Job Archives
Job Responsibilities:
· Analyze equipment maintenance history to determine spare parts requirements.
· Develop and implement effective spare parts inventory management strategies.
· Conduct regular inventory audits to ensure accuracy and optimize stock levels.
· Collaborate with maintenance teams ot identify and prioritize spare parts needs.
· Research and recommend alternative spare parts suppliers to reduce costs.
· Monitor and report on spare parts usage, lead times, and supplier performance.
· Implement and maintain inventory management software and systems.
Requirements:
· Bachelor's degree in a relevant field (e.g., Supply Chain, Logistics, Engineering).
· 2+ years of experience in maintenance, inventory management, or a related field.
· Strong analytical and problem-solving skills.
· Proficient in inventory management software and systems.
· Excellent communication and collaboration skills.
· Ability to work in a fast-paced environment with multiple priorities.
Nice to Have
· Experience with ERP systems (e.g., SAP, Oracle).
· Knowledge of lean inventory management principles.
· Certification ni inventory management or a related field (e.g., CPIM, CSCP).
Job Features
| Job Category | Engineering |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
Job Responsibilities: · Analyze equipment maintenance history to determine spare parts requirements. · Develop and implement effective spare parts inventory management strategies. · Conduct regular...
Job Responsibilities:
· Ensure full compliance to all Safety regulation
· Operate, monitor, and troubleshoot cleaning process.
· Operate machine in accordance with the established standard operating procedure and speed targets.
· Accurately document work performed.
· Verify and ensure proper functioning of all components of the machines and auxiliary.
· Collaborate with Maintenance Technician to resolve all machine-related problems.
· Carry out recommended maintenance as per checklist to ensure equipment reliability.
· Ensure material wastages from machine are kept at minimum acceptable level.
· Promptly report all malfunctions and constraints to the Shift Executive.
· Assist in cross-training team members as assigned.
· Ensure acceptable level of cleanliness in immediate work area in line with Good House-keeping practice.
· Apply all company provided protective wears and gadgets and comply with all Health and Safety rules.
· Avoid cross contamination of products due to unhygienic state of equipment.
· Implement change-over programs as per production schedule.
· Ensure compliance with Quality and GMP Standards.
Job Features
| Job Category | Engineering |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
Job Responsibilities: · Ensure full compliance to all Safety regulation · Operate, monitor, and troubleshoot cleaning process. · Operate machine in accordance with the established standard operatin...
Key Accountabilities:
• Implement Organizational Re-Design and Change Programs across the business in readiness for the future of work.
• HR co-ordination and energize recruitment.
• Affirm culture and realise team bonding.
• Drive and co-ordinate strategy sessions, strategy articulation and monitoring.
• Strategy brand alignment and Interface with key stakeholders to ensure alignment with cross functional change activity.
• Ensure data integrity of people related information in the business unit.
• Drive organization efficiency in business areas (ensuring compliance with agreed spans & layers).
• Implement programs that aim to attract, measure, develop and manage the company’s talent pool.
• Management of corporate job descriptions and standards.
• Provide statistical analysis of HR employment data for data-driven decision making and process improvement.
• Manage and implement personnel policies and procedures; prepares and maintains handbook on policies and procedures.
• Maintains knowledge of industry trends and employment legislation and ensure compliance.
• Develop and coordinate training and development programs for all employees. Drive training initiatives and recommend suitable training solutions for employees.
• Liaise with Government Agency – Industrial Training Fund (ITF) for the payment of 1% Annual Statutory Training Contribution and ensure reimbursement.
• Manage relationships with external facilitators and organizations that provide training for the organisation.
• Manage In-House Food vendor and ensure compliance with all Health and Safety Rules and Procedures as well as appoint new ones as appropriate.
• Perform other related duties and responsibilities as may be assigned occasionally by the Line Manager.
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelors |
| Years Experience | 5 |
| Minimum Grade | 2.1 |
Key Accountabilities: • Implement Organizational Re-Design and Change Programs across the business in readiness for the future of work. • HR co-ordination and energize recruitment. &...
Responsibilities:
· Develops and expands a portfolio of corporate clients by networking and marketing
· Assesses client IT needs and makes recommendations, including IT equipment and service packages
· Prepares sales visits and presentations to pitch product, service, and combination packages to clients
· Demonstrates IT equipment to highlight product benefits
· Negotiates sales, package discounts, and long-term contracts with clients
· Provides technical advice after sales
· Establishes sales goals and implements a plan to meet those goals
· Tracks progress toward goals and documents sales performance
· Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research
· Answers questions, describes benefits, and discusses pros and cons of various competing products or services
· Gains familiarity with the IT industry, and stays updated on trends and innovative products
· Creates marketing literature and web-based features to promote products and time-sensitive sales
· Attends trade exhibitions and industry events to learn about cutting-edge products and sales
· Works for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations.
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelors |
| Years Experience | 5 |
| Minimum Grade | 2.1 |
Responsibilities: · Develops and expands a portfolio of corporate clients by networking and marketing · Assesses client IT needs and makes recommendations, including IT equipment and service package...
Responsibilities:
· Develops and expands a portfolio of corporate clients by networking and marketing
· Assesses client IT needs and makes recommendations, including IT equipment and service packages
· Prepares sales visits and presentations to pitch product, service, and combination packages to clients
· Demonstrates IT equipment to highlight product benefits
· Negotiates sales, package discounts, and long-term contracts with clients
· Provides technical advice after sales
· Establishes sales goals and implements a plan to meet those goals
· Tracks progress toward goals and documents sales performance
· Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research
· Answers questions, describes benefits, and discusses pros and cons of various competing products or services
· Gains familiarity with the IT industry, and stays updated on trends and innovative products
· Creates marketing literature and web-based features to promote products and time-sensitive sales
· Attends trade exhibitions and industry events to learn about cutting-edge products and sales
· Works for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organizations.
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
| Reporting Line | Manager |
Responsibilities: · Develops and expands a portfolio of corporate clients by networking and marketing · Assesses client IT needs and makes recommendations, including IT equipment and service package...
Duties and Responsibilities:
· Operating and Maintaining the ICT infrastructure (Servers, Storages, Appliances) under the supervision of the Head of Department.
· Maintaining the design, drawings and documentations of the Network and Systems.
· Configuring and maintaining DNS Appliances or Servers.
· Configuring and maintaining monitoring tools: SolarWinds, PRTG, Cacti.
· Configuring and maintaining Mail Servers and other application servers (Windows and Linux)
· Ability to design disaster recovery procedure for the backbone, servers, applications, services
· Responsible of the Performance and Monitoring of the ICT Infrastructure.
· Maintaining the ISP’s servers and client’s collocating servers.
· Supporting the OSS (Servers and Routers) of the Billing System.
· Maintaining the Company’s IT Infrastructure.
· Provide network and IT solutions for corporate client and support them.
· Providing necessary remote or on-site support to our corporate clients.
· Reporting:
· Document all processed tasks
· Perform reporting as per procedures
· Reporting based on KPIs
· Evaluating the service, QOS, Equipment.
Personal Responsibilities:
· Responsible for all assigned equipment to his team
· Should maintain a high level of personal responsibility in order to be an example to his colleagues
· Abide and apply the rules and regulations of the department and the company as a whole
· Responsible for achieving any assignment given by his Manager
· Keeping up to date with departmental and company notification via Emails, Notice board and other mediums
· Keeps himself up-to-date with the technologies used by the company
· Round-the-clock ability and readiness for any kind of urgent intervention due to any faced problem.
· Possess customer centric attitude and the will to visit them when the need arises.
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelors |
| Years Experience | 5 |
| Minimum Grade | 2.1 |
Duties and Responsibilities: · Operating and Maintaining the ICT infrastructure (Servers, Storages, Appliances) under the supervision of the Head of Department. · Maintaining the design, drawings an...
Responsibilities:
· Responsible for implementing, directing and overseeing the auditing and compliance programs.
· Conducts and directs audits and ongoing reviews of organization controls, operating procedures, and compliance with policies and regulations.
· Reviews and appraises the soundness, effectiveness, and proper application of accounting and financial controls, compliance procedures and controls and timeliness of documentation generation.
· Assesses the adequacy and extent of programs designed to safeguard organization assets.
· Compiles and issues reports detailing conclusions and providing recommendations for improvements.
· Directs and appraises the activities of audit and compliance personnel.
· Recommends employee training and modifications to procedures as needed.
· Serves as liaison for all external audit and regulatory agencies
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
Responsibilities: · Responsible for implementing, directing and overseeing the auditing and compliance programs. · Conducts and directs audits and ongoing reviews of organization controls, operating...
Responsibilities:
· Assist in coordinating performance feedback process to ensure that all employees are informed about their performance. Ensure staff compliance with HR Policies.
· Recruitment – manage the process of preparing advertisements, screening application forms, short-listing the candidates and interviewing.
· Manage the planning and delivering of induction programs for new hires.
· Health Insurance Management. Ensure bills are vetted, enrolment, additions and termination of Staff, Hospital Changes and resolving issues arising from staff visits to the hospitals to access care.
· Support in the development of HR strategic plans with line managers, in terms of skill and number levels in considerations with long-term and immediate staff requirements.
· Assist in conducting surveys for advising on pay including employee benefits and promotion and other issues on remuneration.
· Oversee the Leave administration
· Manage the process of performance appraisals and necessary actions points.
· Employee relations – served as an intermediary between management and employees.
· Support the process of policy development and documentation.
· Forster good employee engagement activities.
· Plan, implement and manage business recruitment needs.
· Assist in explaining human resources policies, procedures and standards to new and existing employees.
· The ideal candidate would be agile, ability to perform duties independently under general, minimal supervision within specific assignments.
Job Features
| Job Category | Human Resources |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
| Reporting Line | Manager |
Responsibilities: · Assist in coordinating performance feedback process to ensure that all employees are informed about their performance. Ensure staff compliance with HR Policies. · Recruitment –...
Key Role and Responsibilities:
Management
Ø Manage the job function of the company accountant and 1st level approver for all financial transactions.
Ø Develop, implement, and maintain a documented system of accounting, internal control activities and general operational set of policies and procedures, in line with Company’s guidelines and approved by the Board of Directors.
Ø Manage outsourced functions and personnel.
Ø Establish and maintain close liason with Corporate CFO office for support, preparation, and approval of MRF, management reports, cash flow statement and treasury operations.
Funds Management
Ø Forecast cash flow positions and/or related borrowing needs and propose cash management options to Corporate CFO office for approval.
Ø Ensure sufficient availability of funds to meet ongoing operational and capital investment requirements.
Ø Ensure all local currency sales are hedged against a major convertible currency to mitigate financial risks related to financial exposures or foreign exchange positions.
Ø Maintain banking relationships.
Ø Manage trade finance requirements/instruments to fulfil business needs.
Ø Monitor and manage receivables and credit limits.
Budgeting
Ø Work with Managing Director during the annual budget cycle to develop the company's financial targets for the year and prepare budget presentation for management approval.
Ø Assist management in the formulation of its overall strategic direction.
Ø Prepare quarterly management report showing variances across the different financial KPIs of the budget and provide reasons for such variances.
Financial Analysis
Ø Engage in ongoing cost reduction analysis in all areas of the company.
Ø Interpret the company's financial results to management and recommend improvement activities.
Ø Assist in the determination of product pricing in relation to features offered and competitor pricing.
Ø Support the CAPEX approval process by preparing economic evaluation models showing Net Present Value (NPV) and Internal Rate of Return (IRR) based on a discounted cash flow analysis and establishment of realistic cost and revenue estimates that are in line with the market.
Ø Any other ad hoc financial activities of the company.
Job Features
| Job Category | Accountant |
| Minimum Qualification | Bachelors |
| Years Experience | 5 |
| Minimum Grade | 2.1 |
Key Role and Responsibilities: Management Ø Manage the job function of the company accountant and 1st level approver for all financial transactions. Ø Develop, implement, and maintain a documented s...
Responsibilities:
· Liaise with the Project Manager to develop project budget in line with project schedules.
· Review the project budget with the financial controller (FC).
· Prepare and present periodic reports on performance of the project.
· Prepare and present reports on profitability of the project, investigate and report on variances of project revenue and costs.
· Ensure project cost is monitored regularly to avoid over spends, Ensure the cost incurred is commensurate to level of activities.
· Ensure timely issuance of invoice upon completion of milestone & follows up to ensure inflows are received for pending receivables.
· Prepare funding request, to be jointly reviewed by the Project Manager based on needs of the project.
· Ensure funds released for projects are properly managed.
· Ensure applicable taxes are deducted from vendors invoices and ensures remittance of taxes are made as at when due.
· Ensure accuracy and periodic reviews of all project related payables with account payable team and financial controller.
· Ensure that all project activities (Revenue, costs, receivables, receipt) are properly captured into the accounting software.
· Ensure accuracy and periodic review of project billings/receivable and accrued revenue/value of work done with project manager and Financial controller.
· Ensure that receivable reconciliation is done on a daily, weekly and monthly basis
Person Specifications:
Academic Qualification: First Degree in Finance/ Accounting/ Economics
A Post graduate degree will be an added advantage
Professional Qualification: Relevant professional qualification e.g. Institute of Chartered Accountants of Nigeria (ICAN), Association of Certified and Chartered Accountants (ACCA)
Job Features
| Job Category | Accountant |
| Minimum Qualification | Bachelors |
| Years Experience | 5 |
| Minimum Grade | 2.1 |
Responsibilities: · Liaise with the Project Manager to develop project budget in line with project schedules. · Review the project budget with the financial controller (FC). · Prepare and present p...
Performance Monitoring:
· Continuously monitor the performance of the FOC department.
· Ensure coordinators follow departmental procedures and policies.
· Identify and report any deviations from established standards.
Reporting:
· Prepare and submit daily performance reports for the head of the department.
· Include detailed analysis of team performance and individual engineer performance.
Ticket Management:
· Track and catch delays in updating tickets by coordinators.
· Ensure timely and accurate ticket updates to reflect the current status of field operations.
Team Performance:
· Collaborate with coordinators to identify engineers who are not performing well on-site.
· Provide feedback and recommendations for performance improvement.
Case Investigation:
· Investigate escalated cases thoroughly to determine the root cause of issues.
· Document findings and propose solutions to prevent future occurrences.
Training and Development:
· Prepare regular training sessions for the FOC team.
· Identify weaknesses in team performance and develop training programs to address them.
· Ensure the team is up-to-date with the latest procedures, policies, and technologies.
Compliance and Improvement:
· Ensure compliance with all FOC policies and procedures.
· Recommend process improvements to enhance the efficiency and effectiveness of field operations.
Qualifications:
· Bachelor’s degree in business administration, Ope
Job Features
| Job Category | Engineering |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
| Salary Range | 1 |
Performance Monitoring: · Continuously monitor the performance of the FOC department. · Ensure coordinators follow departmental procedures and policies. · Identify and report any deviations from es...
Key Responsibilities:
Receive/Analyze/Assign Tickets:
· Monitor and receive incoming service tickets through the Customer Care Management (CCM) system.
· Acknowledge receipt of tickets and ensure the intent of the ticket is well understood.
· Review the details of each ticket to understand the issue, urgency, and required expertise.
· Categorize and prioritize tickets based on established criteria.
· Identify the appropriate field engineer for each ticket based on their skillset, location, and current workload.
· Assign tickets to the selected field engineer and communicate assignment details.
Follow Up with Engineers:
· Maintain regular communication with field engineers to monitor the progress of assigned tickets.
· Ensure engineers adhere to the expected time of arrival (ETA) and service completion timelines.
· Address any issues or delays that may arise during the service process.
Provide Technical Support:
· Offer technical guidance and support to field engineers as needed to resolve issues efficiently.
· Serve as a point of escalation for complex or unresolved technical problems.
Receive Reports from Engineers:
· Collect detailed reports from field engineers upon the completion of each service ticket.
· Review reports to ensure accuracy, completeness, and adherence to company policies.
Update Tickets:
· Enter report details and any additional notes into the ticketing system.
· Update the status of each ticket to reflect current progress and completion.
Send Reports to Concerned Department:
· Distribute completed and verified reports to the relevant departments or stakeholders.
· Ensure timely and accurate communication of service outcomes.
Job Features
| Job Category | Engineering |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
Key Responsibilities: Receive/Analyze/Assign Tickets: · Monitor and receive incoming service tickets through the Customer Care Management (CCM) system. · Acknowledge receipt of tickets and ensure th...
BSc. /B.A Degree or its equivalent in related field.
· Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctuality, ambitious, clear focus on high quality and business profit, mature.
· Must be comfortable to contact and deal with all types of companies: small, medium and multi-national companies.
· Ability to prospect for new potential sales, respond to and follow up sales enquiries.
· Minimum of 3 years sales experience in an ISP company a MUST; experience in Enterprise Business also a MUST.
· Must be computer literate with excellent knowledge in Microsoft Office (particularly Excel, word and PowerPoint) and in the use of Internet-based resources.
· Must have experience in the internet connectivity environment and a technical overview or background.
Job Features
| Job Category | Sales and Marketing |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
BSc. /B.A Degree or its equivalent in related field. · Excellent Communication skills, organizational skills, self-motivation, results-oriented with a positive outlook, punctuality, ambitious,...
Duties and Responsibilities
o Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning.
o Escalation of all clients payment issues to assigned Sales Representatives for follow up in a timely manner
o Follow up on all clients WHT remittance, collection of Credit Notes for remitted WHT from clients and internet subscription on a monthly bases.
o Improve the overall customer relationship, delivering reliable administrative support and customer service.
o Schedule and conclude status meetings with appropriate development resources and customers.
o Provide proper account reconciliation and credit notes to customers for down time experienced.
o Maintain complete and accurate customer correspondence data.
o Assist sales team in business acquisitions, planning, retention and management.
o Develop and update client related reports.
o Identify and reports on continuing problems in an effort to minimize future negative customer impact.
o Proactively follow up disconnected clients to get their links reconnected and resolve issues.
o Manage customer portfolio to maximize relationship building opportunities.
o Run periodic customer satisfaction survey.
Qualifications & Experience
o B.Sc/HND in any related field or equivalent.
o 4+ years' Client Relationship experience. Preferably in an Internet Solution Provider client facing environment while being professional and Customer focused.
o Stays calm under stress and proactive in problem solving.
o Tactful, courteous, and possess the ability to build profitable relationship with Clients.
o Active listener, articulate speaker, and adaptable to client peculiarity.
o Great telephone etiquette; ability to hold a decent conversation over the phone, processing information received from clients and giving accurate responses clients.
o Ability to function in a multi-tasking environment.
o 3+ years PC experience using electronic messaging systems (emailing, texting and chatting), office productivity software (such as Excel, Word processing, Microsoft Outlook and internet surfing).
Skills and Specifications
o Fluency in English; excellent communication (Oral & Written) skills, interpersonal skills and superb listening skills.
o Knowledge of account management and relationship building process; Prior experience in business development process will be an advantage.
o Must meet strict deadlines.
o Ability to type fast, receiving and sending large email correspondence to clients.
o Ability to make large number of calls and receiving same from clients.
o Excellent knowledge basic accounting principles; account reconciliation, Taxation (Withholding Tax & Value Added Tax application) and aggressively follow up on client’s debts/revenue collection.
o Good knowledge of invoicing and preparation credit notes to clients.
Job Features
| Job Category | Customer Service |
| Minimum Qualification | Bachelors |
| Years Experience | 3 |
| Minimum Grade | 2.1 |
Duties and Responsibilities o Provide optimum customer relationship as required to maintain and enhance existing business, resulting in repeat business, and preventing customer churning. o Escalation ...
Job Brief: We are searching for a Product manager for a leading ISP/Telecoms company who will be able to take end to end ownership of the product of the business line and provide sales support.
Key Responsibilities
- Defining the overall vision and strategy for a product, prioritizing features and maximizing its value to customers and the business implementing varied user feedback.
- Developing product specifications and requirements
- Creating and updating your product roadmap.
- Market research and competitive analysis.
- Collaborating with cross functional teams.
- Understanding customer preferences and managing product lifecycle.
- Cross-selling and up-selling
- Leading new business pitches and onboarding new customers.
- Product and service knowledge.
- SLA management, lead generation, lead closure and customer relationship management.
- Sales retention and objective handling
- Customer mapping and penetration
- Comprehensive understanding of ISP services and industry trend awareness.
- Bsc or Hnd in any discipline or)
- Minimum of Minimum of 5- 7 years relevant (Sales) experience in ISP/Telecommunication
- Oral skills, Written Skills, Time Management, Clear communication, Conceptual selling, Negotiation. Emotional Intelligence, Presentation (public speaking), Supervisory, Coaching, relationship management
- Extroverted, Positive Attitude Growth Mindset and Professionalism, Customer-centricity
Job Features
| Job Category | Technology |
| Minimum Qualification | Bachelors |
| Years Experience | 1 |
| Minimum Grade | 2.1 |
| Reporting Line | Manager |
| Salary Range | 1 |
Job Brief: We are searching for a Product manager for a leading ISP/Telecoms company who will be able to take end to end ownership of the product of the business line and provide sales support. Key ...