Job Brief: HR customer service provides internal consulting services regarding the interpretation and application of HR policies and processes for compensation, benefits, and HR systems. Interacts with customers via telephone to answer questions and provide necessary assistance. Utilizes knowledge base information to answer customer inquiries. Education and qualifications:

• Bachelor's Degree in General Education, Business, Human Resources, Business/Administration
• 3+ years of HR and/or customer service experience required
• HR knowledge (Payroll, General Policies) is a plus
• Ability to multitask use multiple screen and data bases with ease

Duties and Responsibilities:

• Keep records, spreadsheets, maintain files
• Develop and implement HR solutions that drive performance improvement and support the short and long term business objectives
• Assist Customer Service team with new product information and specs
• Keep well documented records for future audits
• Provides mentoring and is always looking to improve, include and push our team to the next level
• Have an upbeat positive energy!
• Responsible for developing relationships with customers to coordinate all aspects of service
• Must maintain client files, contracts and correspondence
• Prepares invoicing and billing information
• Enters and updates information in a customized company database
• Responsible for interfacing with multiple departments to assure that project completion deadlines are met
• Answering questions about products/services
• Maintain an effective level of business literacy about the business unit's financial position, its mid range plans, its culture and its competition
• Escalates issues, provide updates and clarify instructions
• Answer incoming calls and emails from third party vendors and provide accurate answers and detailed information.
• Alerts supervisor or lead worker when there is confusion or absence of information in the knowledge base to answer particular questions.
• Maintains electronic personnel records; researches data to verify employment and salary records.

Skills for HR Customer Service

• Microsoft Office
• Benefits
• Basic compensation
• HR policies
• Recruitment
• Principles and processes for providing customer and personal services
• Rules of composition
• Case management processe

   

Key Functions:

• Identify and develop new client relationships
• Products research and development
• Implementation of marketing
• Profit maximisation through quality Risk Asset creation – Minimum of N100m monthly
• Liability generation/deposit mobilization - Minimum of N100m monthly
• Competitor
• Identifying potential customers and business development
• Relationship management
• Attend site visits and pre-proposal conferences as necessary in pursuit of business opportunities
• Building brand awareness and
• Supporting sales and lead generation
• Any other duties as may be assigned

  Responsibilities of the role

• Experience in marketing and relationship
• Experience in managing High net worth individuals and corporate organizations
• ICT savviness
• The ability to explain complex information clearly and
• Excellent sales and negotiation skills
• Commercial savviness
• Professional and proactive work
• The ability to analyze and research
• High competence in project and product
• Excellent interpersonal, written, and oral communication
• Experience with digital marketing forms such as social media marketing and content marketing.
• Excellent attention to detail

Professional & Academic Qualifications

• Minimum of 3 years of relevant work experience in a Commercial Bank or Finance Company
• Minimum of a bachelor’s degree in Banking and Finance, Marketing, or related discipline from any recognized institution

 

The main responsibilities of this role include but not limited to:

• Ensuring customer satisfaction through excellent after-sales service.
• Coordinating after-sales operations across the branches and accredited service centres nationwide
• Collaborating with the Technical Team to ensure that quality and service standards are met.
• Building and leading the after-sales team.
• After-sales business development
• Develop and implement quality and control processes to ensure that the after-sales service operates effectively.

Requirements:

• HND/B.Sc from a recognised institution of higher learning.
• Must possess 5 – 7 years relevant and verifiable after-sales operations experience in an automobile company.
• Excellent interpersonal and communication (both written and verbal) skills.
• Strong organizational and multitasking abilities.
• Proficiency in using computer systems, especially Microsoft Suite and other relevant software applications.
• Ability to thrive in a fast-paced environment while maintaining attention to detail and accuracy.
• A team player with a positive attitude, who can also work independently.

Responsibilities

• Develop, analyze, and review AutoCAD, PLC, HMI/SCADA programs using functional design specifications and P&ID.
• Design and install a new automation infrastructure for machineries, production line and
• Lead start-up and commissioning of small or large
• Assist on production line development to acquire cycle times needed, electrical cost estimates to develop controls on new machines built from conceptual
• Project implementation, programming, troubleshooting variable frequency drives, and DC Systems using TIA Portal
• Write manual       documentation        to      include       sequence       of      operation       and troubleshooting
• PLC, HMI/SCADA knowledge Code Development for Dairy & Beverages Processing Plants &
• Participate in or lead HAZOP studies, FAT, risk analyses and risk mitigation as it affects production output and
• Monitoring equipment and process parameters, planning upgrades and maintenance, and developing and implementing changes that improve uptime and output
• Ensure all Adeco staff and contractors obey safety rules and regulations and make use of applicable PPE always to reduce chances of incidents/accidents

Professional Requirements

• A graduate degree in engineering preferably electrical & electronics, robotics, mechatronics
• At least 3 - 4 years of proven work experience specifically in manufacturing, food, and beverage industry
• Familiarity with automation and troubleshooting methods and practices
• Additional certification in automation or engineering from an accredited institute will be an

 

Skills & Competencies

• High/expert proficiency and solid understanding of computer programming and software development in the following areas:
  • Siemens – (Step 5, Step 7 & TIA Portal), VBA
  • HMI – (Siemens: ProTool, WinCC Flexible, WinCC 4)
  • SCADA - (Siemens: WinCC, Braumat, Intouch Wonderware)
  • Industrial networks (MPI, Profibus, Profinet -Ethernet, AS-i bus, DH +, DH485, DeviceNet, Scalance)
  • Safety – (Siemens: Step 7 distributed safety, Step 7 safety advanced)
  • Remote Access (eWON, mbNET)
  • Variable Speed Drives – (Siemens - Micromaster, Micromaster Vector; Danfoss - VLT5000, VLT2800, FC302, ABB, etc)

Job summary: A boutique manager oversees the daily store operations, aiming to reach sales targets and maintain smooth operations. They are responsible for managing staff, setting sales objectives and guidelines, delegating responsibilities to employees, and solving complex issues and concerns should there be any to ensure customer satisfaction. They must also communicate and negotiate with suppliers, securing supplies, and building positive business relationships in the process. Moreover, as a boutique manager, it is essential to lead staff to reach goals while implementing store regulations and policies. Job Duties:

• Oversee daily retail operations, ensuring the boutique maintains a welcoming environment and operates efficiently.
• Develop and implement sales strategies to meet or exceed sales targets, including promotional events and discount offers.
• Manage inventory levels, including ordering new stock, conducting regular inventory audits, and deciding on product discontinuations.
• Hire, train, and supervise boutique staff, ensuring they provide exceptional customer service and adhere to store policies.
• Handle customer complaints and issues, providing resolutions that maintain positive customer relationships and uphold the boutique’s reputation.
• Analyze market trends and customer preferences to inform the selection of merchandise and visual merchandising displays.
• Coordinate with marketing to promote the boutique through various channels, including social media, email newsletters, and local advertising.
• Oversee the maintenance and appearance of the boutique, arranging for repairs and updates to fixtures, lighting, and decor to enhance the shopping experience.

Boutique Manager Requirements:

• Bachelor's Degree in Business or related field.
• Minimum of 5 years successful retail management experience.
• A Boutique Manager must be dependable, disciplined, self-driven, enterprising, and efficient.
• Ability to lead and motivate a team.
• Thorough knowledge of sales, marketing and customer service principles.
• He/she should also possess excellent written and oral communication, good leadership skills, effective merchandising and strong organization skills; multi-tasking abilities, and knowledgeable in the products being sold.
• Boutique managers should also be able to motivate people; have good eye for aesthetics; and be proficient with the use of computers and software such as MS Word, MS Excel, MS PowerPoint, and MS Outlook.

Duties and Responsibilities: Provide technical support for corporate clients. Design, implement and support IT, Security and Network Solutions for corporate clients. Personal Responsibilities:

• Report to the Head of Department.
• Responsible for all assigned equipment to his team.
• Should maintain a high level of personal responsibility in order to be an example to his colleagues.
• Abide and apply the rules and regulations of the department and the company as a whole.
• Responsible for achieving any assignment given by his Manager
• Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
• Keeps himself up-to-date with the technologies required by companies.
• High ability and readiness for any urgent intervention at client sites to meet SLAs.

Technical Skills:

• Good knowledge in Routing and Switching.
• Good knowledge VLAN, Trunks and VPN networks
• Very Good Knowledge in Mikrotik, Cyberoam, Sophos and Other UTMs and Firewalls.
• Good Knowledge in Servers OS: Windows and Linux
• Good knowledge in Microsoft Active Directory and Exchange
• Very Good knowledge in IP Subnets
• Knowledge in Virtualization.
• Ability to design topologies and provide consultancy for corporate customers.
• Ability to assess and troubleshoot networks, systems and IT Security.

Qualification & Skills:

• BSC (or equivalent) in Computer Science, Computer Communication Engineering or Telecom.
• CCNA is a must.
• Sophos/Cyberoam certification is a must.

Interpersonal relationship.

• Maintain a good communication and interaction with customers and colleagues.
• Team leadership (or team player).
• Communications skills, both verbal and written.

Experience:

• Minimum of 2 Years of experience in deploying ICT infrastructures is mandatory.
• Hands on experience in Networks and Servers.

Job Description:

• Provide technical support service via phone, email, and other channels as required to clients.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Ensure proper follow up and closure of all pending tickets.
• Interact with customers to provide and process information in response to complaints and inquiries.
• Escalate cases to another unit and follow up on the case. Ensuring incidents are documented in a professional manner using the available Customer Relationship

Personal Responsibilities:

• Report to the Head of Department.
• Respond to client complains in a proper and professional manner.
• Should maintain a high level of personal responsibility.
• Abide and apply the rules and regulations of the department and the company as a whole.
• Responsible for achieving any assignment given by the Manager.
• Keeping up to date with departmental and company notification via Emails, notice board and other mediums.

Academic / Education Qualifications: Preferred B.Sc / HND in Computer Science. Certifications:

• CCNA is preferred.
• MCP is preferred.

Experience:

• 1- 4 years work experience.
• A previous experience in support or IT department

Technical Skill:

• Investigate and troubleshoot customer problems by analyzing bandwidth graphs, packet loss.
• Basic routing & switching knowledge.
• Basic RF knowledge.
• Ability to resolve problems remotely.

Key Skills & Competencies:

• Interpersonal relationship.
• Maintain a good communication and interaction with customers and colleagues.
• Self-learner.
• Communications skills, both verbal and written.

Language Qualifications: Good verbal and writing skills in English are mandatory.

Role Description: To provide healthcare services within a Hospital setting. The Gynaecologist will manage a caseload and deal with a wide range of health needs in an Hospital setting, ensuring the highest standards of care for all patients. Key Accountabilities:

• Diagnose and treat patients according to established standards of best practice in Obstetrics and Gynaecology.
• Regularly review results of all investigations and modify treatment as required.
• Comply with all established Hospital practices regarding consultations, patient care, discharge protocols, outpatient and follow up practices.
• Perform necessary procedures and obtain approval from the insurance company prior to performing the procedures.
• Accurately document all relevant patient information in a clear and timely fashion in accordance with the health record keeping policy.
• Communicate medical information to patients and the patients’ families.
• Liaise with other medical specialties and support services for additional input as required.
• Accept appropriate referrals from other specialty Medical Centers, walk-in patients and patients referred from other hospitals.
• Maintain a good working relationship with members of staff and promote collaboration and a team-based approach to patient care.
• Implement, support and follow all Hospital initiatives, policies and procedures.
• Attend all Medical meetings.
• Assist the Medical director with recruitment of new staff when required.
• Assume other administrative or hospital duties as requested by the Medical director.
• Be willing to deputise/delegate appropriately when appropriate.
• Effectively manage own time, workload and resources.
• Commit to continual personal development (CPD) and audit to ensure evidence-based best practice.
• Contribute to evaluation/audit and hospital standard setting within the organization.
• Maintain own CPD through attendance at any courses and/or study days necessary to ensure that professional development requirements are met.

  Job Requirements:

• Candidate must be a member of West Africa College of Surgeons (FWACS) or Nigeria Medical College of Surgeons (FMCOG)
• Strong interest in reproductive health (Gynaecological endoscopy) is essential. Training and exposure would however be provided
• Knowledge of IVF procedure
• Must be keen to learn more on the job
• Age range 35 - 50 years
• Have Technical and Interpersonal Skills
• Excellent verbal and written communication skill

Job Summary & Purpose: Proactively grow our AWS/GCP technology consulting and services pipeline and sales, work with our company and AWS/GCP account teams to proactively originate, shape and close opportunities involving AWS/GCP technologies. Build close relationships with clients, the broader organisation’s team and with AWS/GCP. Manage a team of cloud sales specialists and guide the wider cross-functional team. You will be adept at delivering growth with enterprises and startups who are making their initial IT decisions.  Establish and maintain relationships within key customers, driving innovation and capabilities for enterprises, small & medium enterprises and startups. Develop opportunity pipelines, evangelizing cloud (AWS/GCP) computing and driving revenue and user adoption. Lead a team who influences customers to leverage Cloud (AWS/GCP) to power their business and technology outcomes. Job Responsibility:

• Accelerate adoption of AWS/GCP Cloud Technologies
• Maintain a robust sales pipeline.
• Develop and executive a comprehensive sales plan.
• Derive revenue and market share in West Africa.
• Meet or exceed quarterly revenue target.
• Develop relationships with key buyers and decision makers at new or existing clients.
• Develop Long-term strategic relationships with key corporate, small and medium enterprises and startup accounts.
• Effectively engage with the clients at all levels, to maintain their continued support for the company and AWS.
• Lead the deal-including qualification, shaping, defining, win strategy, charting power map, etc
• Engage early to influence the client’s selection process and evaluation criteria.
• Interaction with executive and senior management levels at a client and /or within the organisation and AWS/GCP, involving negotiating or influencing sales strategy.
• Working with clients account leads and industry leads to understand the context to develop compelling value propositions to take the client.
• Lead the overall solutions shaping using your knowledge of the AWS/GCP platform, bringing together the company &AWS/GCP specialist as required to compliment the overall solution.
• Manage the opportunity from sales pursuit, facilitate negotiations and closing activities.

Academic Qualification: BS/BA Degree or equivalent. MBA/Master degree preferred.

• A technical background in engineering or computer science. Ideally AWS certification at practitioner level.

Knowledge & Experience:

• I6+ years of technology related sales.
• 10+ years of sales management experience.
• Experience of leading, winning, negotiating and closing technology sales pursuits in the cloud, infrastructure, and applications space, ideally using AWS/GCP or other cloud technologies.
• Originating sales and relationships with clients at all levels, including C-suite, both at established and emerging clients.
• An understanding of the Nigeria, Ghana, Kenya and the West Africa Cloud competitive landscape.
• Proven track record of building and managing successful technology sales teams.
• Deep insights into enterprise technology sales ecosystem in West Africa, main stakeholders and trends.
• Previous technology sales expertise at a Nigerian channel partner company.

Key Skills & Competencies:

• Analytical Skills
• Excellent Leadership, organizational and communication skills
• Ability to work independently and successfully as part of a team.
• Ability to assess complex problems and create solutions that are market competitive.
• Track record of establishing new client relationships and developing long-term recurring relationships both with clients and in the broader technology vendor alliance ecosystem.
• Able to initiate and drive change

 

Job Summary: We are seeking a senior tax manager who will offer recommendations about complex tax matters and explain tax matters to non-tax/legal tax professionals. You will ensure our company is in compliance with all relevant local, state, and federal tax laws. As a senior tax manager, you will create internal taxation policies and incorporate these policies into current accounting procedures. Ultimately, you should possess strong interpersonal and communication skills because you will deal with clients at all levels. Key Responsibilities:

• Trusted advisor and role model for your clients and our people across multiple teams, making this a great place to develop a diverse network of collaborative colleagues.
• Responsible for overall corporate Tax management including devising effective tax planning and tax management strategies, to minimize, defer or eliminate tax liability on the company transaction in accordance with the relevant tax laws.
• Personally coach and develop a highly trained team, all while handling activities with a focus on quality and commercial value.
• Ensure timely filing of all client-related tax returns and documents
• Manages engagement efficiently by timely assignment, supervision and review of work; conducts timely billing on all engagements for which he/she is responsible
• Assumes full responsibility for larger, more complicated tax returns and delegates to the various tax preparers as deemed necessary.
• Performs technical tax review and approval of all tax returns.
• Develops a professional relationship with the client and serves as the main point-of-contact to the client and ensures that the client is fully informed of engagement progress
• Generates new business opportunities within current client base and outside network.
• Respond to federal and state tax notices that impact clients, and represent clients in any potential tax audit
• Ensure accurate deduction and prompt remittance of all statutory deductions to the relevant agencies.
• Identify tax savings in prospective asset acquisition scenarios.
• Principal focal point for the computation of VAT, WHT and local content deductibles on all transaction documents.
• Responsible for processing of annual corporate Tax Clearance Certificate (TCC) for all company entities and individual TCC’s for employees.
• Comply with State and Federal tax regulations by prompt filing, calculating monthly estimated tax payments, making prompt payments, etc.
• Prepare and update tax provision schedules.
• Coordinate tax audits by various authorizes with our tax consultants. Prepare response to enquiries from the relevant tax authorities, provision of required documentation and support during tax audits.
• Make inputs to support the preparation of reports to various Government agencies such as NDDC, FIRS, NCDMB, NEITI, etc.
• Communicating complex tax issues to non-tax professionals and clients

 Academic Qualifications: Bachelor’s or Master's degree in Accounting or Tax Experience: 

• At least 8+ years of technical tax experience in public accounting
• Proven work experience as a Tax Manager, an advisory firm, or a similar role. Corporate Income Tax is mandatory
• Experience in resolving tax controversies with the different tax authorities.
• CIT Qualifications
• Experience with international taxes is an added advantage
• The capacity to recognize and suggest solutions to complex income tax problems

Skill & Competence:

• Knowledgeable in Automobile Tax legislation VAT, PIT, WHT, PAYE etc
• Strong interpersonal and communication skills
• Stakeholder/Relationship Management.
• Business Knowledge
• Risk Manage
• Internal Control
• Business Strategy
• Financial inter mediation skill
• Relationship Management
• Commercial Acumen
• Ability to manage complexity
• Balanced Entrepreneurship

Job Brief: We are looking for an experienced Facilities Manager to oversee all building-related activities. You will be responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well-functioning. Responsibilities:

• Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments
• Manage the upkeep of equipment and supplies to meet health and safety standards
• Inspect buildings’ structures to determine the need for repairs or renovations
• Review utilities consumption and strive to minimize costs
• Supervise all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors
• Control activities like parking space allocation, waste disposal, building security etc.
• Allocate office space according to needs
• Handle insurance plans and service contracts
• Keep financial and non-financial records
• Perform analysis and forecasting
• Ensure all building facilities adhere to proper safety standards and cleaning procedures
• Keep building and all facilities up to code and accurately follow maintenance protocol

Requirements &Skills:

• Proven experience as facilities manager or relevant position
• Well-versed in technical/engineering operations and facilities management best practices
• Knowledge of basic accounting and finance principles
• Excellent verbal and written communication skills
• Excellent organizational and leadership skills
• Good analytical/critical thinking

Job Objective: Responsible for the daily production of quality products in the factory, with a view to achieving company’s objectives and targets as spelt out in the annual budgets, and on time to meet customer request and expectation. Job Responsibility:

• Ensure that the production is carried out as per SOP.
• Monitor and report any unsafe condition / unsafe act immediately and take steps to resolve the same.
• Provide support to Shift Executive on duty for achieving the KPIs and maintain discipline at shop floor.
• Keep the production floor organized and ensure smooth product flow.
• Maintain good house-keeping always.
• Provide production results for Production Executive (Planning) for production reports
• Conduct start-up meetings with shop floor employees as per the defined frequency
• Report and escalate breakdown issues to Maintenance and follow up for timely resolution to ensure minimum loss of production.
• Collate and provide inputs on production issues / manufacturing feasibility for the line
• Manage production operators to achieve company objectives.
• Co-ordinate shift operations for specified line on a daily basis to ensure achievement of production targets within defined budget, quality and safety standards
• Allocate and Re-allocate manpower to different production line as per the plan and change in requirement.
• Utilize manpower and other resources optimally to drive manufacturing efficiency
• Undertake Compliance to manufacturing guidelines while on shop floor
• Train shop floor operators on production process, safety, housekeeping and hygiene
• Maintain a relentless focus on waste reduction and process efficiency improvements.
• Staff administration within company rules and polices.
• Prevent introduction of food safety hazard into the product when carrying out assigned job.
• Ensure awareness, understanding and application of QHSE policy on assigned jobs
• Ensure awareness, understanding and application departmental /process QHSE objectives;
• Ensure awareness of your contribution to the effectiveness of the QHSE Management Systems, including the benefits of improved performance including associated opportunities for improvement of the processes assigned;
• Ensure awareness of the implications of not conforming with the Company QHSE Management Systems requirements including associated risks for the process assigned
• Implement and comply with QHSE requirements relating to environmental aspects and impacts and other policies, procedures and /or regulations applicable to assigned jobs
• Understand and apply the intent of the QHSE policy to assigned jobs

Academic / Education Qualifications: HND/ B.Sc or equivalent in Engineering related study. Knowledge &Experience:

• Minimum 5 years of experience in Similar industry
• Knowledge of Production and Packing Machines of FMCG industry
• Administrative ability to handle the shop floor team
• Knowledge of Food Production Process
• Problem Solving Tools

Skills:

• Analytical Skills
• Sound Interpersonal Skills
• Innovation Skills
• People Management Skills
• Communication Skills

Job Summary & Purpose: Responsible for routine/shift operation and preventive, predictive maintenance of the Plant and process equipment, packaging machines, pumps, gear boxes and other machines. Job Responsibility:

• Ensure full compliance to all Safety regulation
• Perform and document preventive maintenance.
• Ensure machine availability and equipment maintenance
• Participates in problem-solving and plant performance improvement activities.
• Start-Up, Adjust and Operation of Equipment; Proper Shutdown and Changeover as required by company standards and to minimize downtime
• Perform all mandatory quality testing/checks and complete all related documentation and paperwork for department operations: Quality, Safety, etc.
• Troubleshoot mechanical and basic electrical concerns of the equipment, maintain and improve integrity and performance of all focus line/s equipment, and complete scheduled work orders on CMMS MAXIMO.
• Highly experience in maintenance of primary and secondary packaging machines used in FMCG
• Strong ability for alignment and fine tune to precision
• Ability to exhibit cares and passion for operation sustainability
• Adherence to preventive maintenance schedules.
• Carry out any assigned food safety jobs by the head of department
• Prevent introduction of food safety hazard into the product when carrying out assigned job.
• Management Systems requirements including associated risks for the process assigned

Academic Qualification:

• OND in Mechanical Engineering with relevant industry experience OR
• HND/BSc in Mechanical Engineering with minimum of 5 years’ experience within the Manufacturing Industry.

Knowledge & Experience:

• Basic Equipment Care
• Basic Knowledge of Machine Operations.
• Experience in Cut & Wrap machines, GD machines, Single & double twist machines, Pillow pack machines, Flow pack machines, Vertical packing machines is preferred. Knowledge & Experience in precision settings is essential.
• Good food hygiene & quality know how.
• Knowledge of GMP and Workplace Organization
• Knowledge of Troubleshooting
• Ability to diagnose machine fault with the use of manual and assembly diagrams.

Skills:

• Analytical skills
• Effective communication and Time Management skills.
• Multitasking and Numerate skills
• Physical and mental alertness
• Microsoft Office Skills.

Job Summary & Purpose: The role of the Direct Material Buyer is to act as a point of contact towards the internal customer for Procurement related enquiries, support local purchasing requests in collaboration with the Regional Category organization, and manage efficient contracts implementation. Works with business, end users, in the Operating Country (OC) and act as a valued and trusted Business Partner. Works with global or regional Category teams to implement contracts locally and to provide local specifics on demand. Works with suppliers as needed and ensures other regulatory compliance for all processes in scope. Job Responsibility:

• Act as the single point of contact (SPOC) for the Procurement function in-country.
• Be the face of the source-to-pay process to in-country leadership/Supply Chain and other stakeholders
• Diffuse and ensure the respect of the Procurement procedures and Policies.
• Guarantee efficient use of the purchasing systems by all users providing them assistance when necessary.
• Build up solid information sharing and collaboration routines with local Supply Managers to facilitate effective cross-functional interactions for direct
• Act as first escalation point for local business users and drive resolution in line with Procurement policies.
• Coordinate local contract implementation tasks.
• Coordinate and participate in the execution of the contract implementation plan.
• Lead the phase out of the old contracts and procedures.
• Act ethically and comply with legal requirement associated with the role
• Raise questions and concerns when faced with an ethical or compliance issue.
• Apply integrity in all aspects of professional conduct.
• Provide insights on local supplier market.
• Support with local supplier qualification assessment.
• Support with the development of the contract implementation plan.

Academic Qualification:

• A minimum of HND/ BSc degree in Engineering, Social Sciences or any other numerate disciplines.
• Graduate Member of the Chartered Institute of Purchasing and Supply Management of Nigeria (CIPSMN) is an added advantage.

Experience: 3-5 years post qualification experience (in a manufacturing environment) in procurement. Key Skills & Competencies:

• Analytical/ Numerate skills
• Effective communication skills.
• Multitasking skills
• Interpersonal skills
• Time Management Skills
• Clear understanding of distribution channels

Job Summary & Purpose: A Procurement Manager manages and directs the purchasing of all the goods and services a company needs. They are responsible for identifying potential supplier sources, conducting interviews with potential vendors, negotiating favourable supplier agreements and managing supplier and vendor contracts. Procurement Managers constantly monitor what a company purchases, delivers and spends to ensure that the approved purchases fall within budget guidelines, are cost-efficient and of high-quality. They also spend a good part of their time assisting Purchasing Agents and providing product-specific training to junior staff to ensure they adhere to the company’s procurement policies and procedures. Responsibilities:

• To source for all equipment and materials required by the company.
• To buy all materials required by the company in her daily operations.
• To carry out his function within the limit of the company’s procedure and guidelines of procurement.
• Identify potential sources of equipment and materials required by the company.
• Sends out request for quotations (RFQs).
• Generate vendor selection list.
• Negotiate with vendors for the best price over purchases.
• Chart bids and analyses same.
• Prepares EXCOs and LPOs for approved requisitions.
• Ensure strictly adherence to HSE policies and procedures and that safe work methods applied.
• Perform any other duty that may be assigned by your supervisor/line manager.

Academic Qualification: Minimum of HND / BSC in  Engineering and degree Professional Qualification: Possession/In pursuit of a professional certification in Purchasing and Supply (Chartered Institute of Purchasing & Supply – CIPS) United Kingdom or Nigerian Chapter. Experience: Minimum of 10 years Post Graduation and 3 year in Supply Chain. Key skills and Competencies:

• Financial and numerical skills
• High-level of attention to detail
• Excellent analytical and problem-solving skills
• Exceptional talent in negotiating and networking
• Solid knowledge of supplier or third-party management software
• Exceptional communication skills with the ability to foster strong supplier relationships
• Strong attention to details
• Must be proactive.
• Team work.
• Ability to meet up with deadlines.
• Knowledge of supply and chain management.
• Knowledge of market value and prices.
• Knowledge of vendors and suppliers.

Key Performance Metrics: Accuracy of MRF specifications.

• Appropriateness of vendor selection list.
• Timely issuance of Request for Quote.
• Precise evaluation and analysis of vendor quotes and bids (minimum of 3 quotes).
• Generation of Purchase Order, maximum of 24hours upon receipt of fully approved MRF of EXCO.
• Ensure Purchase Order accuracy – right quantity and right product.
• Closure of MRF to LPO maximum 10days.Process Compliance/Accuracy.

Quality &Customer satisfaction:

• Ensure supply of materials with quality standards
• Minimal to Zero percentage of material/service rejection
• Minimal to Zero disapproval rate by End-user.
• Minimal to Zero re-work level of MRF’s.

Delivery:

• On-time delivery 24hrs (especially important for strategic supply and 48hrs for other supplies.
• Minimal to Zero default in agreed-upon timeframe for deliveries.

Negotiation/Cost Savings:

• Exercise of adequate negotiation skills.
• Achievement of substantial discount savings on Requests.
• Consistent reduction on unit costs of direct purchases.

Documentation/Record keeping:

• Effective monitoring and accuracy of records

Job Brief: Marketing Manager: to manage, establish and maintain positive customer relationships, to oversee the marketing budget, perform competitive analyses, research new trends, plan and deliver effective marketing strategies and monitor the progress of new and existing products to ensure growth and profitability. Job Duties

• Strategy Formulation and Implementation, Stakeholder & External Relation, Financial
• Management, People Management, identify trends, insights and optimize performance based on the insights.
• Brainstorm new and creative growth strategies.
• Plan, execute, and measure experiments and conversion tests.
• Collaborate with internal teams to create landing pages and optimize user experience.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Instrument conversion points and optimize user funnels.
• Collaborate with third party vendor partners.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
• Understand market dynamics and competitive landscape that affect product demand and direction, using it as feedback to drive attractiveness of the company’s product.
• Supporting sales with deal qualifications and initial scoping of incoming opportunities.
• Responsible for providing the sales team with the necessary product expertise to enable them to sell the product. This involves printed and electronic promotional material, FAQs, presentations, product training, and relevant papers.
• Responsible for reviewing product data to ensure that the Sales Team in Nigeria is kept up to date on new developments regarding the companies or competitors’ products.
• Act as point of first reference for all product related enquiries and work collaboratively with colleagues in Sales, Marketing and Technical Solutions to address any issues that may arise.
• Direct market research and intelligence gathering efforts to assess customer response to/ requirements for new products. Either conduct this research with the organization’s resources or manage an agency.
• Assist with the development of Go-To-Market plans and provide content for advertising, promotion and sales aids in accordance with the annual marketing plan.
• Recommend value added services to drive customer retention.
• Identify and qualify opportunities for new business, products and services.
• Define and direct marketing programs for demand creation, lead generation and interface for lead tracking and management.
• Provide marketing support and / or assistance to other team members on product solutions.

Skills & Competencies:

• Strong analytical background
• Product Prototyping
• Business Analysis
• Product Development & Management (Go-To-Market Strategies)
• Project Management
• Requirement Gathering & Analysis
• Negotiation & Interpersonal Skills
• Client relationship management
• Business Development
• Technical Documentation
• Excellent communication, interpersonal, and relationship-building skills

Job Specifications:

• Minimum of a university degree in Accountancy, Marketing, Business Administration, or any other relevant discipline from a reputable institution.
• An MBA or Masters’ degree in any business-related discipline is an added advantage
• Minimum of twelve (10) years’ post-graduation experience in the IT Consulting with at least five (5) years’ experience in an Executive Management role.
• Good knowledge of the Consulting Industry and Information Technology
• Experience working with CRM (Client Relationship Management) Systems.
• Certification in Marketing is desirable.
• Understanding of website analytics, content management and digital marketing

 

Job Brief: We are looking for a high-performing Snr. Enterprise Sales Executive to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales potential, crafting sales plans and justifying those to plans to the upper management. Responsibilities

• Prospecting for new sales and opportunities
• Achieving growth and hitting sales targets by successfully managing available resources
• Designing and implementing a strategic business/sales plan that expands company’s customer base and ensure it’s strong presence
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Manage customer portfolio to maximize relationship building opportunities.

Requirements:

• BSc/MSc Degree in business administration or a related field; certification in sales or marketing will be an asset.
• Successful previous experience as a sales representative, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent verbal and communication skills with proficiency in English Language
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Well-organized and responsible with an aptitude in problem-solving
• A team player with high level of dedication

JOB SUMMARY

• Supervise and boost the sales of Sales persons/Connectivity Consultants.
• Assist the Sales Manager in leading the team towards target achievement.
• Present and sell company products and services to current and potential customers.

Duties:

• Position reporting to the Sales Manager
• Supervise sales of the team reference the sales acquisition process and tools (via PIF and reports)
• Supervise and advise on the solution proposed to prospects following the PIF (Prospect Information Form).
• Assist to Lead, supervise, motivate and closely monitor team
• Prepare and execute sales plan to increase sales, with attention to details and follow through Reports to the sales manager on activities of the teams/achievements periodically.
• Maintain required record-keeping and reporting of sales and services activities
• Demonstrate customer-driven attitude through excellent knowledge of products, services, rates and represent the product and company in a professional manner.
• Liaising with customers (which may include actual selling), maintaining detailed knowledge of the company’s services and keeping abreast of what competitors are doing
• Ensure all schemes and procedures launched by the company are pushed to the maximum with full compliance by team members
• Also ensure the team members are in their best optimal level in terms of sales, administrative responsibilities, processes and physical outlook

Requirements

• BSc/MSc Degree in Business Administration or a related field; certification in Sales or Marketing will be an asset.
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.
• Committed to continuous education through workshops, seminars and conferences.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise.
• Excellent mentoring, coaching and people management skills
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies.
• Excellent verbal and communication skills with proficiency in English Language.
• Solid organizational skills including attention to detail and multi-tasking skills.

Job Brief: We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company. Requirements

• Great educational background, preferably in the fields of computer science or engineering for technical project managers
• Proven working experience as a project administrator in the information technology sector.
• Solid technical background, with understanding or hands-on experience in software development and web technologies.
• Excellent internal communication skills.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Excellent verbal and written communication skills.
• A team player with high level of dedication.
• BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset.

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings and propose improvements.

Job Summary & Purpose: To ensure always that instruments used in the monitoring of production processes gives an acceptable level of accuracy through focus inspections, tests, calibrations and removal from the production system defective measuring/ indicating instruments Job Responsibility:

• Perform and/or oversee troubleshooting and maintenance necessary to keep observing instruments operating at their peak efficiency on a daily basis.
• Must be able to inspect, tests, detect abnormal fluctuations, adjust and repair instruments used for measuring and indicating pressure, temperature etc.
• Carry out in-house calibrations on instruments and in compliance with all statutory requirements by Weights and Measures.
• Must be able to test accuracy of measuring instruments, controllers and other recording, indicating or controlling instruments to locate defective components in system.
• Interface with the OEM for online and remote support and ensure the connectivity is
• always active.
• Initiate, own and assist with the resolution of RCAs (Root Cause Analyses) and completion of resulting actions.
• Prepares schematic drawings, sketches, and reports to reflect changes or alterations made in instruments, circuits and systems.
• Keep supervisor informed on progress on assigned tasks, problems and concerns related to the instrumentation; provide status reports as required and accept priorities as assigned.
• Collaborate with plant technicians to create efficient, effective and unified work environment based on the principles of teamwork and mutual responsibility for shared objectives.
• Contribute to a safe work place by performing all tasks in accordance with the company laid down rules on safety.
• Duties may not only be limited as listed above in primary assignment and may also require providing mechanical/Electrical support as needed.
• Ensure awareness, understanding and application of QHSE policy on assigned jobs
• Ensure awareness, understanding and application departmental /process QHSE objectives;
• Ensure awareness of your contribution to the effectiveness of the QHSE Management Systems, including the benefits of improved performance including associated opportunities for improvement of the processes assigned;
• Ensure awareness of the implications of not conforming with the Company QHSE Management Systems requirements including associated risks for the process assigned
• Implement and comply with QHSE requirements relating to environmental aspects and impacts and other policies, procedures and /or regulations applicable to assigned jobs
• Understand and apply the intent of the QHSE policy to assigned jobs
• Understand the significant environmental aspects and related actual or potential impacts associated with the work, and the environmental benefits of improved personal performance
• Understand roles and responsibilities and the importance of conformity with the QHSE requirements.
• Understand the potential consequences of departure from specified QHSE procedures or legal requirement

Academic Qualification: B.Sc/HND or equivalent in Graduate in Electronic /instrumentation engineering from a reputed and recognized university/institution with at least 5 years of practical experience in industrial instrumentation/ automation maintenance preferably in the food processing / FMCG industry Knowledge & Experience:

• Good food hygiene & quality know how
• Knowledge of GMP and Workplace Organization
• Knowledge of Troubleshooting
• Basic Knowledge of Machine Operations
• Basic Equipment Care
• Calibration method
• Siemens PLC’s

Key Skills & Competencies:

• Instrument calibration
• Analytical skills
• Automation system
• Effective communication skills.
• Multitasking skills
• Interpersonal skills
• Time Management Skills
• Numerate Skills
• Physical and mental alertness

Responsibilities

• Create business strategies and a sales strategy for the territory that will guarantee the company's profitability and achievement of its sales targets.
• In charge of the Sales Representatives in your territory's performance, development, coaching, discipline, and rewards.
• Individuals and the team should prepare action plans for efficiently locating sales leads and prospects.
• Launches and supervises the creation of action plans to break into new markets.
• Provides assistance as required in the creation and execution of marketing strategies.
• Helps FMCG Sales Representatives with the planning of their sales presentations.
• Staying informed about FMCG products and rivals
• Attending to a few significant clientele.

  Requirements

• B.SC
• 5-10 years proven experience as a Sales Manager within territory.
• Strong command of FMCG wholesale through all sales and distribution channels
• Excellent interpersonal and communication abilities.
• Candidate must be proficient in the use of MS Office, G-Suite And Tally

Job Responsibilities:

• Support the HR Team with recruitment, operations and CSR activities
• Follow up on new employee on-boarding and ensure timely completion of on-boarding documents and work-tools
• Collaborate with Records Officer to ensure employees file are regularly updated Preparing monthly salary variables and validate payroll
• Manage end-to-end process for remittance of relevant statutory payments and/or employees’ benefits Support management in coordinating Training and Development activities
• Ensure all trainings are registered with ITF/process ITF reimbursements Support Performance Review and Annual Appraisal activities
• Assisting with the communication of “people related” policies, procedures and company changes to all employees
• Coordinate employee engagement activities
• Managing fairly and thoroughly all employees’ complaints and disciplinary process in the business unit
• Collaborates with departments to provide support and assistance in employee related matters
• Implementing ANZEN and KAIZEN principles
• Responsible for monitoring HSE key performance indicators (KPI)
• Active involvement in HSE internal audits and promoting safety culture
• Perform other duties as assigned

  Academic Qualification: Minimum of bachelor’s degree in any Social Sciences, Humanities, Business Administration disciplines Experience: Minimum of 3 years relevant experience in a generalist role in a similar organization Professional certification in Human Resources from CIPMN, HRCI, CIPD or SHRM Key Skills & Competencies:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and manage multiple tasks.
• Ability to act with integrity, professionalism and confidentiality.
• Good knowledge of employment-related laws and regulations.
• Good knowledge of MS office packages (Word, Excel & PP)

Overview

• As a branded manager, you directly impact how our business moves and succeeds by opening new opportunities in the bid to increase the company’s profit margin

Responsibilities

• You understand your client’s business, knowing exactly which of our products can help them evolve their business
• You have an excellent overview of the business and are up-to-date with the latest industry trends as well as the competition
• Clients with whom you cooperate are satisfied and they show it by stable and/or increased usage of service
• The number of clients is consistently increasing, by building a healthy pipeline of accounts in the region you are covering
• You identify risks that can affect the achievement of the sales goals, builds related plans and suggests changes necessary to manage the risks
• You are responsible to provide client/market information that will enable regional management to create local business strategy and approach
• You are responsible for achieving annual volume and gross profit targets implementing sales and marketing plans for your region
• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity.
• Review and report quarterly sales performance
• Develop short and medium-term sales strategies

Job Requirements

• You have minimum 3-5 years of experience in FMCG industry, Manufacturing and related industry
• Knowledge of the industry is key and working experience(an added advantage)
• B.Sc Hons (Social sciences )
• Target driven
• You have great listening skills, being able to quickly identify clients’ pain points
• You are able to present products & ideas with ease, confidence, and persistence to prospective clients even at
• You are a flexible and highly motivated self-starter, who is hungry to win, always looking to push own limits
• Must possess business and sales acumen
• Must be confident

Skills:

• Sales planning
• Strategic thinking
• Excellent financial and commercial skills
• Highly motivated, dedicated, proactive and creative
• Able to write coherent and professional sales reports
• Excellent interpersonal and relationship-building skills
• Ability to lead on projects from inception to completion
• Communication proficiency and excellent presentation skills.

Job Purpose: Analyzes sales, expenses and inventory monthly to maintain profit goals. Develops and administers an aggressive wholesale parts program to produce profit. Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers. Responsibilities:

• Coordinate with sales team to develop and implement parts sales plan.
• Oversee parts marketing activities to achieve revenue goals.
• Manage daily activities of sales team to meet sales objectives.
• Perform inventory management to avoid surplus and obsolete stocks.
• Identify new business opportunities to improve sales.
• Ensure that customer orders are processed in a timely manner.
• Ensure in compliance with corporate policies and procedures.
• Analyze expenses and revenues and make adjustments in sales plan to achieve profitability.
• Provide outstanding services and ensure customer satisfaction.
• Evaluate the performance of sales team and develop performance improvement plans.
• Maintain sales documentation for reference purposes.
• Work with sales team to develop promotional activities.
• Identify and contact new manufactures and vendors.
• Perform price and contract negotiations with vendors as needed.
• Address customer concerns promptly according to company guidelines.
• Process customer payments in a timely manner.
• Stay current in market trends and techniques.

Parts Sales Manager requirements

• At least 5-8 years of experience in parts sales management
• Bachelor's degree in business administration or related field
• Strong knowledge of automotive parts industry
• Excellent communication and negotiation skills
• Ability to develop and execute sales strategies

Key Skills & Competencies:

• Active Listening
• Critical Thinking
• Communicating effectively in writing as appropriate
• Complex Problem Solving
• Time Management
• Being calm when dealing with customer complaints and issues.
• Giving professional presentations.
• Strong negotiating and selling skills.
• Having excellent people’s skills and intuitive to clients’ needs
• Inventory Control Procedur
• Inventory Management

Job Brief:

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone or electronically. May aid concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, Internet, Network-LAN and operating systems diagnosing problems and performing troubleshooting activities Plan, create, publish, and share new content (including original text, images, video, and code) daily that builds meaningful customer connections, increases brand awareness and encourages community members to engage with the brand.

Primary activities:

• Expertise in Windows administration.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Extensive hands-on experience in set-up and administration of various desktop and cloud-based productivity tools (e.g. Google Docs, MSOffice / Mac Office, Sage and Office Internet and LAN, etc.)
• Ability to solve problems quickly and automate processes to speed resolution.
• Experience with utilizing and administering Helpdesk or Defect Tracking systems.
• Experience with supporting video, presentation, and audio-conferencing equipment and software.
• Hands-on experience with social media and Web Site Management
• Resolve and debug user problems for serious adverse event tracking, reporting system and document management systems.
• Train and support for the end-user community.
• Gather additional requirements and provide end-user support by working closely with end users.
• Identify and develop required written and online support documentation.
• Test system development life cycle of applications.
• Participate in client meetings as needed for systems discussion.
• Maintain and update training and support tracking records.
• Research, record and resolve client phone calls into the call centre from correspondent Home Office contacts and client consumer end users.
• Coordinate new user access and establish systems with various support groups.
• Provide feedback to the manager and other members on process change suggestions.
• Train new clients on company Product Services administration and support procedures.
• Administer new user IDs and maintain existing access.
• Configure printers, applications and email profiles.
• Support end-user application installation and maintain workstation builds.
• Expertise in Web Site and Email configuration and administration.
• Security-minded: work with security and compliance personnel to execute periodic security tasks; participate in internal and external audits; provide continuous improvements to the compliance and security IT processes.

Job Requirements and Skills

• Graduate Qualifications: IT degree from a recognised University REQUIRED.
• Post Graduate Qualifications: Post Graduate Degree Technology OR MBA is of ADVANTAGE.
• Experience: 4+ years’ experience in System Administration and end User Support NYSC is ESSENTIAL.
• Certifications and Training Requirements: ITIL, MOF, MCITP, MCTS, MCPD, MCA, MCSE, SAGE certification or relevant Qualifications are of ADVANTAGE.

Key Skills & Competencies

• Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.
• Dedicated, good team consciousness.
• Strong oral and written communication skills
• Strong interpersonal and collaborative teamwork
• Good Communication and Interpersonal Skills
• Problem-Solving Skills
• Leadership and People Management Behaviour skills
• Integrity