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Job Brief: PREAMBLE The Ministry's ultimate accountability is to the SBO. This department is the engine of SBO empowerment—ensuring that the Strategic Business Organisations of the ministry have the access, capability, resources, and institutional support they need to grow, scale, and compete in the markets of the world. MANDATE This department is mandated to lead the Ministry's business development and enterprise support agenda. It designs and delivers the programmes, advisory services, and funding access mechanisms through which SBOs achieve measurable commercial growth. It is accountable not merely for supporting businesses, but for the outcomes those businesses achieve.  SCOPE OF AUTHORITY The department's authority spans the full breadth of SBO development: business needs assessment, growth planning, investment readiness, funding facilitation, advisory and mentorship services, flagship programme management, market intelligence, and commercial framework development. It is the primary interface between the Ministry and the SBO community. KEY RESPONSIBILITIES SBO Growth Planning: Design and deliver bespoke growth plans for SBOs at different commercial stages—addressing revenue, market, funding, operational, and strategic needs. Flagship Programme Leadership: Lead School of Commerce, and the Tech Startup Growth Initiative with institutional discipline: defined objectives, structured curricula, rigorous selection, and post- programme impact evaluation. Funding & Investment Access: Structure SBO access to venture capital, development grants, government-backed loans, and development finance. Prepare SBOs for investor engagement through investment readiness training. Business Advisory Services: Deliver advisory clinics, masterclasses, one-on-one consulting, and mentorship connections building SBO capability in finance, strategy, operations, marketing, and exports.  Free Trade Zone Management: Oversee the ministry Trade Zone as a vehicle for investment attraction, duty- efficient commerce, and SBO market access at scale. Enterprise Development Agency: Manage the Agency as the Ministry's instrument for SBO formalization, registration support, and institutional enterprise development. WORKING RELATIONSHIPS: This department works at the intersection of the entire Ministry. Commerce Programs and Events provide the platforms through which SBOs are convened. Trade and Export Development extends SBO reach into international markets. Investments and Partnerships supplies capital access. Digital Infrastructure builds the technology tools this department uses. Economic Research and Statistics provides the data that informs programme design. PERFORMANCE STANDARDS

• Revenue and market share growth achieved by Ministry-supported SBOs
• Value of funding and investment facilitated for SBOs per quarter
• Programme completion and post-cohort impact assessment scores
• Number of SBOs achieving new market access through departmental programmes
• Revenue from programme fees, advisory services, and agency activities

GOVERNANCE The Director is accountable to the Permanent Secretary for all SBO outcomes. All new programmes require Permanent Secretary approval before launch. Funding facilitation is conducted in coordination with Finance and Treasury and full compliance with applicable regulations.                                                                          

About the Role Our client is an African proptech managing billing, utilities, payments, and access control across approximately 600 residential communities. The Partner Programme Lead builds and governs the organization’s channel strategy, recruiting, certifying, and enabling external sales and account management partners to extend its reach across current operating markets and intone geographies. Key Responsibilities

• Partner Recruitment and Onboarding
• Identify, qualify, and on-board external sales and account management partners aligned with the organization’s geographic expansion and target segment strategy.
• Define partner profiles by region and vertical, and manage the partner pipeline against clear qualification and contract closure SLAs.

Partner Certification and Training

• Design and deliver certification covering platform capabilities, the pricing playbook, product use cases, and compliance requirements.
• Track certification completion across the active partner base and run quarterly refreshes as the platform and product evolve.

Commission and Revenue-Share Governance

• Work with the Financial Controller and Head of Growth to design commission structures and revenue-share terms.
• Own monthly commission reconciliation: validate partner-reported bookings against the CRM and the system of record, flag discrepancies, and ensure clean settlement within the agreed SLA.

Partner Account Quality Assurance

• Conduct quarterly QA reviews of partner-managed accounts covering data accuracy, policy compliance, customer satisfaction sampling, and certification standards.
• Identify under performers, flag high-risk accounts, and escalate to the Customer Experience function or proactive intervention where required.

Partner Performance Monitoring and Coaching

• Track partner KPIs covering sales velocity ,pipeline coverage ,churn, and NPS of partner-managed accounts.
• Conduct monthly business reviews with partners, identify coaching opportunities, escalate systematic underperformance to the Head of Growth, and support top performers with best-practice playbooks and product release updates.

Escalation Ownership

• Own the escalation path for all partner-managed accounts, routing technical issues to Engineering or Hardware by severity, commercial disputes to the Head of Growth, and customer health or churn escalations to the Customer Experiencefunction.
• Ensure partners escalate through this role rather than directly to leadership.

Platform Controls and Compliance

• Enforce the non-negotiable guardrail that partners are limited to sales and first-line relationship management and never access disbursement controls or paymentdata directly.
• Work with Engineering and Finance to ensure partner API access levels and data views are locked by design, and flag any attempted breaches for immediate escalation.

Partner Programme Reporting

• Build and own a dashboard tracking active partners, year-to-date sales by partner, cohort churn, partner-managed versus direct-managed account health, QA scores, and commission trends.
• Deliver a monthly partner scorecard to the Head of Growth by Day 5 of each month.

Partner Enablement Materials

• Maintain the partner resource library covering product datasheets, pitch decks, pricing playbooks, deal-structure templates, and customer success best practices.
• Work with Product, Hardware, Marketing, and Customer Experience to keep materials current and informed by partner r feedback.

AI-Assisted Partner Operations

• Adopt AI-assisted workflows across the partner function, including automated CRM hygiene on partner-submitted leads, AI-assisted partner communications, predictive churn flagging on partner-managed accounts, and automated settlement audits to surface anomalies.
• Treat this as an operational expectation rather than an option AL enhancement.

Requirements Experience

• Five to eight years in partner or channel management, sales enablement, or account management, with a track record of building or scaling a channel from an early stage or managing a significant existing partner base.
• Demonstrated success recruiting and onboarding B2B partners in SaaS, proptech, payments, fintech, or logistics, with experience in African or other emerging markets preferred.
• Experience designing and managing commission and revenue-share structures with Finance, reconciling partner-reported metrics against a system of record, and owning settlement accuracy.
• Track record of enforcing partner compliance and governance rules, including partner API access management, data handling controls, and escalation protocols.
• Strong analytical capability with experience building performance dashboards and tracking KPIs. Fluency with SQL, Python, or business intelligence tools is preferred, or a demonstrated ability to develop these skills with AI assistance.
• Direct experience in African markets, particularly Nigeria and Kenya, with an understanding of local partner landscapes and regulatory context, is a strong advantage.

Qualifications: A degree in Business, Marketing, Economics, or a related discipline. A postgraduate qualification or professional certification in sales, channel management, or business development is an advantage. Skills & Competencies Partner Relationship Management: Builds and sustains trust with external partners. Balances commercial incentives with compliance requirements and resolves disputes with clarity and consistency. Operations and Process Design: Creates repeatable workflows for partner onboarding, certification, and quarterly QA. Documents escalation protocols and owns the full partner lifecycle end to end. Analytical and Data-Driven: Designs and tracks KPIs, interprets trends across the partner cohort, and identifies risk signals including churn and anomalous commission  patterns before they escalate. Compliance and Governance: Understands payment integrity and data handling risk. Designs controls that prevent breaches rather than detect them after the fact. Escalates compliance violations with urgency. Cross-Functional Collaboration: Works across Growth, Finance, Engineering, Hardware, Customer Experience, and Marketing simultaneously. Translates between commercial and operational teams without losing precision in either direction. AI Fluency: Uses AI tools actively across partner operations including comms drafting, settlement anomaly detection, churn prediction, and CRM hygiene. Able to brief a tool, evaluate its output, and integrate the workflow into standard practice. Structured Communication: Writes clear playbooks, dashboards, and partner-facing documentation. Presents cohort performance and risk clearly to the Head of Growth and senior leadership. Preferred

• Background in utilities, smart metering, IoT, or facilities management technology.
• Experience managing API-integrated partner workflows or SaaS partner channels at scale. Exposure to AI-assisted operations including CRM automation, anomaly detection, or predictive analytics.
• Comfort building processes from scratch in a growth-stage environment.

Key Performance Indicators Partner Recruitment: Five to eight partners recruited, certified, and live within six months, with a published regional coverage plan. Partner-Channel Revenue Contribution: Fifteen to twenty-five percent of new bookings from partners within twelve months, with partner cohort churn within two percentage points of the direct-managed baseline. Commission Accuracy and Settlement: 100% on-time monthly commission runs with zero material discrepancies. All variances above the agreed threshold flagged and resolved within 48 hours. QA and Compliance: 100% of active partners reviewed quarterly. Zero instances of partner access outside approved guardrails. Zero partner-initiated disbursement attempts detected. Escalation Turnaround: All partner escalations resolved or routed within 48 hours. Partner-managed account NPS within five points of direct-managed by Month 12. Operational Delivery: Monthly partner scorecard delivered by Day 5. Certification curriculum live by Month 3. Partner enablement library maintained at full currency.  

About the Role Our client is an African proptech company managing billing, collections, smart metering, IoT access control, and digital resident engagement across approximately 600 communities in Nigeria and Kenya. The Head of Engineering and Platform Services will lead the engineering function and drive the next phase of platform growth. This role is responsible for building a high-performing engineering team, delivering the product roadmap, maintaining platform reliability, and ensuring that engineering practices support the organisation's commercial objectives. This role requires a leader who can strengthen engineering capability, improve delivery discipline, modernise development practices through AI-assisted engineering, and establish the systems, standards, and culture required to scale a multi-country technology business. Working closely with the executive team, the role combines technical leadership with operational accountability, ensuring engineering delivers secure, reliable products while working seamlessly with Product, Customer Experience, Finance, Revenue Assurance, and the Hardware Team. Key Responsibilities Engineering Leadership

• Build, lead, and develop a high-performing engineering organisation comprising software engineers, product management, UX design, infrastructure, and quality assurance.
• Recruit outstanding talent, establish effective onboarding, and create clear expectations for performance and career growth.
• Foster a culture of ownership, collaboration, technical excellence, continuous learning, and constructive feedback.
• Coach team members while addressing performance issues promptly and fairly.

Product Delivery

• Lead execution of the engineering roadmap, ensuring timely delivery of product priorities.
• Work closely with the CTO to translate strategic objectives into quarterly plans, sprint commitments, and measurable engineering outcomes.
• Balance delivery speed with technical quality, platform stability, and sustainable management of technical debt.
• Remove delivery bottlenecks and make informed trade-offs where priorities compete.

Engineering Excellence

• Define and maintain engineering standards covering architecture, code quality, testing, documentation, deployment, and operational readiness.
• Strengthen CI/CD practices and increase automation across testing and release processes.
• Ensure critical customer journeys are supported by comprehensive automated testing and robust monitoring.
• Drive continuous improvements in system performance, scalability, and reliability.

AI-Enabled Software Development

• Lead the adoption of AI-assisted software development across the engineering function.
• Equip engineers to use modern AI tools effectively throughout design, coding, testing, documentation, and troubleshooting.
• Establish practical governance that improves productivity without compromising security, maintainability, or engineering quality.
• Evaluate emerging AI capabilities and introduce improvements where they deliver measurable value.

Platform Security and Payments

• Maintain a strong security posture across all platform services, with particular focus on payments, access control, and customer data.
• Ensure payment validation controls are embedded within the platform and supported by appropriate governance and audit processes.
• Work closely with Finance and Revenue Assurance to strengthen reconciliation, payment integrity, and operational controls.
• Ensure engineering supports internal and external compliance requirements.

Platform Operations

• Establish effective incident management, monitoring, and on-call processes.
• Lead response to critical production incidents and oversee post-incident reviews that result in lasting improvements.
• Define service standards, operational runbooks, and engineering support procedures that improve platform reliability.

Cross-Functional Collaboration

• Partner with the Hardware Team on device integration, firmware releases, testing, and deployment readiness.
• Work closely with Customer Experience to improve issue resolution, release planning, and service quality.
• Collaborate with Product, Operations, Finance, and Executive Leadership to ensure engineering priorities remain aligned with business goals.

Vendor and Contractor Management

• Manage external engineering partners and specialist contractors supporting delivery.
• Ensure contractors integrate effectively into engineering processes while maintaining consistent quality standards and architectural governance.

Requirements Experience

• At least eight years of progressive software engineering experience, including leadership responsibility for engineering teams.
• Experience leading engineering through significant growth, platform transformation, or organisational rebuild.
• Demonstrated success in hiring, developing, and retaining high-performing technical teams.
• Strong experience delivering payment platforms, financial systems, or other security-sensitive applications.
• Practical experience implementing AI-assisted software development within engineering teams.
• Experience working in fast-growing technology businesses or digital product organisations.
• Experience within African markets, particularly Nigeria or Kenya, will be an added advantage.

Qualifications

• Bachelor's degree in computer science, Computer Engineering, Software Engineering, Information Technology, or a related discipline.
• Relevant professional certifications or equivalent industry experience will be an added advantage.

Skills & Competencies Technical Leadership Provides strong architectural direction while remaining sufficiently hands-on to guide engineering decisions, review technical designs, and challenge assumptions where necessary. AI Fluency Demonstrates practical experience using AI tools to improve software delivery, engineering productivity, and code quality while understanding the governance required for security-critical systems. Delivery Focus Balances speed, quality, and commercial priorities, ensuring engineering consistently delivers reliable business outcomes. People Leadership Builds capable teams, develops talent, and creates an environment where engineers are accountable, engaged, and able to perform at their best. Communication Communicates complex technical concepts clearly to both technical and non-technical stakeholders, enabling informed decision-making across the business. Ownership Takes responsibility for engineering outcomes, proactively resolves issues, and drives continuous improvement across people, processes, and technology. Desirable

• Background in PropTech, property management, IoT, or smart metering software.
• Experience in FinTech or payments infrastructure, including disbursement platforms, reconciliation, and fraud detection.
• Experience coordinating hardware and software integration, including field deployment QA and go-live sign-off processes.
• Prior experience working in a founder-led or CEO-led product environment with close executive involvement in engineering direction.

Key Performance Indicators (KPIs) Engineering Capability

• Core engineering structure established and fully operational within four months.
• Annual team retention rate of at least 90%.

Delivery Performance

• Quarterly roadmap commitments delivered within agreed timelines.
• Stable sprint delivery with predictable velocity by Month 3.

Engineering Quality

• Automated testing coverage exceeding 95% across critical customer journeys.
• Mean time to resolve Priority 1 incidents below two hours.
• Continuous improvement in deployment frequency and release stability.

Platform Security

• Payment validation controls fully implemented.
• Successful completion of internal and external security reviews.
• Zero critical payment failures resulting from platform defects.

AI Adoption

• AI-assisted engineering practices embedded across the engineering function.
• Engineers proficient in approved AI development tools within the first three months.

Operational Excellence

• Documented incident management processes and engineering runbooks in place.
• Effective coordination with Hardware, Customer Experience, and Operations on platform releases and production support.

   

Job Summary We are seeking a qualified and detail-oriented Medical Laboratory Scientist to join our healthcare team. The successful candidate will be responsible for performing laboratory tests, analyzing specimens, maintaining laboratory equipment, and ensuring accurate and timely reporting of test results to support patient diagnosis, treatment, and disease prevention. The ideal candidate should possess strong technical skills, a commitment to quality standards, and the ability to work effectively in a fast-paced hospital environment. Key Responsibilities Laboratory Testing & Analysis • Perform routine and specialized laboratory tests in areas such as Hematology, Chemical Pathology, Microbiology, Histopathology, Immunology, Molecular Diagnostics, and Blood Transfusion Science. • Collect, receive, process, and analyze patient specimens in accordance with established laboratory procedures. • Interpret test results and ensure accuracy before reporting findings to physicians and other healthcare professionals. • Ensure timely delivery of test results to support effective patient care and clinical decision-making. • Conduct quality control procedures to verify the reliability and accuracy of laboratory results. Laboratory Operations & Equipment Management • Operate, maintain, calibrate, and troubleshoot laboratory equipment and instruments. • Monitor inventory levels and ensure the availability of laboratory reagents, consumables, and supplies. • Maintain proper documentation of laboratory procedures, test results, and equipment maintenance records. • Ensure compliance with laboratory safety standards, infection prevention protocols, and waste disposal procedures. Quality Assurance & Compliance • Adhere to established quality assurance and quality control standards. • Participate in internal and external quality assessment programs. • Ensure compliance with hospital policies, laboratory regulations, and professional standards. • Assist during laboratory audits, inspections, and accreditation processes. • Maintain confidentiality of patient information and laboratory records. Collaboration & Patient Care Support • Collaborate with physicians, nurses, and other healthcare professionals to provide accurate diagnostic information. • Provide guidance on specimen collection requirements and test procedures. • Participate in departmental meetings, training sessions, and continuous professional development activities. • Assist in training laboratory interns, students, and junior laboratory personnel where applicable. Requirements Education • Bachelor's Degree in Medical Laboratory Science (B.MLS) from a recognized institution. • Valid practicing license from the appropriate regulatory body. • Registration with the relevant Medical Laboratory Science Council or professional association. Experience • Minimum of 2–5 years' experience as a Medical Laboratory Scientist in a hospital, diagnostic laboratory, or healthcare setting. • Experience in operating laboratory equipment and performing diagnostic tests across multiple laboratory disciplines. • Familiarity with laboratory information systems (LIS) is an added advantage. Skills & Competencies • Strong knowledge of laboratory techniques, procedures, and quality control standards. • Excellent analytical and problem-solving skills. • High level of accuracy and attention to detail. • Strong organizational and record-keeping abilities. • Ability to work independently and as part of a multidisciplinary team. • Good communication and interpersonal skills. • Proficiency in Microsoft Office applications and laboratory management systems. Key Performance Indicators (KPIs) • Accuracy and reliability of laboratory test results. • Turnaround time for specimen processing and reporting. • Compliance with quality assurance and safety standards. • Equipment uptime and proper maintenance records. • Successful participation in audits and accreditation processes. • Effective inventory management and minimal stock-outs. Working Conditions • Hospital-based environment with exposure to biological specimens and laboratory chemicals. • May require shift work, weekend duties, public holiday coverage, and emergency call-outs. • Must adhere to all laboratory safety and infection prevention protocols.

Job Summary We are seeking a detail-oriented and experienced Accountant to manage the hospital's financial records, ensure accurate financial reporting, and support the organization's financial operations. The ideal candidate will have strong accounting knowledge, experience in healthcare finance, and the ability to maintain compliance with financial regulations and internal policies. Key Responsibilities Financial Accounting & Reporting

• Prepare and maintain accurate financial records, ledgers, and accounting documentation.

• Support the Head of Accounts in ensuring that all funds are properly accounted for and accurately recorded in the Company's financial records.
• Maintain accurate records of all financial transactions and support periodic financial audits and reconciliations.

• Process and record daily financial transactions, including receipts, payments, and journal entries.
• Prepare monthly, quarterly, and annual financial statements and reports.
• Reconcile bank statements, accounts payable, accounts receivable, and general ledger accounts.
• Assist in the preparation of management accounts and financial reports.

Budgeting & Financial Control

• Assist in the preparation and monitoring of departmental budgets.
• Track expenditures and ensure adherence to approved budgets.
• Analyze financial data and provide recommendations for cost control and efficiency improvements.
• Monitor cash flow and support financial planning activities.

Revenue & Billing Management

• Monitor hospital revenue, patient billing, insurance claims, and collections.
• Ensure that all payments received are appropriately receipted, documented, and reconciled in a timely manner.

• Monitor and verify that all revenue generated by the hospital is accurately captured and reflects the Company's actual earnings.
• Ensure that all funds received are correctly allocated and applied to the appropriate revenue source, cost center, or account.
• Assist in identifying and resolving discrepancies relating to receipts, payments, and revenue recognition.

Compliance & Audit

• Ensure compliance with accounting standards, tax regulations, and hospital financial policies.
• Assist with internal and external audits by providing required documentation and reports.
• Maintain proper filing and documentation of financial records for audit purposes.
• Support the implementation of internal controls to safeguard hospital assets.

Payroll & Vendor Management

• Assist in payroll processing and ensure timely payment of salaries and statutory deductions.
• Process vendor invoices and ensure timely payments to suppliers and service providers.
• Maintain accurate records of fixed assets and inventory-related financial transactions.

Requirements Education

• Bachelor's degree in accounting, Finance, Economics, or a related field.
• Professional certification such as ACA, ACCA, ICAN, or equivalent is an added advantage.

Experience

• Minimum of 2- 4 years' experience as an Accountant, preferably in a hospital, healthcare organization, or related industry.
• Experience in financial reporting, budgeting, payroll, and audit processes.
• Familiarity with healthcare billing systems and insurance claims management is an advantage.

Skills & Competencies

• Strong knowledge of accounting principles and financial reporting standards.
• Proficiency in accounting software and Microsoft Excel.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Ability to handle confidential financial information with integrity.
• Excellent communication and interpersonal skills.

Working Hours: The role requires work from Monday to Saturday, with Saturday being a half-day. All Public Holidays will also be observed as half-day working days.          

Job Summary: We are seeking an experienced and strategic Chief Financial Officer (CFO) to oversee the financial operations of our hospital. The CFO will be responsible for financial planning, budgeting, financial reporting, risk management, revenue optimization, and ensuring the hospital's financial sustainability. The ideal candidate will possess strong leadership skills, extensive healthcare finance knowledge, and a proven track record of driving financial performance. Key Responsibilities Financial Strategy & Planning

• Develop and implement the hospital's financial strategy in alignment with organizational goals.
• Lead annual budgeting, forecasting, and long-term financial planning processes.
• Provide financial insights and recommendations to the CEO and Board of Directors.
• Monitor financial performance and identify opportunities for growth and cost optimization.

Financial Management & Reporting

• Oversee the preparation and presentation of monthly, quarterly, and annual financial reports.
• Ensure accurate financial record-keeping and compliance with applicable accounting standards.
• Manage cash flow, working capital, and capital expenditure planning.
• Analyze financial data and provide actionable recommendations to improve profitability and efficiency.

Revenue Cycle & Cost Management

• Oversee billing, collections, insurance claims, and revenue cycle management.
• Develop strategies to improve revenue generation and reduce financial leakages.
• Monitor departmental budgets and ensure effective cost control measures.

Compliance, Risk & Governance

• Ensure compliance with healthcare regulations, financial laws, and tax requirements.
• Lead internal and external audit processes.
• Develop and maintain robust financial controls and risk management frameworks.
• Ensure adherence to corporate governance policies and procedures.

Leadership & Stakeholder Management

• Lead, mentor, and develop the finance team.
• Collaborate with department heads to support operational and strategic objectives.
• Build and maintain relationships with banks, auditors, regulatory bodies, and other stakeholders.
• Participate in executive leadership meetings and strategic decision-making.

Requirements Education

• Bachelor's degree in accounting, Finance, Economics, or a related field.
• MBA, master's degree in finance, or related discipline is an added advantage.
• Professional certification such as ACA, ACCA, ICAN, CFA, or equivalent is required.

Experience

• Minimum of 15 years' experience in a senior finance leadership role, preferably within a hospital, healthcare organization, or related sector.
• Proven experience in financial planning, budgeting, forecasting, and financial analysis.
• Experience managing audits, compliance, and risk management processes.
• Group Head, managing multiple locations
• Experience in managing Corporate Expansion and Corporate Financing.
• Past experience in corporate funding, to a level of not less than $20m, including appropriate application of such funds, as the CFO.
• Experience in Corporate investment of funds and resources

Skills & Competencies

• Strong knowledge of healthcare finance and hospital revenue cycle management.
• Excellent financial analysis and strategic planning skills.
• Strong leadership and team management abilities.
• Proficiency in financial management systems and Microsoft Office Suite.
• Excellent communication, negotiation, and stakeholder management skills.
• High level of integrity, professionalism, and attention to detail.

Key Performance Indicators (KPIs)

• Budget adherence and financial performance.
• Revenue growth and collection efficiency.
• Cash flow management effectiveness.
• Audit and regulatory compliance outcomes.
• Cost reduction and operational efficiency improvements.
• Timely and accurate financial reporting.

 

Responsibilities Operational Responsibilities:

• Conducts Initial Consultation and clinical evaluation for new clients and way-forward for returning clients
• Conducts follow-up, pre- and post-treatment visits for clients
• Holds enquiry sessions with potential clients, as well as further enquiry for some others.
• Conducts stimulation folliculometry and determine timing of trigger for clients on treatment
• Prepares and types out medical reports and referral letters for clients including ANC referrals for pregnant clients.
• Conducts first, second and third trimester pregnancy scans.
• Provide medical counselling for clients where needed.
• Prepares and conducts a failed cycle review with clients, also a member of failed cycle review committee
• Conducts post treatment reviews with clients, including post IUI, post aspiration/PGD and cancelled IVF cycles (including those who had no transfers).
• Conducts pre- and post-operative reviews for endoscopy
• Conducts “egg retrieval” procedures after stimulation.
• Conducts Embryo transfers for clients
• Conducts intrauterine insemination procedures.
• Supervises BDU to ensure that the policies and programmes of the clinic are being carried out and pursued.
• Undertakes and supervises presentations of the clinic Brand at both in-centre, out-centre and media programmes
• Coordinate fertility school presentations.
• Conducts minor gynaecological procedures like: Sonohysterogram, endometrial scratching and dummy transfers
• Assists in major endoscopic surgeries

Strategic Responsibilities

• Ensure regularly posts/share of articles, opinions and open discussions on social media channels.
• Contributing clinical expertise to patient care and providing guidance.
• Ensuring compliance with healthcare regulations and safety standards.

Educational Qualification: MBBS Professional Qualification:  Fellow of the West African College of Surgeons (FWACS), Fellow of the Nigerian Medical College of Surgeons (FNMCS) Work Experience:  Minimum of 3 years post fellowship work experience Technical Competencies:

• Proficient in computer
• Good knowledge of theatre procedures
• Good knowledge of medical equipment such as scanners etc

Managerial Competencies

• Pro-activeness and alertness
• Teamwork
• Creativity
• Integrity
• Problem Analysis
• Process Improvement
• Good Leadership skills

Behavioural Competencies

• High Energy Level
• Good verbal and written communication
• Good leadership and motivational skill
• Honesty
• Customer Orientation
• Attention to details
• Strong organizational skills, confident, friendly & approachable

Age Requirements: Applicants must be at least 35 years old Working Hours: The role requires work from Monday to Saturday, with Saturday being a half-day. All Public Holidays will also be observed as half-day working days.      

Role Summary:The Medical Officer / Practice Manager will provide clinical and operational support for  the HIFU (High-Intensity Focused Ultrasound) service line and broader women’s health services at Nordica. The role combines patient consultations and clinical coordination with practice management responsibilities to ensure efficient service delivery, excellent patient experience, and operational effectiveness. The ideal candidate should have strong clinical judgment, excellent communication skills, and the ability to manage multidisciplinary workflows within a fast-paced women’s health environment. Key Responsibilities Clinical Responsibilities

• Conduct patient consultations, assessments, and follow-up reviews for women presenting with fibroids and other gynecological conditions.
• Support patient evaluation and selection for HIFU and other minimally invasive procedures.
• Review imaging, laboratory investigations, and medical history in collaboration with consultants.
• Provide patient education and counseling regarding treatment options, expectations, and recovery.
• Support pre-procedure and post-procedure clinical care pathways.
• Maintain accurate clinical documentation and electronic medical records.
• Participate in clinical audits, case discussions, and quality improvement initiatives.

HIFU Service Support

• Coordinate scheduling and workflow for HIFU procedures.
• Support multidisciplinary communication between doctors, nurses, radiographers, and administrative staff.
• Monitor patient experience and ensure continuity of care throughout the treatment journey.
• Assist with patient outcome tracking and reporting.
• Support awareness programs, patient seminars, and educational activities related to HIFU services.

Practice Management Responsibilities

• Oversee day-to-day operational activities of the clinic/service line.
• Ensure smooth patient flow, appointment management, and service coordination.
• Support implementation of operational policies and clinical protocols.
• Coordinate staff schedules and support performance monitoring where required.
• Monitor inventory and coordinate procurement of clinical consumables and supplies.
• Support billing coordination, reporting, and operational KPI tracking.
• Support research activities.
• Ensure compliance with healthcare regulations, quality standards, and patient

confidentiality requirements. Qualifications & Requirements

• MBBS or equivalent medical degree with full registration with the Medical and Dental Council of Nigeria
• Minimum of 4 years post-NYSC clinical experience
• Experience and/or interest in women’s health, fertility, radiology, or minimally invasive procedures is an advantage
• Previous healthcare operations or practice management experience is desirable

Required Skills & Competencies

• Strong patient communication and counseling skills
• Good understanding of women’s health and reproductive medicine
• Organizational and multitasking abilities
• Leadership and team coordination skills
• Strong documentation and reporting skills
• Ability to work in a multidisciplinary environment
• Proficiency in EMR systems and Microsoft Office tools
• High level of professionalism, empathy, and patient-centered care

Why Join Us

• Opportunity to work with pioneering non-invasive women’s health technology in West Africa
• Exposure to advanced HIFU and fertility care services
• Collaborative and innovative work environment
• Professional development and growth opportunities in women’s healthcare innovation

     

Job Summary The Risk Management Officer will support the implementation and continuous improvement of the Enterprise Risk Management (ERM) framework within company. The role is responsible for identifying, assessing, monitoring, and reporting operational, financial, regulatory, cybersecurity, strategic, and reputational risks across the organization. The successful candidate will work closely with business units to ensure risk management practices are embedded into operational processes, internal controls, compliance activities, and strategic initiatives while supporting the organization’s overall risk appetite and governance framework. Key Duties & Responsibilities Enterprise Risk Management (ERM)

• Support the implementation and monitoring of AET’s Enterprise Risk Management framework, policies, procedures, and tools.
• Conduct periodic risk assessments across departments and business functions.
• Assist in maintaining the enterprise risk register and ensure timely updates of identified risks and mitigation plans.
• Monitor emerging and existing risks that may impact business operations and strategic objectives.
• Support risk reporting activities for management, executive leadership, and board committees.
• Ensure risk treatment actions are tracked and escalated where necessary.

Operational & Business Risk Management

• Identify operational risks arising from processes, systems, people, and external events.
• Work with business units to implement effective internal controls and risk mitigation measures.
• Monitor incidents, losses, control failures, and operational disruptions.
• Support process reviews to improve operational efficiency and reduce exposure to risk.
• Participate in business continuity and disaster recovery planning activities.

Regulatory & Compliance Risk

• Monitor compliance with applicable regulatory requirements, internal policies, and industry standards.
• Assist in ensuring adherence to data protection and privacy regulations such as GDPR, NDPR, and other relevant standards.
• Support compliance reviews, audits, and remediation activities.
• Escalate identified compliance gaps and recommend corrective actions.

Cybersecurity & Technology Risk

• Collaborate with the Information Security and Technology teams to identify and manage cybersecurity-related risks.
• Support the monitoring of risks relating to data security, system vulnerabilities, digital transformation initiatives, and emerging technologies.
• Assist in tracking remediation activities arising from security assessments and audits.

Risk Reporting & Analysis

• Prepare risk dashboards, reports, and presentations for management review.
• Analyze risk trends, incidents, and control effectiveness.
• Maintain accurate documentation of risk assessments, controls, and mitigation actions.
• Support key risk indicator (KRI) monitoring and reporting activities.

Risk Awareness & Training

• Promote risk awareness and accountability across the organization.
• Support the delivery of risk management training and sensitization programs for staff.
• Assist departments in embedding risk management practices into daily operations.

Qualifications & Experience Education

• Bachelor’s degree in Risk Management, Business Administration, Finance, Accounting, Technology, Economics, or a related discipline.
• Relevant professional certifications such as CRISC, CRM, FRM, PRM, ISO 31000, CISA, or related certifications will be an added advantage.

Experience

• Minimum of 4 – 7 years’ experience in risk management, internal control, compliance, audit, cybersecurity risk, or related functions.
• Experience within a technology company, financial services institution, consulting firm, or regulated industry is preferred.
• Knowledge of enterprise risk management frameworks and governance practices.
• Experience in operational risk assessment and control monitoring.

Required Skills & Competencies

• Strong analytical and problem-solving skills.
• Good understanding of enterprise risk management principles and internal controls.
• Knowledge of regulatory compliance requirements and technology-related risks.
• Strong report writing and presentation skills.
• Ability to analyze data and prepare meaningful risk insights.
• Effective communication and stakeholder management skills.
• High attention to detail and organizational ability.
• Ability to work collaboratively across departments.
• Proficiency in Microsoft Office Suite and risk reporting tools.

Key Performance Indicators (KPIs)

• Timeliness and quality of risk assessments conducted.
• Percentage of identified risks with implemented mitigation plans.
• Compliance adherence rate across departments.
• Timely closure of audit and risk action items.
• Accuracy and timeliness of risk reports and dashboards.
• Reduction in operational incidents and control failures.
• Staff risk awareness and training completion rates.

Behavioural Competencies

• Integrity and professionalism.
• Proactive mindset.
• Critical thinking and sound judgment.
• Accountability and ownership.
• Team collaboration.
• Adaptability and continuous learning.

Working Relationships Internal

• Chief Risk Officer
• Managing Director/Executive Leadership
• Finance Team
• Information Security Team
• Internal Audit
• Operations & Business Units
• Human Resources

External

• Regulators
• Auditors
• Consultants
• Vendors and Partners

   

Role Summary: The Documentation & Reports Officer is responsible for recording all job and operational data for the Fiber Department, maintaining a well-organised filing system, and generating weekly and monthly reports. She also serves as the primary backup for the Coordinator during periods of leave or absence, ensuring the Fiber Backoffice continues to operate without disruption. Key Responsibilities Data Recording & Job Management

• Record all incoming requests, job updates, fault logs, and closures in the job tracking system accurately and in real time.
• Maintain a complete log of all jobs—open, in-progress, completed, and cancelled—with correct dates, engineer assignments, and status.
• Capture materials used per job and update inventory records accordingly.

Filing & Archiving

• Archive all job cards, completion forms, fault reports, and project documents within 24 hours of job closure.
• Maintain an organised physical and digital filing system using consistent naming and categorisation.
• Conduct a monthly filing check to identify and correct any gaps or missing records.

Reporting

• Compile the weekly department activity report for review by the Fiber Backoffice Team Lead before submission.
• Prepare the monthly performance dashboard covering KPIs, job volumes, SLA performance, and materials consumption.
• Generate ad hoc reports when requested by the Team Lead or HOD.

Coordinator Backup

• Cover all coordinator duties during absence—request intake, work order drafting, client appointment confirmation, and inter-departmental communication.
• Maintain sufficient familiarity with coordinator tools and contacts to step in without operational disruption.

Education: Minimum OND / HND in Business Administration, Information Management, or related field. Experience: 1–2years in an administrative, data entry, or records management role. Telecoms experience is an advantage. Computer Skills: Proficient in Microsoft Excel and Word. Experience with job tracking or CRM tools is an advantage. Key Attributes: High attention to detail, organised, reliable, able to handle confidential data with discretion. Working Hours:: 8:00 AM–5:00 PM. Overtime applies when operationally required. Demand on the job: The position is currently in high demand. Please note that the interview process will be conducted in two stages, and you will be required to be physically present at the client’s premises  

Job Purpose: We are seeking a results-driven training manager to join our team . You will be responsible for leading the training function, developing training strategies and implementing programs to meet our employees’ learning needs. You will play a pivotal role in building a culture of continuous learning and improvement at our firm. The ideal candidate is a strategic leader passionate about designing and implementing effective training programs. They are experienced in training management, talent development and organisational learning. We invite qualified individuals with strong leadership skills and a passion for employee development to apply for this role. Objectives of the role

• Developing and implementing the training and development strategy in alignment with organisational goals and objectives.
• Identifying training needs and priorities through needs assessments, performance evaluations and stakeholder feedback.
• Designing, developing and delivering training programs using various instructional techniques and formats, including classroom training, e-learning and workshops.
• Evaluating training effectiveness through assessments, surveys and feedback to measure learning outcomes and make continuous improvements.
• Managing the training budget, resources and logistics to ensure efficient and effective delivery of training programs.

Key Responsibilities:

• Develop and maintain the annual training calendar and schedule, coordinating with department managers and stakeholders to ensure alignment with business priorities.
• Oversee the design and development of training materials, presentations and resources to support learning objectives and outcomes.
• Lead and facilitate training sessions and workshops, ensuring a positive and engaging learning experience for participants.
• Monitor and evaluate training delivery and effectiveness, making adjustments to improve outcomes.
• Provide coaching and support to trainers and facilitators to enhance their skills and effectiveness.
• Track and report on training metrics and KPIs to measure the impact and ROI of training programs.
• Collaborate with HR and department managers to identify talent development opportunities and support career growth initiatives.
• Stay updated on industry trends, best practices and emerging technologies in training and development.

Required skills and Qualifications

• Bachelor’s degree in education, Training, Human Resources or a related field.
• 5+ years of experience as a training manager or in a similar role in corporate training, with a demonstrable track record of designing and implementing training programs.
• Knowledge of instructional design principles and adult learning theory.
• Project management skills for managing training initiatives and timelines.
• Ability to assess training needs and develop training plans in the company.
• Strong leadership and team management abilities to inspire and motivate others.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Strategic thinking and problem-solving skills, with a focus on achieving organisational goals through effective training and development initiatives.
• Proficiency in learning management systems (LMS) and other training technology platforms

I        

Job overview: The Project Manager will be responsible for leading and delivering complex IT projects across infrastructure, applications, and ERP domains. This includes planning, coordinating, and executing initiatives to ensure delivery on time, within budget, and in alignment with organizational goals. The role requires strong project management expertise, stakeholder engagement, and technical knowledge Job Responsibility: • upgrades, and application deployments. • Develop and manage project plans, scope, budgets, risks, and deliverables. • Coordinate cross-functional teams, vendors, and consultants to ensure collaboration and accountability. • Serve as the primary point of contact for stakeholders, providing regular updates on progress, risks, and issue resolution. • Lead risk management, quality assurance, testing, and system integration activities. • Manage change initiatives, including communication, training, and user adoption strategies. • Document requirements, align outcomes with organisational strategy, and ensure adherence to best practices. • Mentor and guide project team members to promote capability development and high performance. Academic Qualification: • Bachelor’s degree in IT, Computer Science, Business Administration, or related field; advanced degree or certifications (PMP, PRINCE2, PgMP) preferred. • 15 years of delivering IT project ad transformational projects with a track record in large-scale infrastructure, application, or ERP projects. • Strong knowledge of project management methodologies (Agile, Waterfall, hybrid) and tools (MS Project, Jira, Asana). • Experience managing budgets, risks, vendors, and stakeholders at multiple levels. • Solid understanding of IT infrastructure, enterprise applications, and ERP systems. • Strong communication, negotiation, and problem-solving skills. • Experience in change management and user adoption. Preferred skills: • Experience in utilities, government, or large enterprise environments. • Familiarity with ITIL, COBIT, or IT service management frameworks. • Background in cloud migration, cybersecurity, or enterprise software projects. • Ability to manage geographically dispersed teams. Salary: Very attractive  

Role Overview We are looking for a creative and data-driven Social Media Executive to manage and grow our online presence across key platforms. The ideal candidate will be responsible for developing engaging content, increasing brand awareness, driving user engagement, and supporting marketing campaigns aligned with business goals. Key Responsibilities • Develop, plan, and execute social media strategies across platforms (Instagram, LinkedIn, Twitter/X, TikTok, Facebook) • Create and publish high-quality, engaging content (graphics, videos, captions, reels, etc.) • Cover all company’s events and invited events • Manage daily social media activities including posting, scheduling, and community engagement • Monitor trends, hashtags, and competitor activities to optimize content performance • Analyze social media metrics and generate performance reports with actionable insights • Collaborate with design, product, and marketing teams to align campaigns with brand messaging • Run paid social media campaigns and track ROI • Manage influencer partnerships and collaborations where necessary • Maintain brand voice and consistency across all digital channels • Requirements • Bachelor’s degree in marketing, Communications, or related field (or equivalent experience) • 2–4 years’ experience managing social media accounts (preferably in EdTech, Tech, or Startups) • Strong content creation skills (copywriting, basic design, short-form video) • Familiarity with tools like Hootsuite, Buffer, Sprout Social, Canva, Meta Business Suite • Knowledge of social media analytics and performance tracking •Vacancy!! Job Title: Social Media Executive Location: Lagos (Hybrid) Employment Type: Full-Time Role Overview We are looking for a creative and data-driven Social Media Executive to manage and grow our online presence across key platforms. The ideal candidate will be responsible for developing engaging content, increasing brand awareness, driving user engagement, and supporting marketing campaigns aligned with business goals. Key Responsibilities • Develop, plan, and execute social media strategies across platforms (Instagram, LinkedIn, Twitter/X, TikTok, Facebook) • Create and publish high-quality, engaging content (graphics, videos, captions, reels, etc.) • Cover all company’s events and invited events • Manage daily social media activities including posting, scheduling, and community engagement • Monitor trends, hashtags, and competitor activities to optimize content performance • Analyze social media metrics and generate performance reports with actionable insights • Collaborate with design, product, and marketing teams to align campaigns with brand messaging • Run paid social media campaigns and track ROI • Manage influencer partnerships and collaborations where necessary • Maintain brand voice and consistency across all digital channels • Requirements • Bachelor’s degree in marketing, Communications, or related field (or equivalent experience) • 2–4 years’ experience managing social media accounts (preferably in EdTech, Tech, or Startups) • Strong content creation skills (copywriting, basic design, short-form video) • Familiarity with tools like Hootsuite, Buffer, Sprout Social, Canva, Meta Business Suite • Knowledge of social media analytics and performance tracking • Understanding of digital marketing and audience growth strategies • Excellent communication and storytelling skills • Ability to work independently and meet deadlines Preferred Qualifications • Experience in EdTech or youth-focused platforms • Basic knowledge of SEO and content marketing • Experience running ads on Meta, LinkedIn, or TikTok • Understanding of AI tools for content creation (a plus) Key Performance Indicators (KPIs) • Growth in followers and engagement rate • Website traffic from social media • Lead generation / sign-ups • Content performance (reach, impressions, shares) • Campaign ROI What We Offer • Opportunity to work on a fast-growing EdTech platform • Creative and collaborative work environment • Career growth and leadership opportunities • Flexible working arrangements

Job Purpose:To oversee and drive the growth, visibility, and profitability of the High-Intensity Focused Ultrasound (HIFU) brand within the fertility clinic - Fibroid Care Centre. The role focuses on strategic marketing, patient education, referral engagement, and service optimization to position HIFU as a leading non-invasive treatment solution in Nigeria. Key Responsibilities: Brand Strategy and Growth

• Develop and execute strategic marketing plans to drive awareness and uptake of HIFU services.
• Identify and analyze market trends, patient demographics, and competitive positioning.
• Collaborate with management to set monthly, quarterly, and annual brand targets.
• Develop referral programs with partner hospitals, gynecologists, and fertility specialists.
• Organise and give at least one presentation at a church, mosque or similar organization monthly.
• Organise and give at least one presentation to any relevant professional body, organization or association with a minimum of 20 attendees monthly.
• Get FCC enrolled with at least one HMO per quarter.
• Get a minimum of 2 client testimonials monthly.
• Execute a minimum of 2 presentations outside Lagos State per quarter.
• Assist in hiring field officers, training the field marketers, and supervising them to ensure they work efficiently and effectively.
• Increase the conversion rate of registration to treatment.

Marketing and Communication

• Create patient-focused communication campaigns highlighting the benefits of HIFU.
• Manage social media, digital content, and promotional materials for HIFU services.
• Coordinate brand presence at health fairs, conferences, and community medical outreaches.
• Work closely with the BDU agency team to ensure consistent brand messaging.

Operations and Service Delivery

• Monitor patient experience and feedback to improve service delivery.
• Ensure operational readiness (equipment, staff scheduling, and materials) for all HIFU sessions.
• Track leads, consultations, and conversion metrics through CRM systems.

Business Performance and Reporting

• Analyze financial performance and patient conversion reports.
• Prepare performance dashboards (enquiries, consultations, treatments, etc).
• Recommend strategies for improving efficiency and profitability.

Team Development and Collaboration

• Supervise and train HIFU marketing staff and client service officers.
• Encourage innovation and continuous improvement in HIFU operations.

Qualifications

• Education: Bachelor’s degree in marketing, Business, Communications, or a related field (Master’s/MBA is highly preferred).
• Experience: A minimum of 3–5+ years of experience in brand management, product management, or marketing.
• Industry Focus: Proven experience in healthcare, medical devices, aesthetics, or premium wellness sectors.

Requirements

• Clinical Understanding: Solid understanding of medical aesthetic devices, skin physiology, and non-invasive treatments.
• Analytical Skills: Strong analytical skills to analyze market trends and financial data (P&L management experience preferred).
• Communication: Exceptional written and verbal communication skills for creating marketing content and presenting to medical professionals.
• Tools/Tech: Proficiency with CRM software (e.g., Salesforce, HubSpot), Microsoft Office Suite (PowerPoint, Excel), and social media monitoring tools.
• Project Management: Ability to manage multiple projects simultaneously, working under tight deadlines in a fast-paced environment.

Desired Competencies

• Strong strategic thinking and creative problem-solving capabilities.
• Proactive individual with a strong passion for the health and wellness space.

Working Hours: The role requires work from Monday to Saturday, with Saturday being a half-day. All Public Holidays will also be observed as half-day working days.          

Role Purpose:The Head of HR, Admin & Operations is responsible for building and managing the internal backbone of the organization. This includes overseeing human resources, administrative systems, financial governance (through the Finance Officer), and overall operational efficiency. The goal is to ensure structure, accountability, compliance, and operational excellence as the organization scales. Core Responsibilities

• Human Resources Leadership
• Develop and implement HR strategy aligned with business growth
• Oversee recruitment, onboarding, and workforce planning
• Design performance management systems (KPIs, appraisals)
• Establish employee policies and compliance standards
• Manage staff welfare, engagement, and disciplinary processes
• Oversee payroll (with Finance Officer)

Operations Management

• Develop Standard Operating Procedures (SOPs) across departments
• Coordinate operations across Learning, Sales, Partnerships, and Finance
• Ensure efficient scheduling of programs and events
• Monitor service delivery standards and operational risks
• Implement internal reporting frameworks

Financial Oversight

• Oversee budgeting and cost control
• Review financial reports and cash flow
• Monitor program profitability and expenditure
• Ensure audit readiness and compliance
• Support financial planning and forecasting

Administrative Oversight

• Supervise Administrative Officer
• Oversee facility management
• Manage procurement and vendors
• Ensure proper documentation and record-keeping

Governance & Compliance

• Implement governance controls
• Ensure statutory and regulatory compliance
• Develop risk management frameworks
• Maintain contract documentation

KPIs

• Staff retention & performance improvement
• Operational efficiency
• Budget adherence & cost control
• Payroll accuracy
• Compliance & audit readiness
• SOP implementation rate

Qualifications & Experience

• Bachelor’s degree in HR, Business Administration, Finance, or related field
• 8–10+ years’ experience in HR & operations leadership
• Experience managing finance and admin teams
• Strong knowledge of Nigerian labor laws
• Strong financial and operational management skills

Preferred:

• MBA or HR certification
• Experience in EdTech or education sector

Core Competencies

• Leadership & organizational design
• Financial literacy
• Process optimization
• Risk management
• Decision-making & accountability