Service Delivery Coordinator

Requirements
Ø Great educational background, preferably in the fields of computer science or engineering for technical project managers
Ø Proven working experience as a project administrator in the information technology sector.
Ø Solid technical background, with understanding or hands-on experience in software development and web technologies. Ø Excellent internal communication skills.
Ø Solid organizational skills including attention to detail and multi-tasking skills.
Ø Strong working knowledge of Microsoft Office experience as a sales coordinator or in other administrative positions will be considered a plus.
Ø Proficiency in English.
Ø Well-organized and responsible with an aptitude in problem-solving.
Ø Excellent verbal and written communication skills.
Ø A team player with high level of dedication.
Ø BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset.
Responsibilities
Ø Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
Ø Ensure the adequacy of sales-related equipment or material.
Ø Respond to complaints from customers and give after-sales support when requested.
Ø Store and sort financial and non-financial data in electronic form and present reports.
Ø Handle the processing of all orders with accuracy and timeliness.
Ø Inform clients of unforeseen delays or problems.
Ø Monitor the team’s progress, identify shortcomings and propose improvements
Job Features
Job Category | Engineering |
Minimum Qualification | Bachelors |
Years Experience | 1 |
Minimum Grade | 2.1 |