Performance Monitoring: · Continuously monitor the performance of the FOC department. · Ensure coordinators follow departmental procedures and policies. · Identify and report any deviations from established standards. Reporting: · Prepare and submit daily performance reports for the head of the department. · Include detailed analysis of team performance and…
Key Responsibilities: Receive/Analyze/Assign Tickets: · Monitor and receive incoming service tickets through the Customer Care Management (CCM) system. · Acknowledge receipt of tickets and ensure the intent of the ticket is well understood. · Review the details of each ticket to understand the issue, urgency, and required expertise. · Categorize…
BSc. /B.A Degree or its equivalent in related field. · Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctuality, ambitious, clear focus on high quality and business profit, mature. · Must be comfortable to contact and deal with all types of companies: small, medium and…
Duties and Responsibilities o Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning. o Escalation of all clients payment issues to assigned Sales Representatives for follow up in a timely manner o Follow up on all clients WHT remittance,…
Job Brief: We are searching for a Product manager for a leading ISP/Telecoms company who will be able to take end to end ownership of the product of the business line and provide sales support. Key Responsibilities Defining the overall vision and strategy for a product, prioritizing features and maximizing…
RESPONSIBILITIES Operational Responsibilities: • Conducts Initial Consultation and clinical evaluation for new clients and way-forward for returning clients • Conducts follow-up, pre- and post-treatment visits for clients • Holds enquiry sessions with potential clients, as well as further enquiry for some others. • Conducts stimulation folliculometry and determine timing of…
Responsibilities: • Analyze Device and Classify Areas for Enhancement • Design new Wireless Networks RF Plans • Ensure Regulatory Standards are met • Problem-solving and troubleshooting • Fixed Wireless Network Planning and optimization • Capacity Dimensioning and Design • Interference Analysis • Ensure the best QOS delivered for the last…
Responsibilities: • Serves as the lead resource for advanced monitoring, troubleshooting and review of radio network Key Performance Indicators (KPI). • Primarily responsible for Quality RF link for corporate clients. • Handle Analysis of KPIs, investigation and improvement of AP radio quality delivery • Co-ordination with the field engineers for…
Requirements ➢ Great educational background, preferably in the fields of computer science or engineering for technical project managers ➢ Proven working experience as a project administrator in the information technology sector. ➢ Solid technical background, with understanding or hands-on experience in software development and web technologies. ➢ Excellent internal communication skills. ➢ Solid organizational skills including…
Job Brief: We are searching for a Product manager for a leading ISP/Telecoms company who will be able to take end to end ownership of the product of the business line and provide sales support. Key Responsibilities Defining the overall vision and strategy for a product, prioritizing features and maximizing…
