Job Summary: Our Company requires a customer success executive who will be the primary point of contact for our client, ensuring they maximize the value of our solutions. Your goal is to drive customer satisfaction, retention and long-term growth by delivering exceptional support and guidelines throughout the customer lifecycle. Key Responsibilities:…
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of…
Role Summary: Ensures satisfactory delivery of all service requests (Relocation, hardware replacement, Wi-Fi Extension, upgrades). Proactively liaise with all internal & external stakeholders and communicate prompt feedbacks in return to ensure all orders are processed on time. To increase market share of the company by providing top of line Managed…
Job Brief: HR customer service provides internal consulting services regarding the interpretation and application of HR policies and processes for compensation, benefits, and HR systems. Interacts with customers via telephone to answer questions and provide necessary assistance. Utilizes knowledge base information to answer customer inquiries. Education and qualifications: Bachelor’s Degree…
Job summary: A boutique manager oversees the daily store operations, aiming to reach sales targets and maintain smooth operations. They are responsible for managing staff, setting sales objectives and guidelines, delegating responsibilities to employees, and solving complex issues and concerns should there be any to ensure customer satisfaction. They must…
