Service Delivery Coordinator

Full Time On Premise
Lagos
Posted 3 days ago
Requirements
➢ Great educational background, preferably in the fields of computer science or engineering for technical project managers
➢ Proven working experience as a project administrator in the information technology sector.
➢ Solid technical background, with understanding or hands-on experience in software development and web technologies.
➢ Solid organizational skills including attention to detail and multi-tasking skills.
➢ Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.
➢ Proficiency in English.
➢ Well-organized and responsible with an aptitude in problem-solving.
➢ Excellent verbal and written communication skills.
➢ A team player with high level of dedication.
➢ BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset.
Responsibilities
➢ Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
➢ Ensure the adequacy of sales-related equipment or material.
➢ Respond to complaints from customers and give after-sales support when requested.
➢ Store and sort financial and non-financial data in electronic form and present reports.
➢ Handle the processing of all orders with accuracy and timeliness.
➢ Inform clients of unforeseen delays or problems.
➢ Monitor the team’s progress, identify shortcomings and propose improvements.
Job Features
Job Category | Engineering |
Minimum Qualification | Bachelors |
Years Experience | 1 |
Minimum Grade | 2.1 |