Job Description: Provide technical support service via phone, email, and other channels as required to clients. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper follow up and closure of all pending tickets. Interact with customers…
Responsibilities: · Analyze Device and Classify Areas for Enhancement · Testing the performance of existing wireless networks. · Analyzing RF broadcasting equipment and suggesting improvements. · Using computer software to design RF installations for new wireless networks. · Troubleshooting network issues. · Conducting laboratory tests on RF equipment. · Design…
Responsibilities: · Perform general “system administration” tasks on all elements of the network. · Discover problem areas which could negatively impact system performance or customer satisfaction · Pro‐actively monitor network and system performance. · Analyze traffic data and trends and escalate areas of concern to the network design authority. ·…
Job Summary: The Field Coordinator is responsible for executing and managing all onsite activities: ensuring site is visited at the given ETA, ensuring requested task is implemented professionally and in accordance with company policies, effectively representing company’s image onsite and coordinating with backend entities for effective resolution of all given…
Job Summary: Infrastructure engineers, or IT infrastructure engineers, use their computer science expertise to build, maintain, and coordinate the digital networks and systems that support networked communities. Responsibilities: Guide team development efforts towards successful project delivery. Collaborate with other software developers, business analysts and software architects to plan, design, develop,…
Job Summary & Purpose: Inspects and services new vehicles when they are delivered to the dealer and makes minor repairs or adjustments to ensure the saleable condition of the vehicles. Job Responsibilities (part but not limited to): Inspects vehicles for obvious damage and missing major components. Inspects vehicles for loose…
Job Objective: Parts Supervisor supervises the daily activities of the parts department and its staff. Monitors the parts inventory database and places orders as needed. This position is responsible for the efficient and effective management of spare parts operations on the designated branch to ensure that objectives are met and…
Responsibilities: Working knowledge of single phase and three phase ac cassette unit. Carry out repair and routine maintenance duties on equipment, building facilities and offices, building systems, grounds, and structures Coordinate efforts with company’s contracted HVAC vendors to ensure company HVAC systems are functioning perfectly Perform inspection, maintenance, repairs, and…
Job summary: The SE participates in technical research and development to enable a continuous improvement/innovation within the ERS environment. Key Accountabilities: • The SE ensures the ERS software systems, hardware systems and related processes/procedures adhere to organizational values. • The SE assists project teams with technical inputs and issues during…
Job Summary: The Field Coordinator is responsible for managing the lifecycle of service tickets, ensuring they are handled efficiently and effectively from receipt to completion. This role involves analyzing incoming tickets, assigning them to appropriate field engineers, providing necessary technical support, and ensuring compliance with service timelines and policies. Key…
