Service Delivery Coordinator

Full Time On Premise
Lagos, Lagos Island
Posted 3 weeks ago

Requirements

Ø Great educational background, preferably in the fields of computer science or engineering for technical project managers

Ø Proven working experience as a project administrator in the information technology sector.

Ø Solid technical background, with understanding or hands-on experience in software development and web technologies. Ø Excellent internal communication skills.

Ø Solid organizational skills including attention to detail and multi-tasking skills.

Ø Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.

Ø Proficiency in English.

Ø Well-organized and responsible with an aptitude in problem-solving.

Ø Excellent verbal and written communication skills.

Ø A team player with high level of dedication.

Ø BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset.

Responsibilities

Ø Coordinate sales team by managing schedules, filing important documents and communicating relevant information.

Ø Ensure the adequacy of sales-related equipment or material.

Ø Respond to complaints from customers and give after-sales support when requested.

Ø Store and sort financial and non-financial data in electronic form and present reports.

Ø Handle the processing of all orders with accuracy and timeliness.

Ø Inform clients of unforeseen delays or problems.

Ø Monitor the team’s progress, identify shortcomings and propose improvements

Job Features

Job CategoryEngineering
Minimum QualificationBachelors
Years Experience1
Minimum Grade2.1

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