Sales Team Lead

Key Responsibilities & Criteria

Revenue & Target Achievement

• Drive the team to consistently achieve and exceed monthly, quarterly, and annual sales targets.
• Monitor pipeline performance, conversion rates, and revenue growth.

Team Leadership & Performance Management

• Supervise, mentor, and coach Sales Executives to improve productivity and professionalism.
• Conduct regular 1-on-1 meetings, performance reviews, and field supervision.
• Enforce accountability and discipline within the team.

Sales Strategy Execution

• Implement company sales strategies and ensure proper execution at the field level.
• Identify high-value prospects (e.g., high bandwidth clients, estates, corporate accounts) and guide the team accordingly.

Client Relationship & Escalation Management

• Support the team in closing key deals and managing high-profile clients.
• Handle escalations professionally and protect the company’s brand image.
• Ensure excellent customer experience from prospecting to deployment.

Reporting & Performance Analytics

• Track daily sales activities, PIF submissions, follow-ups, installations, and revenue reports.
• Analyze data to identify gaps and recommend corrective actions.
• Provide timely and accurate reports to management.

Compliance & Process Adherence

• Ensure strict adherence to company policies, SLA standards, pricing guidelines, and approval processes.
• Monitor timely submission of documentation and proper follow-through on installations and billing.

Training & Value Proposition Reinforcement

• Continuously train and reinforce the company’s core value propositions (e.g., dual-link redundancy, proximity to data center, uptime guarantee, cost effectiveness).
• Improve team objection-handling, closing skills, and follow-up discipline.

Requirements:

• BSc/MSc Degree in business administration or a related field; certification in sales or marketing will be an asset.
• Successful previous experience as a sales representative, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent verbal and communication skills with proficiency in English Language
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Well-organized and responsible with an aptitude in problem-solving
• A team player with high level of dedication