Job Archives
Responsibilities:
· Develops and expands a portfolio of corporate clients by networking and marketing
· Assesses client IT needs and makes recommendations, including IT equipment and service packages
· Prepares sales visits and presentations to pitch product, service, and combination packages to clients
· Demonstrates IT equipment to highlight product benefits
· Negotiates sales, package discounts, and long-term contracts with clients
· Provides technical advice after sales
· Establishes sales goals and implements a plan to meet those goals
· Tracks progress toward goals and documents sales performance
· Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research
· Answers questions, describes benefits, and discusses pros and cons of various competing products or services
· Gains familiarity with the IT industry, and stays updated on trends and innovative products
· Creates marketing literature and web-based features to promote products and time-sensitive sales
· Attends trade exhibitions and industry events to learn about cutting-edge products and sales
· Works for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations.
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
| Reporting Line | Manager |
Responsibilities: · Develops and expands a portfolio of corporate clients by networking and marketing · Assesses client IT needs and makes recommendations, including IT equipment and service package...
Duties and Responsibilities:
· Operating and Maintaining the ICT infrastructure (Servers, Storages, Appliances) under the supervision of the Head of Department.
· Maintaining the design, drawings and documentations of the Network and Systems.
· Configuring and maintaining DNS Appliances or Servers.
· Configuring and maintaining monitoring tools: SolarWinds, PRTG, Cacti.
· Configuring and maintaining Mail Servers and other application servers (Windows and Linux)
· Ability to design disaster recovery procedure for the backbone, servers, applications, services
· Responsible of the Performance and Monitoring of the ICT Infrastructure.
· Maintaining the ISP’s servers and client’s collocating servers.
· Supporting the OSS (Servers and Routers) of the Billing System.
· Maintaining the Company’s IT Infrastructure.
· Provide network and IT solutions for corporate client and support them.
· Providing necessary remote or on-site support to our corporate clients.
· Reporting:
· Document all processed tasks
· Perform reporting as per procedures
· Reporting based on KPIs
· Evaluating the service, QOS, Equipment.
Personal Responsibilities:
· Responsible for all assigned equipment to his team
· Should maintain a high level of personal responsibility in order to be an example to his colleagues
· Abide and apply the rules and regulations of the department and the company as a whole
· Responsible for achieving any assignment given by his Manager
· Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
· Keeps himself up-to-date with the technologies used by the company
· Round-the-clock ability and readiness for any kind of urgent intervention due to any faced problem.
· Possess customer centric attitude and the will to visit them when the need arises.
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelors |
| Years Experience | 5 |
| Minimum Grade | 2.1 |
Duties and Responsibilities: · Operating and Maintaining the ICT infrastructure (Servers, Storages, Appliances) under the supervision of the Head of Department. · Maintaining the design, drawings an...
Responsibilities:
· Responsible for implementing, directing and overseeing the auditing and compliance programs.
· Conducts and directs audits and ongoing reviews of organization controls, operating procedures, and compliance with policies and regulations.
· Reviews and appraises the soundness, effectiveness, and proper application of accounting and financial controls, compliance procedures and controls and timeliness of documentation generation.
· Assesses the adequacy and extent of programs designed to safeguard organization assets.
· Compiles and issues reports detailing conclusions and providing recommendations for improvements.
· Directs and appraises the activities of audit and compliance personnel.
· Recommends employee training and modifications to procedures as needed.
· Serves as liaison for all external audit and regulatory agencies
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
Responsibilities: · Responsible for implementing, directing and overseeing the auditing and compliance programs. · Conducts and directs audits and ongoing reviews of organization controls, operating...
Responsibilities:
· Assist in coordinating performance feedback process to ensure that all employees are informed about their performance. Ensure staff compliance with HR Policies.
· Recruitment – manage the process of preparing advertisements, screening application forms, short-listing the candidates and interviewing.
· Manage the planning and delivering of induction programs for new hires.
· Health Insurance Management. Ensure bills are vetted, enrolment, additions and termination of Staff, Hospital Changes and resolving issues arising from staff visits to the hospitals to access care.
· Support in the development of HR strategic plans with line managers, in terms of skill and number levels in considerations with long-term and immediate staff requirements.
· Assist in conducting surveys for advising on pay including employee benefits and promotion and other issues on remuneration.
· Oversee the Leave administration
· Manage the process of performance appraisals and necessary actions points.
· Employee relations – served as an intermediary between management and employees.
· Support the process of policy development and documentation.
· Forster good employee engagement activities.
· Plan, implement and manage business recruitment needs.
· Assist in explaining human resources policies, procedures and standards to new and existing employees.
· The ideal candidate would be agile, ability to perform duties independently under general, minimal supervision within specific assignments.
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
| Reporting Line | Manager |
Responsibilities: · Assist in coordinating performance feedback process to ensure that all employees are informed about their performance. Ensure staff compliance with HR Policies. · Recruitment –...
Key Role and Responsibilities:
Management
Ø Manage the job function of the company accountant and 1st level approver for all financial transactions.
Ø Develop, implement, and maintain a documented system of accounting, internal control activities and general operational set of policies and procedures, in line with Company’s guidelines and approved by the Board of Directors.
Ø Manage outsourced functions and personnel.
Ø Establish and maintain close liason with Corporate CFO office for support, preparation, and approval of MRF, management reports, cash flow statement and treasury operations.
Funds Management
Ø Forecast cash flow positions and/or related borrowing needs and propose cash management options to Corporate CFO office for approval.
Ø Ensure sufficient availability of funds to meet ongoing operational and capital investment requirements.
Ø Ensure all local currency sales are hedged against a major convertible currency to mitigate financial risks related to financial exposures or foreign exchange positions.
Ø Maintain banking relationships.
Ø Manage trade finance requirements/instruments to fulfil business needs.
Ø Monitor and manage receivables and credit limits.
Budgeting
Ø Work with Managing Director during the annual budget cycle to develop the company's financial targets for the year and prepare budget presentation for management approval.
Ø Assist management in the formulation of its overall strategic direction.
Ø Prepare quarterly management report showing variances across the different financial KPIs of the budget and provide reasons for such variances.
Financial Analysis
Ø Engage in ongoing cost reduction analysis in all areas of the company.
Ø Interpret the company's financial results to management and recommend improvement activities.
Ø Assist in the determination of product pricing in relation to features offered and competitor pricing.
Ø Support the CAPEX approval process by preparing economic evaluation models showing Net Present Value (NPV) and Internal Rate of Return (IRR) based on a discounted cash flow analysis and establishment of realistic cost and revenue estimates that are in line with the market.
Ø Any other ad hoc financial activities of the company.
Job Features
| Job Category | Accountant |
| Minimum Qualification | Bachelors |
| Years Experience | 5 |
| Minimum Grade | 2.1 |
Key Role and Responsibilities: Management Ø Manage the job function of the company accountant and 1st level approver for all financial transactions. Ø Develop, implement, and maintain a documented s...
Responsibilities:
· Liaise with the Project Manager to develop project budget in line with project schedules.
· Review the project budget with the financial controller (FC).
· Prepare and present periodic reports on performance of the project.
· Prepare and present reports on profitability of the project, investigate and report on variances of project revenue and costs.
· Ensure project cost is monitored regularly to avoid over spends, Ensure the cost incurred is commensurate to level of activities.
· Ensure timely issuance of invoice upon completion of milestone & follows up to ensure inflows are received for pending receivables.
· Prepare funding request, to be jointly reviewed by the Project Manager based on needs of the project.
· Ensure funds released for projects are properly managed.
· Ensure applicable taxes are deducted from vendors invoices and ensures remittance of taxes are made as at when due.
· Ensure accuracy and periodic reviews of all project related payables with account payable team and financial controller.
· Ensure that all project activities (Revenue, costs, receivables, receipt) are properly captured into the accounting software.
· Ensure accuracy and periodic review of project billings/receivable and accrued revenue/value of work done with project manager and Financial controller.
· Ensure that receivable reconciliation is done on a daily, weekly and monthly basis
Person Specifications:
Academic Qualification: First Degree in Finance/ Accounting/ Economics
A Post graduate degree will be an added advantage
Professional Qualification: Relevant professional qualification e.g. Institute of Chartered Accountants of Nigeria (ICAN), Association of Certified and Chartered Accountants (ACCA)
Job Features
| Job Category | Accountant |
| Minimum Qualification | Bachelors |
| Years Experience | 5 |
| Minimum Grade | 2.1 |
Responsibilities: · Liaise with the Project Manager to develop project budget in line with project schedules. · Review the project budget with the financial controller (FC). · Prepare and present p...
Performance Monitoring:
· Continuously monitor the performance of the FOC department.
· Ensure coordinators follow departmental procedures and policies.
· Identify and report any deviations from established standards.
Reporting:
· Prepare and submit daily performance reports for the head of the department.
· Include detailed analysis of team performance and individual engineer performance.
Ticket Management:
· Track and catch delays in updating tickets by coordinators.
· Ensure timely and accurate ticket updates to reflect the current status of field operations.
Team Performance:
· Collaborate with coordinators to identify engineers who are not performing well on-site.
· Provide feedback and recommendations for performance improvement.
Case Investigation:
· Investigate escalated cases thoroughly to determine the root cause of issues.
· Document findings and propose solutions to prevent future occurrences.
Training and Development:
· Prepare regular training sessions for the FOC team.
· Identify weaknesses in team performance and develop training programs to address them.
· Ensure the team is up-to-date with the latest procedures, policies, and technologies.
Compliance and Improvement:
· Ensure compliance with all FOC policies and procedures.
· Recommend process improvements to enhance the efficiency and effectiveness of field operations.
Qualifications:
· Bachelor’s degree in business administration, Ope
Job Features
| Job Category | Engineering |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
| Salary Range | 1 |
Performance Monitoring: · Continuously monitor the performance of the FOC department. · Ensure coordinators follow departmental procedures and policies. · Identify and report any deviations from es...
Key Responsibilities:
Receive/Analyze/Assign Tickets:
· Monitor and receive incoming service tickets through the Customer Care Management (CCM) system.
· Acknowledge receipt of tickets and ensure the intent of the ticket is well understood.
· Review the details of each ticket to understand the issue, urgency, and required expertise.
· Categorize and prioritize tickets based on established criteria.
· Identify the appropriate field engineer for each ticket based on their skillset, location, and current workload.
· Assign tickets to the selected field engineer and communicate assignment details.
Follow Up with Engineers:
· Maintain regular communication with field engineers to monitor the progress of assigned tickets.
· Ensure engineers adhere to the expected time of arrival (ETA) and service completion timelines.
· Address any issues or delays that may arise during the service process.
Provide Technical Support:
· Offer technical guidance and support to field engineers as needed to resolve issues efficiently.
· Serve as a point of escalation for complex or unresolved technical problems.
Receive Reports from Engineers:
· Collect detailed reports from field engineers upon the completion of each service ticket.
· Review reports to ensure accuracy, completeness, and adherence to company policies.
Update Tickets:
· Enter report details and any additional notes into the ticketing system.
· Update the status of each ticket to reflect current progress and completion.
Send Reports to Concerned Department:
· Distribute completed and verified reports to the relevant departments or stakeholders.
· Ensure timely and accurate communication of service outcomes.
Job Features
| Job Category | Engineering |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
Key Responsibilities: Receive/Analyze/Assign Tickets: · Monitor and receive incoming service tickets through the Customer Care Management (CCM) system. · Acknowledge receipt of tickets and ensure th...
BSc. /B.A Degree or its equivalent in related field.
· Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctuality, ambitious, clear focus on high quality and business profit, mature.
· Must be comfortable to contact and deal with all types of companies: small, medium and multi-national companies.
· Ability to prospect for new potential sales, respond to and follow up sales enquiries.
· Minimum of 3 years sales experience in an ISP company a MUST; experience in Enterprise Business also a MUST.
· Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, word and PowerPoint) and in the use of Internet-based resources.
· Must have experience in the internet connectivity environment and a technical overview or background.
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
BSc. /B.A Degree or its equivalent in related field. · Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctuality, ambitious,...
Duties and Responsibilities
o Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning.
o Escalation of all clients payment issues to assigned Sales Representatives for follow up in a timely manner
o Follow up on all clients WHT remittance, collection of Credit Notes for remitted WHT from clients and internet subscription on a monthly bases.
o Improve the overall customer relationship, delivering reliable administrative support and customer service.
o Schedule and conclude status meetings with appropriate development resources and customers.
o Provide proper account reconciliation and credit notes to customers for down time experienced.
o Maintain complete and accurate customer correspondence data.
o Assist sales team in business acquisitions, planning, retention and management.
o Develop and update client related reports.
o Identify and reports on continuing problems in an effort to minimize future negative customer impact.
o Proactively follow up disconnected clients to get their links reconnected and resolve issues.
o Manage customer portfolio to maximize relationship building opportunities.
o Run periodic customer satisfaction survey.
Qualifications & Experience
o B.Sc/HND in any related field or equivalent.
o 4+ years' Client Relationship experience. Preferably in an Internet Solution Provider client facing environment while being professional and Customer focused.
o Stays calm under stress and proactive in problem solving.
o Tactful, courteous, and possess the ability to build profitable relationship with Clients.
o Active listener, articulate speaker, and adaptable to client peculiarity.
o Great telephone etiquette; ability to hold a decent conversation over the phone, processing information received from clients and giving accurate responses clients.
o Ability to function in a multi-tasking environment.
o 3+ years PC experience using electronic messaging systems (emailing, texting and chatting), office productivity software (such as Excel, Word processing, Microsoft Outlook and internet surfing).
Skills and Specifications
o Fluency in English; excellent communication (Oral & Written) skills, interpersonal skills and superb listening skills.
o Knowledge of account management and relationship building process; Prior experience in business development process will be an advantage.
o Must meet strict deadlines.
o Ability to type fast, receiving and sending large email correspondence to clients.
o Ability to make large number of calls and receiving same from clients.
o Excellent knowledge basic accounting principles; account reconciliation, Taxation (Withholding Tax & Value Added Tax application) and aggressively follow up on client’s debts/revenue collection.
o Good knowledge of invoicing and preparation credit notes to clients.
Job Features
| Job Category | Customer Service |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
Duties and Responsibilities o Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning. o Escalation ...
Job Brief: We are searching for a Product manager for a leading ISP/Telecoms company who will be able to take end to end ownership of the product of the business line and provide sales support.
Key Responsibilities
- Defining the overall vision and strategy for a product, prioritizing features and maximizing its value to customers and the business implementing varied user feedback.
- Developing product specifications and requirements
- Creating and updating your product roadmap.
- Market research and competitive analysis.
- Collaborating with cross functional teams.
- Understanding customer preferences and managing product lifecycle.
- Cross-selling and up-selling
- Leading new business pitches and onboarding new customers.
- Product and service knowledge.
- SLA management, lead generation, lead closure and customer relationship management.
- Sales retention and objective handling
- Customer mapping and penetration
- Comprehensive understanding of ISP services and industry trend awareness.
- Bsc or Hnd in any discipline or)
- Minimum of Minimum of 5- 7 years relevant (Sales) experience in ISP/Telecommunication
- Oral skills, Written Skills, Time Management, Clear communication, Conceptual selling, Negotiation. Emotional Intelligence, Presentation (public speaking), Supervisory, Coaching, relationship management
- Extroverted, Positive Attitude Growth Mindset and Professionalism, Customer-centricity
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelors |
| Years Experience | 1 |
| Minimum Grade | 2.1 |
| Reporting Line | Manager |
| Salary Range | 1 |
Job Brief: We are searching for a Product manager for a leading ISP/Telecoms company who will be able to take end to end ownership of the product of the business line and provide sales support. Key ...
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RESPONSIBILITIES |
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Operational Responsibilities:
• Conducts Initial Consultation and clinical evaluation for new clients and way-forward for returning clients
• Conducts follow-up, pre- and post-treatment visits for clients
• Holds enquiry sessions with potential clients, as well as further enquiry for some others.
• Conducts stimulation folliculometry and determine timing of trigger for clients on treatment
• Prepares and types out medical reports and referral letters for clients including ANC referrals for pregnant clients.
• Conducts first, second and third trimester pregnancy scans.
• Provide medical counselling for clients where needed.
• Prepares and conducts a failed cycle review with clients, also a member of failed cycle review committee
• Conducts post treatment reviews with clients, including post IUI, post aspiration/PGD and cancelled IVF cycles (including those who had no transfers).
• Conducts pre- and post-operative reviews for endoscopy
• Conducts “egg retrieval” procedures after stimulation.
• Conducts Embryo transfers for clients
• Conducts intrauterine insemination procedures.
• Supervises BDU to ensure that the policies and programmes of Nordica are being carried out and pursued.
• Undertakes and supervises presentations of Nordica Brand at both in-centre, out-centre and media programmes
• Coordinate fertility school presentations.
• Conducts minor gynaecological procedures like: Sonohysterogram, endometrial scratching and dummy transfers
• Assists in major endoscopic surgeries
Strategic Responsibilities • Ensure regularly posts/share of articles, opinions and open discussions on social media channels.
• Contributing clinical expertise to patient care and providing guidance.
• Ensuring compliance with healthcare regulations and safety standards.
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JOB SPECIFICATIONS/COMPETENCIES: |
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Educational Qualification: MBBS |
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Professional Qualification: Fellow of the West African College of Surgeons (FWACS), Fellow of the Nigerian Medical College of Surgeons (FNMCS) |
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Work Experience: Minimum of 2 years post fellowship work experience |
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Technical Competencies: • Proficient in computer
• Good knowledge of theatre procedures
• Good knowledge of medical equipment such as scanners etc
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Managerial Competencies • Pro-activeness and alertness
• Teamwork
• Creativity
• Integrity
• Problem Analysis
• Process Improvement
• Good Leadership skills
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Job Features
| Job Category | Medical |
| Minimum Qualification | Bachelors |
| Minimum Grade | 2.1 |
RESPONSIBILITIES Operational Responsibilities: • Conducts Initial Consultation and clinical evaluation for new clients and way-forward for returning clients • Conducts follow-up, pre- and post-tre...
Responsibilities:
• Analyze Device and Classify Areas for Enhancement
• Design new Wireless Networks RF Plans
• Ensure Regulatory Standards are met
• Problem-solving and troubleshooting
• Fixed Wireless Network Planning and optimization
• Capacity Dimensioning and Design
• Interference Analysis
• Ensure the best QOS delivered for the last mile end user
• Perform routine audits of network parameters and recommend remedial action where necessary
• Handle and monitor the performance of new upgrades on the network
• Enhance the Performance of Present Wireless Networks
• Have the ability to work in a team and Prioritize workload
• Report directly to RF Manager
Experience: Requirements:
• BSc / HND in Computer engineering/Telecommunications
• 2+ years’ experience as network engineer preferable in an ISP/Telco environment.
• Strong communications skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very Good understanding of wireless communications Technology
Job Features
| Job Category | Engineering |
| Minimum Qualification | Bachelors |
| Years Experience | 1 |
| Minimum Grade | 2.1 |
Responsibilities: • Analyze Device and Classify Areas for Enhancement • Design new Wireless Networks RF Plans • Ensure Regulatory Standards are met • Problem-solving and troubleshooting • Fi...
Responsibilities:
• Serves as the lead resource for advanced monitoring, troubleshooting and review of radio network Key Performance Indicators (KPI).
• Primarily responsible for Quality RF link for corporate clients.
• Handle Analysis of KPIs, investigation and improvement of AP radio quality delivery
• Co-ordination with the field engineers for rectifying radio link problems and improving the link performance and quality.
• Coordinate the test activities
• Initiate optimization actions, follow-up and achieve optimal on radio AP/CPE performance
• Perform RF planning and Network optimization for link quality for corporate clients
• Leads RF team to field work to ensure clients’ links problem resolution
• Provides capacity planning and growth strategies for AP and CPE
• Develop training materials and host training sessions for RF teams
• Coordinate with vendors on major problems on RF products
• Implementation of RF workout recommendation defined by RF Manager
Requirements:
• BSc / HND in Telecommunication Engineering
• Strong communications skills both written and verbal.
• Independent problem solver combined with strong team orientation.
• Advanced understanding of RF propagation principles, cellular theory, RF engineering tools and antenna theory.
• Skilled with test & measurement equipment like Signal Sources, Network Analyzers, Vector Signal Analyzers, Spectrum Analyzers, Google Earth etc.
• Understanding of digital modulation schemes such as QPSK, 8PSK, QAM and can analyze system level front end requirements for set top box applications (link budgets, phase noise, noise figure, linearity, and spurious frequency analysis, etc.)
• Ability to work well in high pressure technical environment.
• 5-7 years’ experience within the wireless industry troubleshooting, optimizing, and designing wireless communication sites.
• Good understanding of wireless communications systems
• Cisco Certified Network Associates (CCNA) and Wireless Certified Network Professionals (CWNP) preferable.
Job Features
| Job Category | Engineering |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
| Reporting Line | Manager |
Responsibilities: • Serves as the lead resource for advanced monitoring, troubleshooting and review of radio network Key Performance Indicators (KPI). • Primarily responsible for Quality RF link f...
Requirements
➢ Great educational background, preferably in the fields of computer science or engineering for technical project managers
➢ Proven working experience as a project administrator in the information technology sector.
➢ Solid technical background, with understanding or hands-on experience in software development and web technologies.
➢ Solid organizational skills including attention to detail and multi-tasking skills.
➢ Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.
➢ Proficiency in English.
➢ Well-organized and responsible with an aptitude in problem-solving.
➢ Excellent verbal and written communication skills.
➢ A team player with high level of dedication.
➢ BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset.
Responsibilities
➢ Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
➢ Ensure the adequacy of sales-related equipment or material.
➢ Respond to complaints from customers and give after-sales support when requested.
➢ Store and sort financial and non-financial data in electronic form and present reports.
➢ Handle the processing of all orders with accuracy and timeliness.
➢ Inform clients of unforeseen delays or problems.
➢ Monitor the team’s progress, identify shortcomings and propose improvements.
Job Features
| Job Category | Engineering |
| Minimum Qualification | Bachelors |
| Years Experience | 1 |
| Minimum Grade | 2.1 |
Requirements ➢ Great educational background, preferably in the fields of computer science or engineering for technical project managers ➢ Proven working experience as a project administrator ...