Network Operations manager

Key Responsibilities  Planning and executing network projects such as upgrades, expansions, migrations and integration.  Monitor and troubleshoot network performance, availability and security issues while ensuring compliance with SLAs.  Manage and supervise a team of network engineers, technicians and administrators while providing guidance and training  Coordinate with…

Senior Network Support Engineer

Job Description:  Provide technical support service via phone, email, and other channels as required to clients.  Providing primary backup for networks should they fail  Ensuring the effective administration of a new business network  Performing troubleshooting on all programs when required  Preparing post-mortem reports and performing…

Chief Operating Officer

Key Responsibilities  Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels  Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning  Oversee company operations and employee productivity, building a highly inclusive culture that ensures team…

Field Engineer

Key Responsibilities: Installation and Configuration: · Attending to customer premises to install and configure ISP services, including internet connectivity, routers, modems, and other networking equipment. · Follow installation guidelines, technical specifications, and company procedures to ensure accurate setup and connectivity. · Test and verify the performance of installed services to…

Network And System Engineer

Duties and Responsibilities Provide technical support for Corporate clients. Design, implement and support IT, Security and Network Solutions for corporate clients. Personal Responsibilities: Report to the Head of Department. Responsible for all assigned equipment to his team. Should maintain a high level of personal responsibility in order to be an…

NMC Operator

Responsibilities: · Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems and manage problem resolution using network monitoring/management tools. · Take ownership to ensure that all problems are resolved in a timely and efficient manner. · Escalate problems to third level support (Problem management team) where these cannot be…

Field Performance Monitor

Key Responsibilities: Performance Monitoring: · Continuously monitor the performance of the FOC department. · Ensure coordinators follow departmental procedures and policies. · Identify and report any deviations from established standards. Reporting: · Prepare and submit daily performance reports for the head of the department. · Include detailed analysis of team…

Service Delivery Coordinator

Requirements Ø Great educational background, preferably in the fields of computer science or engineering for technical project managers Ø Proven working experience as a project administrator in the information technology sector. Ø Solid technical background, with understanding or hands-on experience in software development and web technologies. Ø Excellent internal communication…

Compensation and Benefit Manager

Key Accountabilities: Determining Market Rates: Evaluate every position and determine the proper market value for each job. This can be conducted through salary surveys and statistical analysis to determine what the market value is for each job. Compensation and Benefits: Develop and implement a Total Reward strategy, framework and practices…

NOC Engineer

Responsibilities: · Perform general “system administration” tasks on all elements of the network. · Discover problem areas which could negatively impact system performance or customer satisfaction · Pro‐actively monitor network and system performance. · Analyze traffic data and trends and escalate areas of concern to the network design authority. ·…
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