Quality Management Specialist

Responsibilities:

• Support the Division-wide integration of Global Mandatory Requirements (Global Policies) and identifying areas for improved collaboration and efficiencies.
• Work with business leaders to consolidate platforms and systems to provide greater business delivery at country-levels.
• Contribute to the development of systems, processes, platforms and tools that drive Division-wide collaboration.
• Support training needs.
• Work with internal stakeholders to update/develop manuals, general operating procedures, templates, guides and other tools.
• Promote and derive internal processes, procedures, and best practices.
• Work with field and home office teams to improve coordination, scheduling and logistics.
• Support project efforts as requires to address and mitigate risk.
• ISO 9001 Quality Management and Auditing Fundamentals.
• To lead on the global mandatory data requirements for (GDPR). Working towards synergizing global practice.

Requirements:

• Proven experience in quality management and ideally experience within the international development field.
• Bachelor’s degree required from an accredited college or university; or relevant international development field. Master’s degree preferred.
• Ideally PRINCE2 qualified.
• Experience of successful ISO 9001 audits.
• Demonstrated ability to manage multiple activities and priorities in a dynamic, fast-paced, client-focused environment.
• Strong attention to detail and diligent approach.
• Prior proposal development experience.
• Strong organizational, interpersonal skills; ability to cultivate and maintain professional relationships with colleagues and contacts in donor and peer organizations.
• Ability to apply professional-level knowledge to solve a full range of complex problems.
• Ability to work independently with minimal oversight.
• Ability to establish and maintain effective work relationships.
• Ability to communicate effectively, both oral and written.
• Ability to organize and coordinate multiple projects and ensure completion of requisite milestones within established deadlines.
• Demonstrated in skills in MS Office with software knowledge to utilize a database and produce requisite reports.