Electrical Sales Engineer/Executive    

Job Objectives: The Electrical Sales Engineer will be responsible for all Outdoor Electrical Sales and Quotations, along with following up and after sale service. Your major focus will be on growing the business by calling on and attending to an existing account base as well as developing new accounts in the electrical sales industry.

Your performance will be measured by new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success

Job Responsibilities:

• Searching for new clients, responding to inquiries and processing orders.
• Contacting current customers and advise them on new products for potential up-selling.
• Successfully match customer requirements to proposed sales
• Negotiating and closing sales.
• Coordinating sales projects
• Preparing reports for the branch manager
• Meeting sales targets
• Recording and maintaining client contact data
• Maintaining knowledge base on current products and learning about new products.
• Providing product information, pricing quotations and follow-up on quotes.
• Offering technical expertise on products to customers.
• Developing and maintaining positive customer relationships
• Ensuring that customers are satisfied with order taking, product, pricing, deliveries and overall service
• Liaising with other members of the sales team and other technical experts.
• Maintain and develop existing and new customers, working with Sales Managers, Customer Services Managers and Project Managers to assess customer satisfaction on all project completed and future sales opportunities, including pre-order design reviews.
• Responsibility for maintaining excellent levels of customer satisfaction and for meeting KPI’s
• Minimize Company’s exposure to liabilities
• To ensure that all applicable Company Standing Instructions, including safety, are personally complied with.
• To advise on training requirements as required.
• Comply with Health, Safety and Environmental policies, procedures and with compliance audits
• The job description is not to be regarded as exclusive or exhaustive and you may be required to undertake various duties as may reasonably and lawfully be required of you by the Company.
• All employees have a legal duty to take reasonable care for the health, safety, and environment of themselves and of others who may be affected by their acts or omissions at work and to observe and follow the relevant systems, rules, and methods of working

Education/ Professional Qualification:

• Bachelor’s degree in electrical engineering or a relevant discipline.
• 3 to 5 years of solid experience in Sales or business.
• Good technical experience in Electrical Low Voltage Products.
• Extensive Knowledge of the local market
• An established network with the stakeholders (consulting engineers, partners, contractors, utilities, end-users and developers).
• Excellent verbal and written communications skills.
• Excellent Organizations and planning skills.
• Excellent computer skills Microsoft office suite ….
• Proven ability to learn quickly and work effectively in a fast-paced work environment

Experience: Minimum of 3-5 years’ experience

 Key Performance Area:

Financial: Meeting sales and other targets as outlined by the manager

Internal Process: Quality Assurance, SLA Compliance (%)

Customer: Market Share, Customer satisfaction feedback, % Repeat business   

Learning & Growth: Strengthen capability, Staff engagement

Key Skills & Competencies:

 Functional/ Technical:                             

• Sales Planning & Management
• Business Development
• Commercial Awareness
• Client Management
• Project management
• Sales mastery

Behavioural:

• Ability to learn and understand new tools and concepts quickly.
• Good working ethics
• Ability to show proactive attitude and collaborative team player
• Openness to share knowledge and experience
• Offer advice and proposes solutions when risk / opportunities arise
• Leadership skills.
• Good planning and organization skills.
• Good level of verbal and written communication skills.
• Good oral and written communication skills
• Strong influencing skills

Working Condition:

• Normal office environment
• Working Long Hours
• Frequent Travelling
• Frequent interaction with External Stakeholders

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