilitator for the development team, you will engage in servant leadership & manage the Agile Process through guidance, coaching, and education,...

Full Time Hybrid
Lagos
Posted 1 year ago
Job Summary:
  • Responsible for curating the structure of server-side information.
  • Responsible for building the structure of a software application.
  • Implement business logic, server scripts and APIs that will eventually be utilized by front-end developers and UX designers.
  • Analyse existing system relationship and infrastructure and come up with optimal processes for running of mundane jobs and enhancing system capabilities.
Responsibilities:
  • Compile and analyse data, processes, and codes to troubleshoot problems and identify areas for improvement.
  • Collaborating with the front-end engineers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
  • Developing ideas for new programs, products, or features by monitoring industry developments and trends.
  • Conduct unit test(s) and integration test(s)
  • Recording data and reporting it to proper parties, such as clients or leadership.
  • Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
  • Taking lead on projects, as needed.
Academic Qualification: Bachelor’s degree in Computer science, or a related field Professional Qualification: Any relevant Professional Qualification Key Skills & Competencies:
  • C#, JavaScript, ASP .NET CORE.
  • Database and cache (MsSQL)
  • Server Management – Azure, Docker, Kubernetes, CI/CD
  • Competencies
  • API (REST & SOAP)

Job Features

Job CategoryTechnology
Minimum QualificationBachelors
Years Experience3

Job Summary: Responsible for curating the structure of server-side information. Responsible for building the structure of a software application. Implement business logic, server scripts and APIs that...

Full Time On Premise
Lagos, Lekki
Posted 1 year ago
Job Summary & Purpose: Account manager responsibilities include developing long-term relationships with a portfolio of clients. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients. Responsibilities:
  • Be the primary point of contact and build long-term relationships with customers.
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Liaise between the customer and internal teams.
  • Build and maintain strong, long-lasting client relationships.
  • Cross selling and Upselling to increasing revenues
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement.
  • Assist with challenging client requests or issue escalations as needed.
  • Daily Proactive Routine Calls for Customer Survey.
  • Retention and Win-back
Requirements:
  • BA/BS degree in Business Administration, Sales or relevant field
  • A minimum of 3 years cognate experience in similar role
  • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Experience delivering client-focused solutions to customer needs
  • Excellent listening, negotiation and presentation abilities
  • Ability to prioritize and multitask
  • High level of accuracy and attention to detail
  • Ability to have difficult conversations
  • Strong verbal and written communication skills
 

Job Features

Job CategorySales and Marketing
Minimum QualificationBachelors
Years Experience3

Job Summary & Purpose: Account manager responsibilities include developing long-term relationships with a portfolio of clients. Account Managers liaise between customers and cross-functional inter...

Full Time On Premise
Lagos
Posted 1 year ago
Job Summary: We are seeking a detail-oriented and experienced Accountant with 3-5 years of professional experience to join our finance team. The successful candidate will be responsible for maintaining financial records, preparing reports, and ensuring accuracy and compliance with accounting standards and regulations. Additionally, the Accountant will assist with various administrative tasks to support the efficient operation of the office. The ideal candidate will have strong analytical skills, be proficient with accounting software, and possess a solid understanding of accounting principles. Key Responsibilities:
  • Prepare and examine financial records, ensuring their accuracy and compliance with applicable laws and regulations.
  • Maintain and reconcile general ledger accounts, preparing journal entries as needed.
  • Prepare monthly, quarterly, and annual financial statements and reports.
  • Assist in the preparation of budgets and forecasts, monitoring financial performance against projections.
  • Conduct internal audits to ensure compliance with internal controls and financial policies.
  • Manage accounts payable and accounts receivable, ensuring timely payments and collections.
  • Prepare and file tax returns, ensuring compliance with tax regulations.
  • Assist with the preparation of financial statements for annual audits and liaise with external auditors.
  • Analyze financial data and trends, providing insights and recommendations to management.
  • Support the finance team with ad hoc projects and tasks as needed.
Administrative Responsibilities:
  • Assist in managing office operations, including ordering supplies and maintaining office equipment.
  • Coordinate and schedule meetings, appointments, and travel arrangements.
  • Maintain and organize company files and records, both physical and electronic.
  • Assist with preparing documentation and coordinating training sessions.
  • Manage incoming and outgoing mail and correspondence.
  • Provide general administrative support within the Organisation
  • Handle sensitive information in a confidential manner.
Qualifications:
  • Bachelor’s degree in accounting, Finance, or related field.
  • ICAN Certification or towards certification preferred.
  • 3-5 years of relevant accounting experience.
  • Proficiency with accounting software (e.g., Sage, Dynamics Business Central).
  • Strong knowledge of Generally Accepted Accounting Principles (GAAP) and IFRS
  • Excellent analytical, organizational, and problem-solving skills.
  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Effective communication skills, both written and verbal.
  • Proficiency with Microsoft Office Suite, particularly Excel.
  • Strong organizational and multitasking abilities.
  • Experience with administrative duties and office management preferred.
Working Conditions:
  • Full-time position.
  • Office environment with occasional opportunities for remote work.
Company Benefits:
  • Competitive salary
  • Health, dental, and vision insurance.
       

Job Features

Job CategoryBusiness and Accounting
Minimum QualificationBachelors
Years Experience5
Reporting LineCFO

Job Summary: We are seeking a detail-oriented and experienced Accountant with 3-5 years of professional experience to join our finance team. The successful candidate will be responsible for maintainin...

Full Time On Premise
Lagos, Lekki
Posted 1 year ago
Job Summary & Purpose: A Billing/Account Receivable Officer is responsible for recovering money owed by customers to the organization. The credit function plays a vital role in the finance department to ensure that invoices are paid on time to assist the organization manage their cashflow. Responsibilities:
  • Reporting to the Credit control supervisor, the Billing/Account Receivable Officer role will perform a wide range of duties and responsibilities. These may include, but are not limited to:
  • Chasing up overdue payments via telephone and email and visits
  • Invoicing
  • Resolving customer Accounting queries and issues
  • Setting credit limits
  • Reconciliation of payments to customer’s accounts
  • Solve problems regarding incorrect payments.
  • Identifying clients that exceeded credit limits for disconnection.
  • Highlighting problem customers to senior management
  • WHT recovery and follow up.
Requirements:
  • HND / B.Sc. or equivalent in relevant discipline
  • A minimum of 3 years cognate experience in similar role
 Skills & Attributes:
  • The more common skills and attributes that are most needed for this role may include:
  • Understanding of the end-to-end Accounts Receivable process
  • Strong communication skills, both written and verbal
  • Ability to build relationships with internal and external stakeholders, including Management
  • Excellent organizational and time management skills
  • Ability to prioritize and multitask
  • High level of accuracy and attention to detail
  • Tenacity and ability to have difficult conversations
  • Willingness to escalate debt issues
  • Intermediate computer software skills, including Excel and Accounting packages.

Job Features

Minimum QualificationBachelors
Years Experience3

Job Summary & Purpose: A Billing/Account Receivable Officer is responsible for recovering money owed by customers to the organization. The credit function plays a vital role in the finance departm...