Dealer Network Coordinator

Full Time On Premise
Lagos
Posted 2 years ago

Role Objective:

To ensure dealers efficiency, customers satisfaction and business growth

Essential Duties:

  1. Understand dealer’s business, market situation and establish trust relationship with dealer through regular visits and contacts.
  2. Follow standard visit procedure and issue visit report using the laid down format.
  3. Ensure compliance with requirements with regards to training, tools, maintenance program, lubricants, genuine parts, competitive products, pricing, etc.
  4. Set up KPIs, evaluate performance and identify areas of improvement. Design and update a roadmap for each dealership.
  5. Collect, analyze and reconcile activity reports from dealers.
  6. Administration and follow up of ongoing contracts / payments.
  7. Propose support to Management (training, signage, etc.).
  8. Apply the principles of PDCA to solve dealer’s problems.
  9. Assist management in formulating/reviewing dealer’s policy.
  10. Any other jobs that may be assigned from time to time.

Skills:

  1. Good interpersonal/communication skills
  2. Highly organized and able to manage multiple tasks
  3. Analytical / problem solving skills

Values: Agility, Performance and Entrepreneurship

Attitudes:

  1. Speaking honestly
  2. Be optimistic and bold
  3. Overcome stress
  4. Take medium & long-term goals on board
  5. Be a decision maker
  6. Succeed with the team
  7. Be a role model and respectful

Job Features

Job CategorySales and Marketing
Minimum QualificationBachelors
Years Experience7 Years
Reporting LineGM Sales and GM Aftersales
Salary RangeVery Attractive

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