Solutions Architect

Responsibilities:

• Contribute proactively to new service development.
• Ensure quality, up-to-date documentation exists for all service arrangements
• Provide technical and business consultative leadership throughout the technical life cycle of technical solutions.
• Manage and develop strategic partnerships with third party suppliers and other internal stakeholders for Cloud Aggregators or Managed Service Providers.
• Coordinate with the sales team in formulating and building up proposal knowledge, including making technical demos and presentations to customers.
• Demonstrate ability, determination and tenacity to move major initiatives forward and drive focus while consistently thinking of the bottom-line impact of the efforts
• Will be involved from pre-sales solution formulation through system deployment; including bid preparation and customer interface resulting in solutions architecture proposals.
• The Solutions Architect will develop and articulate solutions based on a customer’s strategic business or technical requirements ascertained from working with multiple business units across the customer’s organization.
• Assist in the translation of customer needs/technical requirements to appropriate solutions by liaising with customers to understand, anticipate and meet their specific needs.
• Design service solutions for Managed Service customers in line with ITIL and/or industry best practice.
• Proven business development experience and familiarity with cloud services markets
• Manage multi-faceted projects with diverse stakeholders across different continents. A track record of successful project management is important.
• Familiarity with international, regional and local provider markets.

Qualifications, Skills & Competencies

Skills & Qualification Required;

• Bachelor’s Degree or equivalent in Information Communication Technology, Engineering or Computer Science Cisco CCNA/CCDA/CCIP/CCNP/CCDP/CWNA
• PMI, Prince 2 or other industry equivalent
• Certifications in Cloud Technologies, SDN is considered a plus for this
• At least three (2) years of experience in proposal development, designing architecture, and implementing provider solutions.
• At least five (3) years industry experience

Competencies;

• Creative and innovative approach.
• Experience in telecom architecture.
• Proactive with a positive ‘can do’ approach.
• Experience with Cisco equipment essential.
• Experience in WLAN technologies (Controllers, WAPs, and 802.11 fundamentals)
• Familiarity with 802.11g/n/ac/ax standards.
• Sound commercial business understanding and risk aware.
• Excellent communication, presentation and leadership skills.
• Experience relating   business   requirements   to   system   and   infrastructure components and designing the bill of materials for a project.
• Team player / Ability to work independently / Ability to work with little supervision
• Sound commercial business understanding and risk aware
• In-depth Knowledge of Radio/Microwave and terrestrial transmission systems.
• Experience in designing and deploying standardized VOIP technologies; SIP and H.323.
• Experience relating business requirements to system and infrastructure components and designing the bill of materials for a project.
• Set up and maintain a best practice library of company proposals and architectural designs proposed to customers with success and conversion rate indicators.
• In-depth level knowledge of networking technologies including but not limited to: TCP/IP (e.g. interpreting a packet trace file), WAN technologies, VPN(Layer 2 & 3), QoS, firewalls, routers, switches, DNS, Metro Ethernet, SDH, EoSDH, DWDM, VOIP and Data Centre Designs.

Demand on the Job

• Problem solving.
• Written and verbal communications
• Prioritizing workload of self and others
• Contract negotiation and influencing skills.
• Relationship Management and Analytical Skills.
• Background in Telecom and Managed Services Environment.
• Strong background in solution design with focus on IP/MPLS/IPLC/VOIP/Metro Ethernet/Data Centre Collocation/Cloud technologies/Managed Services.